Mattress Firm Monroe - Monroe, Washington

Mattress Firm Monroe: A Premier Sleep Destination

Mattress Firm Monroe, located at 14991 N Kelsey St, Monroe, WA 98272, stands as a leading provider of exceptional sleep solutions. With a dedicated phone number, 02054222, and a comprehensive website at mattressfirm.com, this establishment offers a curated selection of mattresses, bedding, and furniture designed to enhance the comfort and well-being of its customers. The store operates as a Mattress store, Bed shop, Children’s furniture store, and a well-appointed Showroom, catering to a wide range of customer needs and preferences.

Location and Accessibility

The Monroe location is strategically situated at 14991 N Kelsey St, placing it within easy reach of the local community. The store’s physical accessibility is a significant advantage, boasting a Wheelchair accessible entrance and Wheelchair accessible parking lot, demonstrating a commitment to inclusivity and customer convenience. Furthermore, the store offers an Assembly service, simplifying the setup process for new purchases. Customers can enjoy the convenience of In-store pickup and In-store shopping, allowing them to browse and select their desired items firsthand. The store accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments, ensuring a seamless transaction experience.

Specialties and Services

Mattress Firm Monroe specializes in providing a diverse selection of mattresses from renowned brands. They offer a wide array of options, encompassing various firmness levels, materials, and price points to suit individual sleep styles and budgets. Beyond mattresses, the store also carries a comprehensive range of Bedding, including sheets, pillows, comforters, and blankets, ensuring customers can complete their sleep sanctuary setup. Notably, they also provide Children’s furniture, making them a one-stop shop for families furnishing their homes. The showroom provides a tactile experience, enabling customers to test mattresses and assess the quality of the products firsthand. The Delivery service further enhances convenience, bringing the purchase directly to the customer’s doorstep.

Customer Feedback and Reputation

Mattress Firm Monroe has garnered a consistently positive reputation within the Monroe community. As evidenced by its impressive 398 reviews on Google My Business, the store consistently receives high ratings, reflecting a strong commitment to customer satisfaction. The average opinion is a remarkable 4.9 out of 5, indicating that a vast majority of customers have had overwhelmingly positive experiences. Feedback suggests a strong emphasis on knowledgeable and friendly staff, such as Dustin, who provide personalized service and expert guidance. Customers appreciate the store’s ability to offer tailored recommendations without overwhelming them with information. The efficient delivery process and convenient pickup options are also frequently praised. The store’s dedication to creating a welcoming and informative shopping environment appears to be a key factor in its success.

Key Features and Amenities

Here's a breakdown of the key features and amenities offered by Mattress Firm Monroe:

• Extensive Product Selection: A wide variety of mattresses, bedding, and furniture.
• Expert Staff: Knowledgeable and helpful staff members, like Dustin, dedicated to assisting customers.
• Convenient Services: In-store pickup, delivery, and assembly services.
• Accessibility: Wheelchair accessible entrance and parking lot.
• Payment Options: Accepts various payment methods including credit cards, debit cards, and NFC mobile payments.
• Showroom Experience: Allows customers to physically test and evaluate products.

In essence, Mattress Firm Monroe provides a comprehensive and customer-centric sleep experience. The combination of a prime location, a wide selection of quality products, and a commitment to exceptional service makes it a trusted destination for individuals and families seeking comfortable and restful sleep. The store’s dedication to accessibility and convenience further solidifies its position as a leading retailer in Monroe, WA.

👍 Reviews of Mattress Firm Monroe

Carlos A.

5/5

My wife and I were in the market for a new mattress. Before heading out of town we decided to try somewhere local. We were immediately greeted by Dustin. He was very friendly, polite and extremely knowledgeable. He was able to give us the right amount of information without making it confusing or overwhelming. We were able to get fast delivery scheduled. I highly recommend stopping if you are in the market for a new mattress.

Robert B.

5/5

Dustin the manager met me with a big smile. No pressure and very easy to be with. He keeps his showroom pristine. Wonderful Mattresses and equally wonderful prices! I brought my 92 year old mother in to buy her a new twin bed. Things went like clockwork and Mom now has her own new bed. Mom is picky and I like the 120 day return guarantee! I liked it so much I brought my own MOTHER IN!

Pam P.

5/5

I just bought a mattress today and Dustin’s expertise was what I needed. He explained the pros and cons of the different mattresses, and was thorough in answering my questions. Delivery was easy to set up, also.

Yvonne K.

5/5

Dustin was the person who helped me today and he was incredibly knowledgeable, friendly, and customer focused. I came in knowing exactly which brand and style I wanted. Unfortunately, Mattress Firm does not carry that particular brand. While I was considering one of the more expensive mattresses, Dustin steered me to the closest match to the brand and style I told him I was looking for, which was considerably less expensive. That really impressed me because he is clearly more interested in having a satisfied customer than he is in selling the most expensive mattress. I will go back to this particular Mattress Firm for all of my family's needs!

dallon A.

5/5

Dustin was helpful and kind. Allowed my crazy kids to be part of the process. Went above expected to help us get a good price, and to help us with our warranty issues. Great manager and great guy! Thanks for the help!

Nicole W.

5/5

Dustin S., you are the BEST!! Thank you for being so helpful and assisting me in my purchase this morning! I am so glad I came in and didn't just buy off the website, you really helped me make a better, more informed decision!

Kristen H.

5/5

Dustin was extremely helpful, courteous, and knowledgeable. He got us in and out quickly and we are very happy with the mattress and bed we purchased. Delivery was fast and convenient. Thank you!

Christine J.

5/5

Dustin was awesome!! He listened and found what I needed. Will be telling my friends and family in the area what a great store that is. 5 stars, absolutely.