Williams-Sonoma/WS Home - San Ramon, California

Address: 6000 Bollinger Canyon Rd Ste 1504, San Ramon, CA 94583.
Phone: 52420608.
Website: williams-sonoma.com.
Specialties: Kitchen supply store, Baking supply store, Chinaware store, Cooking class, Cutlery store, Furniture store, Glassware store, Gourmet grocery store, Home goods store, Knife store.
Other points of interest: Delivery, In-store pickup, In-store shopping, Onsite services, Same-day delivery, Wheelchair accessible entrance, Wheelchair accessible parking lot, Assembly service, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 71 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Williams-Sonoma/WS Home

52420608

Williams-Sonoma, located at Address: 6000 Bollinger Canyon Rd Ste 1504, San Ramon, CA 94583. is a well-known kitchen and home goods store. The store offers a wide variety of specialties including kitchen supplies, baking supplies, chinaware, cooking classes, cutlery, furniture, glassware, gourmet grocery, and home goods. With such a diverse range of products, Williams-Sonoma is a one-stop-shop for all your home and kitchen needs.

One of the unique features of Williams-Sonoma is their cooking classes. These classes provide a great opportunity to learn new cooking techniques and recipes from expert chefs. Additionally, the store offers assembly services, making it easy for customers to purchase and set up large items such as furniture.

The store is wheelchair accessible, with both an accessible entrance and parking lot. They also offer convenient shopping options such as delivery, in-store pickup, and same-day delivery. Furthermore, Williams-Sonoma accepts various payment methods including credit cards, debit cards, and NFC mobile payments.

In terms of location, Williams-Sonoma is situated in the Bishop Ranch shopping center, making it a convenient spot for shoppers in the San Ramon area. The store is surrounded by other points of interest, making it a great destination for a day of shopping and dining.

According to Google My Business, Williams-Sonoma has received 71 reviews with an average rating of 4.1/5. Many customers have praised the store for their wide selection of high-quality products, knowledgeable staff, and convenient shopping options. However, some customers have noted that prices can be on the higher side.

Overall, Williams-Sonoma is a great destination for anyone looking for high-quality home and kitchen goods. With their convenient shopping options, expert cooking classes, and knowledgeable staff, Williams-Sonoma is sure to provide a positive shopping experience. For more information, be sure to check out their website at williams-sonoma.com.

Reviews of Williams-Sonoma/WS Home

Williams-Sonoma/WS Home - San Ramon, California

Ava Dou

1/5

All the staff members were professional and nice except for the short hair black lady. I was trying to spend the remaining balance of a gift card today. The black lady raised her voice (so everyone can hear her) to show me “all the cheap stuff in the store”, pointing at some shabby stacked pans in the corner. “I don’t know if you use olive oil” as if it’s some luxury I can’t afford. She kept cutting me off when I tried to tell her what I might need. It’s 2024. Hire someone who isn’t a racist moron.

Meeran Saxena

1/5

Very small store and less than one star service. We spent over $1000 at the store and asked to wrap around a piece of paper around one item. She asked for $8/ extra. Nothing extraordinary stuff in the store. I don’t remember the name of the sales rep. Extremely aggressive to take the money. Her answer is no for everything. Feel like returning everything and buying online somewhere else.

L M

1/5

So disappointed. Very unprofessional and no decency at all to even accept their mistake or apologize. Instead started dictating me what excuses I use for the MISTAKE THEY DID.

Went to return a gift. First the lady couldn’t figure out how to process the return. Gave me a mangled torn receipt as a proof of return. And then she sent the proof of return to the person who originally gifted me the item. How very stupid of you?
Instead of apologizing for her mistake she kept telling me to use the excuses to tell my friend of why I returned the item. Like seriously?

It shouldn’t have happened in the first place. If you don’t know how to do your job and be decent with your customers then please give the job to someone who knows how to behave.

Williams Sonoma hired people without any training I guess. Such a shame!!

elena h

5/5

Love this store and people who work there. Tiberius waits for his friend to come give him a treat. He loves her!! Every time we shop in there, they welcome our pups also.

Joanna Ransier

1/5

One star for the beautiful store.
The customer is awful! Today I went to try to exchange a gift. My mom purchased tea cups for us and I wanted to exchange them for coffee cups. I had the receipt. The items were still in the original box. They still selling the same items in store. They would not exchange them because it was over 30 days.

On top of that Shelby the manager was rude and unprofessional.

I agree with the previous reviewer. Nordstrom prices, Walmart customer service.

Jay M

3/5

This stores very clean but it's very small for this brand. They have a nice commercial knife selection as well as a great selection of coffee makers and dining wear. The staff seemed nice but only helpful to a select few. This location is good for browsing but I'll go to larger locations when I'm looking to buy (unless they better utilize the space with a better selection).

Greg

3/5

Return Policy at Williams Sonoma is difficult. Better have your original receipt in hand or good luck with an exchange or return, even for a branded product with obvious defects. For this reason, we have stopped shopping at all the Williams-Sonoma stores and affiliates. Too bad, since they have nice selection of well curated kitchen and cooking items. But are now off my list.

Greg Roderick

4/5

This store is not as big as other Williams-Sonoma stores, but they carry most of the items you're familiar with. The mall it's in can get busy with people and lots of cars so have patience when going there.