Olympic Rental & Landlord Services LLC - Olympia, Washington

Nathan P.

Kim Mulligan and the team at OlyRents are great to work with. Communication is easy, they’re quick to respond when something comes up, and they take great care of their customers' properties.

Everyone I’ve worked with has been friendly, professional, and respectful. They clearly take pride in what they do and make the whole process smooth.

I definitely recommend them if you’re looking for a good property management company. Go with them and save yourself the headache of going with a less-than-stellar competitor.

Dani B.

I feel that I am in good hands with Olympic Rentals! From the first point of my inquiry to getting settled into ‘my new home’, everyone I have interacted with has been a pleasure. Amanda and Erin were responsive and kind to my initial inquiry, and Erin has been particularly fantastic - I appreciate how organized and efficient she made the evaluation and move-in process. She followed through and was on top of everything and has continued to be very reliable and an overall great person to work with. She also connected me to Nick who was quick and a great communicator towards a deadbolt adjustment.
I feel fortunate to have found a great ‘home’ through Olympic Rentals!

Lily R.

BEWARE THIS COMPANY. I cannot say it enough. Why you ask? I would be delighted to tell you so that you can avoid them like the plague. I have NEVER had such an awful experience with a rental company.

(1) They will send people to your house with NO NOTICE
As a woman, I repeatedly told them I felt violated to have male workers sent to my home (with ground floor windows) at all hours of the day. They did not just send workers by mistake once, it happened over a dozen times, INCLUDING when they sent a team to paint the entire house without giving us notice. We found out when the crew was knocking on our front door, asking to come inside to plug in their equipment.

(2) They attempted to raise the rent TWICE in a single year
When I publicly called them out about this, suddenly I received a phone call saying “oops, our mistake”. I had to repeatedly ask them to submit this to me in writing. After they did submit in writing that it was “a mistake”, Kim called me asking me to take down my review. Suspicious. I did not remove the review - you can still find it from my other email account. In short: they pretend that they are “your friendly local rental company” by giving you a phone call, but I suspect it’s because they don’t want to leave a paper trail that renters can refer to.

(3) Moving out is a HORROR SHOW
The move-out checklist is comedic. I have never seen such a thing from a landlord before - it even includes instructions to "reseed the lawn" if there are any bare spots.The level of detail is unattainable and essentially puts all of the responsibility of preparing the home for the next renters on the current tenant.

We are luckier in some reviewers here in that we are getting back approximately 1/2 of our deposit. HOWEVER, they are still charging us $1,341 in move-out fees. This includes a work order for $399.70 for items such as replacing light bulbs and discarding garden hoses (we left the hoses with the faucets in the yard assuming that the next tenants might use them AND when we moved in the previous tenants had left a hose for us so we assumed it was permissible). This work order also includes removing a few items from a drawer and some sticky residue - but what is strange is that we are ADDITIONALLY paying for $252 in cleaning services. This feels like a double-charge. In total we are paying $891 for cleaning inside the house - I am attaching a few photos of how we left things so you can assess for yourself if you see $900 of work...

Before we moved out, we paid a local landscaper over $500 to do a comprehensive yard service (trimming, raking, pruning, mowing etc). They are paying for an additional $450 of landscaping (current estimate).

For our “move-out” report from them they sent us 81 PAGES (each with multiple photos) of photos of the house, it was crazy. There was even a photo of a single foot on the lawn, next to a single leaf from a tree. We had been asked to remove leaves, but as you know, in the PNW in January leaves sometimes show up. This photo was the definition of petty.

In short - there is NO WAY that you will be able to clean your rental sufficiently to get back the majority of your deposit. They are nickel and diming their tenants - the likes of which I have never seen.

That’s all. For now. I still haven’t actually received a check from them for the amount they initially promised, so if it doesn’t get here in a few days I’ll be back to update.

Anna J.

I've been with OlyRents for a year now and just happily resigned my lease! They've been extremely fast and reasonable in dealing with any issues I've had (of which there were very few). Most notably I had a wasp nest in my backyard and was stung several times - they sent an exterminator out the same day (I think it was even a weekend day!) to make sure my dog and I were safe. Also, the dryer wasn't drying as well as it should have - after servicing it and receiving the feedback that it didn't help, they replaced the unit within days of deciding I needed a new dryer. I'm so happy with my rental experience here! 🙂

Marissa L.

We had a great experience working with Erin to find a rental that would fit our family’s needs! She listened to what we were looking for and contacted us when they had something available that matched us. She was quick to return emails and detailed in answering our questions. We’re looking forward to moving to the Olympia area and into our rental!

Melinda B.

So far the only experience I’ve had with Olympic Rental is the process of visiting a place and signing a lease. I haven’t moved in quite yet, but I will say that I appreciate the high standards and professionalism that I’ve seen so far. I had a million questions during the process, and Spencer was great about finding answers to them all. The paperwork process was pretty smooth, and mostly done remotely (which I appreciated). The only thing I will say is that there was some false advertising in the post which was a bit disappointing, but hardly a reason to take away from a rating. I would just suggest asking questions before making a decision, just in case. 🙂

Dale M.

Somehow they removed my old review. I rented from this agency and they didn’t keep up on my maintenance requests, didn’t install screens on windows they had promised and then tried to charge me for it. Beware property owners, they did not do a good job even responding to me as a tenant until I left a bad review on Google to which they responded and must have later deleted. They took a majority of our deposit even though they didn’t do 1 maintenance visit AND we left the house in BETTER condition then when we moved in as I had done the maintainer they refused to do. I don’t care if it was years ago, I wouldn’t trust this company with a property after renting from them before I bought. The fact that it was years ago and I see they still have reviews like mine says a lot. I’ve owned now for several years since then and have become aware from other owners this company is not that good for landlords either

Nicole L.

Todd, Sara and their team were fabulous to work with over the many years we rented out our single family home in Olympia. They are incredibly responsive, helpful, knowledgeable and thoughtful. The maintenance team was great and Todd assisted us with more maintenance and improvement projects than I can possibly list here. We could not have managed this property without their assistance and referrals. We are indebted to Olympic Rentals & Landlord Services. Thank you!