Precision Automotive - The Dalles, Oregon

Steve P.

Henry and the gang have been really great. We had a motor replaced in our SUV, and that’s a significant expense, so we were really stressed about finding a shop with a great reputation that we could trust with that investment. We’ve been so pleased that this shop has addressed any questions that we’ve had and have been so good about checking up on the health of the vehicle since we had the work done last summer. Nowadays, it is unusual to experience great service after the sale, but Precision has delivered.

Laura

Precision Automotive is the BEST place to take your vehicle for repairs and maintenance. They are knowledgeable, skilled and HONEST! I am VERY Blessed to have found them! Great crew of individuals 😎

Michael L.

Since moving to the area a year and a half ago, we’ve had two of our vehicles serviced and/or repaired (1998 Suburban, fixed a defective TDM - Theft Deterrent Module - which was quite complex plus engine seals; 2015 Acura RDX, routine 100K maintenance). These guys have integrity, are upfront and very expert at what they do. I could not be happier, especially with my old ‘98 Suburban which, as the original owner, I really want to last a long time. It’s been three months since they fixed several leaky seals around the engine and I have not had one drop of oil on the ground since! Also got to mention my AC on the Suburban which never worked right until they diagnosed and fixed it! Finally, they are very well respected around the area because when I talk to other shop employees they are very positive. They also referred us to three other shops in the area for our other auto needs when things came up and all of those experiences were very positive as well! Thanks to all we have met there including Henry, James, Chris, Caleb and Alyssa!

Mia S.

Subaru broke down and the tow company dropped it off at nearly midnight. At first we were nervous with the couple of negative reviews but are thoroughly impressed and pleased with their customer service and expertise. They were upfront and honest about what needed to be done with the car and took the time to explain its issues. On top of that, they were helpful and went out of their way in getting us around town. After extensively looking at the car, I genuinely believe they undercharged us for their labor as they only ended charging us for an oil change. Definitely recommend.

Mike B.

We took a vehicle in for major service and dropped off a broken F150. James and the crew performed the needed repairs. We picked up the truck and returned to Portland with no problems.
This was a very big repair and maintenance service. I would refer anyone who needs auto or truck repair to call this shop to get on the waiting list to get in and get any needed maintenance or repairs performed.

Boston B.

This is a good place. We bring our work truck here a lot (it's a jalaopy...), and we have nothing but good service every time.

The service writer is very personable, and the owner is very hands on. He doesn't mind getting dirty, and is always friendly and courteous.

The turn around time is pretty good, considering they are so busy. If they are busy, though, they will let you know about how long it'll be.

I suggest using these guys here. Top notch service.

Ashley B.

Amazing doesn't even come close to describing the the experience I've had here, Henry and his team are just friendly and helpful. I know that when I come here to get my car worked on it will be done correctly and be priced at a fair price. Hands down the best in town and recommend to everyone to go here first when needing work done on your Vehicles!

Chloe B.

My daughter’s car broke down and it ended up being a small fix that she had missed when looking over it (she’s 17), broken clamp on a hose. She was charged $260. $60 for a clamp, $200 for labor. Are you fellas that dense that replacing a clamp took you two hundred dollars worth of time? Or was the teenager stranded on her way home just too fun of a target to price gouge and rip off? To add insult to injury while her car was being fixed she went out of her way to bring the workers croissants from a local bakery as a thank you for helping her out of a stressful situation. Hope you feel like real honorable men.