Pak Mail - Folsom, California

Pak Mail, located at Address: 9580 Oak Ave Pkwy Ste 7, Folsom, CA 95630, is a shipping company that offers a wide range of services. With Phone: 69909002 and Website: pakmail.com, this business is easily accessible for anyone in need of their services.

The company's specialties include shipping and mailing services, freight forwarding, logistics, notary public, packaging supply store, passport photo processing, and shipping services. These diverse offerings make Pak Mail a one-stop-shop for all shipping and logistics needs.

Additionally, Pak Mail provides onsite services, making it convenient for customers to access their services. The business is also wheelchair accessible, with a wheelchair accessible entrance and parking lot, ensuring that all customers can easily access their services.

According to opinions from Google My Business, Pak Mail has a stellar reputation, with an average opinion of 4.8/5 from 31 reviews. Customers rave about the company's professionalism, efficiency, and excellent customer service.

Reviews of Pak Mail

Eric Johns

5/5

I've been a customer here for over 2 years and they've helped me with everything from becoming my permanent mailing box, to shipping, to notary services. Everyone is so friendly, and help in so many ways with their long list of services.

Naqib

5/5

i had a great experience and great customer service here. this would be my favorite place to deal with shipping. it was super easy, just bring my shipping package, tell them the address and DONE!

Brian Duke

5/5

Had a great experience working with owner Dara Tan. He was very communicative, prompt and responsible with coordinating the pick-up, custom crating and shipping of a large vintage porcelain advertising sign. He showed extra care and quality in the creative procedure needed to make sure this piece was packed, shipped and received in perfect condition. The cost was fair with no surprises. I would definitely recommend Folsom Pak Mail for your packing and shipping needs.

Jean Ogborn

5/5

We shipped a custom cat tree (big and heavy) and they found the best way to pack and ship it fast, in perfect condition! Thank you!

Steve R

1/5

I needed to ship an acoustic guitar for an eBay transaction. I didn't have a box, but thought Pak Mail could do the job. I contacted them using email, and Dara wanted the weight and destination zip code. In a separate email, Dara then wanted the dimensions of the guitar case, as they had two different boxes. I then ended up getting three different quotes emailed over a 5 minute period, $231, then "sorry, $125", then "total shipping and insurance is about $129". I assumed the first one was a mistake, and the price was $129. So I let the potential buyer know, and they agreed to pay the shipping. I brought the guitar to Pak Mail in Folsom, and the girl there looked for the emails with Dara, who she said was the owner. She quickly came up with a price of $250, saying I had made a mistake on my measurements. I told her no, the measurements I emailed are correct, and showed them what I had sent on my phone (I didn't get the girls name, she had no nametag on). She said no, the cheaper price was for a box that was for picture frames and a guitar wouldn't fit, now saying I picked the wrong box. I told her I had no idea what size boxes they had, I didn't pick out a box. The smaller box she brought out was 42", and my email that I showed her said the case was 43.5" long - obviously that wouldn't fit. She still insisted I was wrong, all the mistakes were mine. I was stunned, at this point I could tell they were not going to stick with their quote. And the $129 didn't include the price of the box or the packaging, and neither did the $250 price she was showing me! I'd already sold the guitar based on their quote, and the guy already paid $129 for shipping. I was livid. I was kind of surprised she didn't offer to call Dara to straighten this out. I went home and emailed Dara asking what the heck just happened? Dara replied a week later saying sorry for the misunderstanding and "That's the reason I asked for your phone number so we could iron out any misunderstanding/confusion so we could provide an accurate quote". I just looked over all the emails, and not once did Dara ask for my phone number (which Dara said was their protocol). So a bunch of lies. And a shipping company that seems intent on ripping people off, and committing fraud. I will never use Pak Mail again.

Brandon Marshall

5/5

A great place to ship things out, print docs if you don't want to own a printer like me, buy stamps and have a mail box. The owners are wonderful, kind and super helpful. The cost is a tad higher than going to USPS but that's b/c they need to make a profit as well. I am happy to help.

Audrey McDonald

5/5

The best shipping place in town! I have been here several times and every time they are all smiles and beyond friendly. They are clearly a family run business because they treat you like family when you even. They even went so far as to helping us weigh and tape boxes repeatedly to make sure they fit what our requirements were. We had stuff everywhere and they were cracking jokes and helping out. If you want your packages taken care of then only go here!

Bob Gieser

5/5

I found Dara Tar at Pak Mail to ship my sport car's hard top. He made a special wood box with a pallet on the bottom. He found insurance and scanned shipping companies to ship to Kentucky. He picked it up and did it all in a short period of time. I received it today in Kentucky and took it to the body shop where the car was to be painted. What a Blessing.THANKS