Bud Clary Ford of Moses Lake - Moses Lake, Washington

Bud Clary Ford of Moses Lake: A Comprehensive Overview

Bud Clary Ford of Moses Lake stands as a premier automotive destination in Moses Lake, Washington. Located at 1140 S Pioneer Way, the dealership has cultivated a strong reputation for providing a wide range of services and vehicles to meet the diverse needs of its clientele. With a dedicated team and a commitment to customer satisfaction, Bud Clary Ford has become a trusted name in the region. The dealership’s phone number is 5097654551, and their website, budclaryfordofmoseslake.com, offers a wealth of information and resources for potential buyers and service customers.

Specialties and Services Offered

Bud Clary Ford of Moses Lake specializes in a comprehensive suite of automotive services. They operate primarily as a Ford dealer, offering an extensive inventory of new Ford vehicles, including popular models like the Bronco Raptor, F-150, and Mustang. Beyond new vehicles, the dealership also boasts a significant selection of used cars and used trucks, providing options for customers of all budgets and needs. Furthermore, they function as a car finance and loan company, assisting customers with securing financing for their vehicle purchases. The dealership’s commitment to customer service extends to their car leasing service, catering to individuals seeking flexible ownership options.

Recognizing that vehicle maintenance is crucial, Bud Clary Ford operates as both a truck repair shop and a general auto repair shop. They provide a full range of services, including oil change services, wheelchair accessible entrance and wheelchair accessible parking lot, ensuring accessibility for all customers. The dealership also offers car wash services and repair services for various vehicle issues. Appointments are required for many services, reflecting a commitment to efficient and organized service delivery.

Location and Accessibility

The dealership’s location at 1140 S Pioneer Way, Moses Lake, WA 98837 provides convenient access for residents of Moses Lake and surrounding communities. The facility is designed with accessibility in mind, featuring a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a dedication to inclusivity. Beyond vehicle sales and service, Bud Clary Ford also offers car rental options, providing a valuable service for travelers and local residents alike. The dealership’s proximity to key transportation routes further enhances its accessibility.

Customer Feedback and Reputation

Bud Clary Ford of Moses Lake has garnered a consistently positive reputation within the community. As evidenced by its 694 reviews on Google My Business, customers consistently praise the dealership's commitment to customer service and overall experience. The average opinion is 4.3/5, indicating a high level of satisfaction among its clientele. Notably, many customer reviews highlight exceptional service from team members such as Michael Guerra and Louie, with one customer describing a particularly positive car shopping experience involving a Bronco Raptor purchase facilitated by Mr. Guerra and Seth, who traveled significant distances to assist. These accounts suggest a willingness to go above and beyond to meet customer needs. The dealership’s dedication to building strong customer relationships appears to be a core value.

Other points of interest include the availability of car wash services and the convenience of Debit cards accepted for payments. The dealership’s operational efficiency is further supported by the requirement for Appointment required for several services, streamlining the customer journey and ensuring optimal resource allocation. The dealership’s continued success is a testament to its commitment to quality, service, and community engagement.

Recommended Information for Prospective Customers

For anyone considering purchasing a vehicle or requiring automotive services, Bud Clary Ford of Moses Lake presents a compelling choice. Prospective customers are encouraged to visit the dealership's website, budclaryfordofmoseslake.com, to browse the available inventory, schedule service appointments, and learn more about financing options. Contacting the dealership directly at 5097654551 allows for personalized assistance and a deeper understanding of their offerings. Given the positive feedback regarding the sales team’s dedication and willingness to travel, engaging with a sales representative like Michael Guerra is highly recommended. The dealership’s commitment to accessibility, including the wheelchair accessible entrance and parking, further enhances its appeal. Overall, Bud Clary Ford of Moses Lake represents a reliable and customer-focused automotive resource in the Moses Lake area.

👍 Reviews of Bud Clary Ford of Moses Lake

Jerry W.

5/5

I will say I had one of the best car shopping experiences with Bud Clary Ford of Moses Lake! I worked with Michael Guerra, and was able to purchase a fantastic Bronco Raptor. Believe it or not, he and Seth drove all the way out from Moses Lake to Camas, which ended up being a 10-hour round trip! The manager, Louie, was also very good with work with. Excellent experience, and would love to work with the team in the future.

