R. A. Townsend Company - Saginaw, Michigan

Introduction

The R. A. Townsend Company, situated at 2845 McCarty Rd, Saginaw, MI 48603, United States, is a renowned establishment in the realm of bathroom and plumbing supplies. With a robust reputation built over the years, this company has become a go-to destination for both residential and commercial clients seeking high-quality products and exceptional service.

Main Services

• Bathroom Supply Store: The R. A. Townsend Company specializes in providing an extensive range of bathroom fixtures and fittings. From elegant faucets and showerheads to stylish vanities and bathtubs, their collection caters to diverse tastes and budgets.
• Plumbing Supply Store: Apart from bathroom supplies, the company also offers a comprehensive selection of plumbing materials. This includes pipes, valves, and other essential components required for plumbing installations and repairs.
• Showroom: One of the standout features of the R. A. Townsend Company is its beautifully designed showroom. Here, customers can explore various displays, touch, and feel products before making a purchase, providing a tangible sense of what they can expect in their own spaces.

Location and Access

The company's location at 2845 McCarty Rd places it in the heart of Saginaw, Michigan. This strategic position ensures it's easily accessible from major neighborhoods such as East Saginaw, Zilwaukee, and Bridgeport. The facility is nestled near the intersection of McCarty Rd and State St, offering convenient access from both directions.

For those traveling by public transportation, the Saginaw Transit Center is approximately a 10-minute drive away. Several bus routes also pass near the store. Parking is ample and well-organized, with dedicated spaces for disabled individuals. The store is also wheelchair-accessible, ensuring all customers can shop with ease.

Featured Characteristics

• Delivery Service: The R. A. Townsend Company offers a delivery service, ensuring customers can have their purchases transported directly to their homes or job sites. This service is particularly useful for large or heavy items that might be challenging to transport otherwise.
• In-Store Pick-Up and Shopping: For those who prefer to collect their items in person, the company offers in-store pick-up and shopping options. This allows customers to browse the extensive collection, touch, and feel products before making a decision.
• Service Guarantee: The R. A. Townsend Company stands behind its products and services with a service guarantee. This commitment to customer satisfaction ensures that any issues or concerns will be addressed promptly and professionally.
• Appointment Required: While the store welcomes walk-ins, the company also offers the option to schedule appointments. This can be particularly useful for customers who have specific needs or wish to consult with a specialist before making a purchase.

Practical Information

Business hours for the R. A. Townsend Company are typically Monday to Friday, 7:00 AM to 5:00 PM, and Saturday, 8:00 AM to 12:00 PM. However, it's always a good idea to check their website or contact them directly for the most up-to-date information, as these hours may vary depending on holidays or special events.

In terms of payment, the company accepts a range of methods, including credit and debit cards. This flexibility ensures customers can choose the payment method that best suits their needs.

Positive Aspects Mentioned in Reviews

Several customers have praised the exceptional service they received at the R. A. Townsend Company. Beth, in particular, was highlighted for her phenomenal support and assistance, even going above and beyond to help resolve issues with a contractor. Gwen Siler was also commended for her professionalism and the positive experiences customers had working with her.

Customers have also appreciated the wide range of products available, the helpful advice provided by staff, and the competitive pricing. The company's service guarantee and the convenience of its delivery and in-store pick-up options have also been noted as significant benefits.

👍 Reviews of R. A. Townsend Company

Brian K.

5/5

Beth was absolutely phenomenal to work with. We bought a walk in shower and had some problems with our contractor. Beth helped me out and we had a great relationship with her getting our shower squared away with a new contractor. I will definitely not deal with anyone else when it comes to plumbing for our bathroom or kitchen…. T.A. Townsend rocks when it comes to customer satisfaction!

MIKE B.

5/5

Worked with Gwen Siler several times. Always a good experience

John S.

5/5

We bought a tub, shower and accessories. We had a very good experience overall. A Delta tub faucet was defective on arrival, while Delta was of no help, the RA Townsend Co. came through with the right fix. Special thanks to Beth for all her help in resolving the matter.

Pat M.

5/5

We ordered a shower insert. The service was outstanding. The prices were very reasonable. Everything turned out perfect and easy.

Tamshi A.

5/5

Very nice showroom. Sales people are very courteous and informative. Good experience.
Have shopped there before and will go again!!

Melody S.

5/5

Great experience Qwen was Awesome, she helped us out a lot

Greg S.

5/5

Very helpful and friendly, nice people to work with.

Barbara H.

5/5

Friendly and helpful staff.