Recology Butte Colusa Counties - Oroville, California

Recology Butte Colusa Counties is a waste management service that is located at Address: 2720 S 5th Ave, Oroville, CA 95965. They can be easily contacted at Phone: 5305334783 or through their website recology.com.

This company specializes in providing waste management services, and they have a wheelchair accessible entrance and parking lot, making it easy for people with disabilities to access their facilities. They also accept plastic bottles, which is a great feature for those who are environmentally conscious.

Recology Butte Colusa Counties has received 101 reviews on Google My Business, with an average opinion of 2.2/5. While there are mixed opinions about this company, it is important to note that every business has room for improvement, and it is always a good idea to contact them directly to learn more about their services and how they can help you manage your waste.

Reviews of Recology Butte Colusa Counties

Co Rn

1/5

I recently had to drop off some trash at the transfer station on S. 5th in Oroville. I just had a couple of things so it was only $15. After I backed my car up to the disposal site, got out and opened up my hatchback, the tractor came right behind my car which blasted so much hot stinking trash dust into my face and into my car! I couldn't get unloaded and out of there fast enough. My dog and I were literally choking. The operator could have waited 30 seconds for me to drop off my item and leave. It was intentionally rude of that operator!

Steven Auldridge

5/5

Im not sure what people expect. But the drivers are friendly and do what they are supposed to do and the CSR is always friendly when I have to go to the dump. Everyone is always polite and helpful. Thank you folks for doing a job that people ignore or complain about.

Michael Coons

1/5

Constantly been missing the yard and garden or organics waste can now. Put in a missed pick up ticket. They said a driver would come pick it up yesterday (never did). E mailed them again today and they said the driver took a photo and the can wasn't out. Can has been sitting in the same spot since Monday, its now Thursday with rotting food in it.

senorina hernandez

1/5

Have called for months since the new driver has taken over after being trained to to drive in and take my garbage 1.5 bin. They have missed me 5 times already. And again today after calling the office to double confirm my service. I’m unsure what time they come now ? And charged extra for over load due to them not picking up. ?still waiting on a manager call back 1 month later.

Jamie Causey

3/5

It's a dump. Not the cheapest either. Also the drivers or mine atleast just can't seem to work the truck right. He can't pick it up from the dirt for some reason and always leaves the can on its side in the road. I don't get it. It's an easy job I would think

Straight A Student's Parent

1/5

Butte County Recology seems shady. It feels like a scam. Their billing over the past two years is consistently inaccurate. There are some really unprofessional and unreliable people working there; especially this one guy we will name later, is one of the rudest, most unprofessional people we have had the displeasure of having any contact with. The place seems to be run so unprofessionally. It was reliable, friendly and you didn't feel you were being scammed when it was ran by Dan Shea. Now, it feels like a constant scam that you are forced to tolerate. Perhaps an audit is in order. Maybe they need to be reported to an oversight agency. One employee told us that under the current management, "It's the worst, now!" We have good drivers for the most part. The recycling guy tends to leave our bin a bit far from where he picks it up. But the gray bin guy is super consistent.

President CEO

1/5

Very poor customer service. Driver will most definitely retaliate if you complaint about them carelessly dropping your bin on it's side blocking your driveway. Was charged for service not received for months. Office staff laughed at me when I informed them that no service could have been provided because the house was vacant before I moved in due to my dad passing away. Manager stop by when I informed them I was going to contact the city department that oversees their contract only to lie and say matter would be addressed. Never happened and was forced to pay for services not received due to them threating to place a lien on property. Then I was told they had no record of me contacting them or coming into their office pre covid when female at counter laughed at me telling her mt dad had passed so no service could have been provided for the time the house was vacant. Very rude and nasty staff. Franchise Agreement should not be renewed. Can be found online. Terms are not complied with and no other company to switch to due to the monopoly granted to them by the city of Oroville.

Monica Hobbs

3/5

You guys should be open on Saturdays and Sundays, a lot of people work Monday through Friday and can only do dump loads on the weekends... Not saying all day, but some hours on the weekends would be great.. other than that ?