Jose L.

5/5

My wife and I are extremely thankful for Michael at Ford, who helped us choose the perfect vehicle for our needs. He was respectful and knowledgeable throughout the process. Michael guided us in narrowing down our options until we found the right car for us. Overall, if you're looking for assistance in finding the ideal vehicle, we highly recommend visiting Michael. He can help you make the right purchase. We would also like to extend our gratitude to Mark and Wade for their assistance as well.

Paige W.

4/5

Definitely will be buying from them again.
Preston, Mark, & Tanya 10/10. We had a couple issues with the truck we originally bought and they worked so hard to get us into another that fits our needs. Professional. Hard working. Caring. From us to our 7 month old they took care of us every time we were in or called.
The ONLY reason I marked 4 stars is because of their service department. Mainly their mechanics. We were not impressed. Cole down in service though took care of us the best he could! He’s the go to guy down there.

Matt K.

5/5

Great buying experience. Salesman was great. Did everything he promised and actually saved me an extra 2k$ I wasn't aware of. They delivered the truck a few days earlier than promised. I will definitely buy at Bud Clary again. I've bought a handful of new trucks for my business and this was definitely the best experience. I bought a gas 2024 f250 with the 7.3

M S.

1/5

I have been dealing with this service department over a few issues my 2024 F350 Limited had. First being the A/C blowing hot air. I told them it is all over the internet that Ford had a run of bad parts. On the first visit they tell me it works perfectly, lol. This is after they had my truck for over 8 hours cause Sarah doesn’t have the common decency to call you when your vehicle is done. I pick up my truck drive it 10 miles turn around to go prove to the service manager Mario that it blows hot air. Make another appointment, all the while it’s 100 degree days. In that appointment they find some valve bad. I said yeah and the compressor and condenser. Mario replied no they are totally fine. So I wait 8 weeks for this valve to come in. They install it and to everyone’s surprise but mine the compressor and condenser are bad. Wait on parts again, when they install them the service tech leaves his flash lite in my truck and it causes damage to my truck. So now waiting on those parts, that came in but had to wait a month to get to have them installed. During all these appointments I was never asked if the courtesy driver could take me somewhere. Never offered a loan vehicle. The customer service or I should say lack of is a poling. During my last visit I wasn’t made aware that some of the items might not be covered under warranty. I ended up with a bill and the service tech said he could hear the noise but couldn’t find it. Brandon the service advisor told me it is what it is just going to have to live with it. I told him it’s crazy that you are charging me to not fix the issue but you can hear the issue.
I would not send my worst enemy to this dealership. I feel as though Ford should pull their name from this dealership.

First L.

5/5

This is hands down the most professional Ford Dealership I’ve ever been to. They offered me a fantastic deal, and went the extra mile to ensure I was satisfied. My salesmen, Preston and Vicente, were overwhelmingly helpful and are the cornerstone of what a great car salesman’s should strive to be.

Tameira N.

1/5

If I could give no rating I would. I will never buy from this dealership again. I had them keep the car to fix the driver assist because it said it needed service. Now my car says to service it not even a week after I get the car from them. Thought maybe it was fluke till it said to service it again. I reached out to my sales rep he said he would give me a call on Monday, President’s Day, and I am still yet to hear from him. When I went to text and call him, my number is now blocked. They do not care about customer service or making things right they care about the sale and that’s it. I highly advise against buying a car from them. Let alone any Bud Clary considering i’m still waiting to hear back from their service agents for all locations. They are a WASTE OF YOUR TIME. I’m now stuck with a car that says service driver assist let alone my check engine light came on, I bought the car a month ago. They are the worst people to deal with after you have bought a car. They do not hold up to their word. And if you have an issue, good luck, they never return your calls.

Mandy N.

5/5

Vince was great through the whole process of purchasing a used vehicle. He made it comfortable and quick. I inquired about the car online and he contacted me the next day. I live over 75 miles away so there was a lot of contact via phone and email. By the end of the weekend I drove away with my new to me car! Louie in financing made the final process of completing the purchase easy and was able to answer my questions and get me a deal I was comfortable with. He also made sure I was aware of a dealership closer to home that would take care of my free oil changes and any other problems!