Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union: Redwood Shores Community Branch

Nestled at 210 Redwood Shores Parkway, Redwood City, CA 94065, the Redwood Shores Community Branch of Provident Credit Union stands as a beacon of personalized financial services, offering a wide array of products and services tailored to suit the unique needs of its member-owners. Let's delve into the details of this community-focused financial institution.

Main Services

• Membership: Becoming a member-owner of Provident Credit Union entitles you to a range of benefits, including personalized service, competitive rates, and a community that genuinely cares about your financial well-being.
• Checking and Savings Accounts: Choose from a variety of checking and savings accounts designed to fit your lifestyle and financial goals. Enjoy features like mobile banking, online transfers, and overdraft protection.
• Term Share Certificates: Secure your savings with Provident's Term Share Certificates, offering competitive rates and terms ranging from three months to five years.
• Investing and Retirement: Plan for your future with Provident's investment and retirement services, including Individual Retirement Accounts (IRAs), Health Savings Accounts (HSAs), and wealth management services.
• Loans: Finance your dreams with Provident's loan options, including mortgage loans, auto loans, equity loans, and Home Equity Lines of Credit (HELOCs). Enjoy competitive rates and personalized service.
• Insurance: Protect what matters most with Provident's insurance services, offering auto, home, and life insurance options to fit your needs and budget.

Location and Access

The Redwood Shores Community Branch is conveniently located in the heart of Redwood Shores, a bustling business park neighborhood in Redwood City. The branch is easily accessible via Highway 101, with ample parking available in the surrounding area.

• Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065
• Phone: 650-591-7845
• Website: providentcu.org

Featured Characteristics

Provident Credit Union's Redwood Shores Community Branch boasts several unique features that set it apart:

• Wheelchair Accessible: The branch is designed with accessibility in mind, featuring a wheelchair-accessible entrance and parking lot.
• ATM: A 24/7 ATM is available on-site for convenient cash access.
• Cash Advance: Members can take advantage of cash advance services at the branch.
• Financial Consultants: The branch is staffed with knowledgeable financial consultants who are dedicated to helping members achieve their financial goals.

Practical Information

Here's some practical information to help you make the most of your visit to Provident Credit Union's Redwood Shores Community Branch:

• Branch Hours: Monday-Friday, 9:00 AM - 5:00 PM
• Drive-Up Hours: Monday-Friday, 8:00 AM - 5:00 PM
• Saturday Service: Limited services available via appointment
• Appointments: Schedule an appointment for personalized service by visiting providentcu.org/appointment

Positive Aspects from Reviews

With an average rating of 3.4/5 from 15 Google My Business reviews, Provident Credit Union's Redwood Shores Community Branch receives praise for several aspects:

• Personalized Service: Many reviewers appreciate the friendly and attentive staff, with one member mentioning the "awesomeness" of four specific tellers and the assistance manager.
• Competitive Rates: Some reviewers highlight the competitive rates offered by Provident Credit Union, particularly for checking accounts and auto loans.
• Community Involvement: A few reviewers mention the credit union's strong community focus and involvement in local events.
• Convenient Location: The branch's location in Redwood Shores is praised for its ease of access and proximity to nearby businesses.

The Redwood Shores Community Branch of Provident Credit Union offers a comprehensive range of financial services, tailored to meet the needs of its member-owners. With a convenient location, accessible facilities, and a commitment to personalized service, this community-focused credit union is an excellent choice for those seeking a local, member-owned financial institution.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.