Rockwood Interiors - Monroe, Washington

Introduction to Rockwood Interiors

Rockwood Interiors, operating as Rockwood Design Group (RDG), is a highly regarded home improvement store located in Monroe, Washington. Situated at 14815 Chain Lake Rd # G, Monroe, WA 98272, and easily reachable at 07749750, the company offers a comprehensive range of products and services to assist homeowners in transforming their living spaces. Their website, rockwooddg.com, provides a detailed overview of their offerings and showcases their commitment to customer satisfaction. Rockwood Interiors distinguishes itself as a women-owned small business, fostering a customer-centric approach and a dedication to local community support.

Services and Specializations

Rockwood Design Group specializes in providing solutions for a variety of home improvement needs. Their extensive inventory encompasses a wide selection of flooring, including hardwood, tile, and carpet. Beyond flooring, they offer a curated collection of design elements such as lighting fixtures, countertops, and decorative accessories. The company prides itself on offering onsite services, assisting customers with design consultations, product selection, and installation coordination. Furthermore, they facilitate both in-store shopping and delivery options, ensuring convenience for their clientele. The team's expertise extends to guiding clients through the entire renovation process, from initial concept to final execution. They are known for their knowledgeable and approachable staff, who prioritize clear communication and a collaborative design process.

Accessibility and Payment Options

Rockwood Interiors is committed to inclusivity and accessibility. The building boasts a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating their dedication to serving all customers. Payment methods accepted include credit cards and debit cards, providing flexibility for purchase transactions. The company’s convenient showroom allows for a tangible experience of the products they offer, contributing to informed decision-making. The company’s operation is built on a foundation of reliability and efficiency, ensuring timely project completion and customer satisfaction.

Customer Feedback and Reputation

Based on customer reviews, Rockwood Design Group consistently receives high praise for its service and products. The company holds 12 reviews on Google My Business, with an average rating of 5/5 – a testament to their commitment to exceeding customer expectations. Customers frequently highlight the team’s helpfulness, particularly mentioning Denera, Kristen, and the entire staff for their patient guidance and expertise, even for those new to home remodeling. The showroom's selection of products is also consistently lauded as both convenient and impressive. Several reviews emphasize the company’s commitment to timely completion of projects, reflecting their operational efficiency. This positive feedback contributes to a strong reputation within the Monroe community and beyond.

Key Features and Benefits

Here’s a summary of what makes Rockwood Interiors a valuable resource for homeowners:

• Comprehensive Product Selection: A diverse range of flooring, lighting, countertops, and design accessories.
• Expert Design Consultation: Experienced professionals providing guidance and support.
• Convenient Services: Delivery and in-store shopping options, alongside onsite services for installation coordination.
• Accessibility: Wheelchair accessible entrance and parking, ensuring inclusivity.
• Customer-Focused Approach: A women-owned small business dedicated to personalized service and building lasting relationships.

Rockwood Design Group strives to be more than just a retail store; it aims to be a trusted partner in the home improvement journey. Their dedication to quality, service, and accessibility establishes them as a reliable resource for homeowners seeking to enhance their living spaces. The company’s commitment to small business principles further emphasizes their dedication to the local community. The combination of a well-stocked showroom, knowledgeable staff, and convenient services makes Rockwood Interiors a standout choice for those undertaking home improvement projects.

👍 Reviews of Rockwood Interiors

Cate E.

5/5

I really enjoyed working with Rockwood Design Group. Denera, Kristen, and their whole team were helpful through the whole process. We have used RDG for two flooring projects now, and will use them again in the future. They are knowledgeable, friendly, excellent communicators and were very patient with this remodel newbie. Their showroom is convenient and has a lovely selection of products. Both jobs were done in a timely manner. Highly recommend!

Chelsea K.

5/5

Denera and her company were incredible from start to finish. They helped pick out perfect counter tops for our kitchen and bathroom. Scheduled everything and communicated well about times and dates. Like any kitchen remodel there some issues, ours happen to be about sink installation and plumping but they did everything they could to make it as smooth as possible for us. I cannot recommend them enough!

Jordan B.

5/5

We used RDG for a kitchen remodel project and had a wonderful experience! I find that working with contractors can be very frustrating and difficult, but RDG was lovely. Kristen and Denera were great communicators, even when things got slightly delayed I always knew I could count on them to give updates. They were also able to meet our deadline for getting the project done which I really appreciated! I highly recommend them.

Paul F.

5/5

Rockwood Design Group were amazing partners during our remodel. Denera was very responsive, offered great suggestions and was able to source a specific floor that we were looking for. We received bids timely and they stood behind their product and installation. We have ZERO complaints and highly recommend Rockwood Design Group!

AndyRuthGraceWinstonEmma H.

5/5

Great company to work with. Denera took the time to show me tile options and talk through the pros & cons. They have excellent service and reasonable prices. They were able to start in my project quickly and the workmanship was top notch. Fabulous experience. Thanks!

Jamie B.

5/5

Denera, Rockwood Design Group's owner, was wonderful to work with. Communicative, knowledgeable, patient with our many questions, and proactive with follow-ups. I appreciated that she wasn't high pressure sales-y in her engagement and instead approached in a helpful way and seemed genuinely excited about our home upgrades. We had a backsplash installed and both the contractor who handled demo of the old backsplash and the guy who cut and installed the tile were professional and skilled. The tile we chose is an intricate mix of marble and fragile mother-of-pearl that required delicate handling and it was done beautifully. We will be reaching back out to Rockwood Design Group for future projects...highly recommend them.

Chetak S.

5/5

Very professional. Crew came in templated the counter top and installed in a week. The seams were not noticeable at all. Great job. The counter top quartz i picked were priced slightly higher than what I anticipated. The service however was top

Megan D.

5/5

Denera was wonderful to work with and very professional. We had several issues finding a contractor our insurance would agree to terms with (not our choice) and Denera was patient and extremely helpful. Sadly, utilizing her to provide materials for our bathroom/office repairs did not work out but we would happily try again for any future needs.