Lassen Pines Mutual Water Co - Shingletown, California

Address: 9367 Mountain Meadow Rd, Shingletown, CA 96088, United States.
Phone: 5304745120.
Website: lassenpineswater.com.
Specialties: Water utility company.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot.
Opinions: This company has 6 reviews on Google My Business.
Average opinion: 2.3/5.

Location of Lassen Pines Mutual Water Co

Lassen Pines Mutual Water Company is a water utility company located at 9367 Mountain Meadow Rd, Shingletown, CA 96088, United States. The company can be reached by phone at 5304745120 or through their website at lassenpineswater.com.

One of the key features of Lassen Pines Mutual Water Company is its wheelchair-accessible entrance and parking lot, making it easy for people with mobility issues to access their services. The company has received 6 reviews on Google My Business, with an average opinion of 2.3/5.

In terms of its specialties, Lassen Pines Mutual Water Company is focused on providing water utility services to its customers. This includes the provision of clean, safe drinking water, as well as the management of water resources to ensure their sustainability. The company's website provides a range of information on its services, including details on billing, water quality, and conservation.

If you are looking for a reliable water utility company in the Shingletown area, Lassen Pines Mutual Water Company is definitely worth considering. With its wheelchair-accessible facilities and focus on providing high-quality water services, this company is well equipped to meet your needs.

In addition to its website, Lassen Pines Mutual Water Company can be contacted by phone for any inquiries or concerns you may have. Their knowledgeable and friendly staff are always on hand to help you with any questions you may have about your water services.

Overall, Lassen Pines Mutual Water Company is a great choice for anyone looking for a reliable and accessible water utility company in the Shingletown area. With its focus on providing high-quality water services and its commitment to accessibility, this company is definitely worth considering for all your water needs. So why wait Contact Lassen Pines Mutual Water Company today and see how they can help you

Reviews of Lassen Pines Mutual Water Co

Lassen Pines Mutual Water Co - Shingletown, California
Tracy Miller
1/5

Horrible customer service. Also I have lived next to Amy Barker for over two years. I have never once seen her or her husband out picking up trash. I've never even seen any trash on the side of the road. Fine community values all right.

Now the board members are giving themselves a good review on the better business bureau website, courtesy of Amy Barker. (Edit: The BBB has taken that fake review down as of June 6, 2024. Good on them. I've got the screenshot anyway).

They take forever to return phone calls. They don't have anyone to answer the phone, and the office is closed to the public. They might answer you weeks later. It's very true that they are Incredibly difficult to work with, have a low level of intelligence, and are excruciatingly slow to respond. They may also take almost a whole month to deposit your payment in their bank. If you have any problem that might require even a slight amount of flexibility or thinking, they won't do that. It happened to me, over invoicing issues. They do not care about trying to do better.

I reported them to the better business bureau for their horrible customer service, and they tried to intimidate me. Barbara the office manager said she was going to take the voicemail messages I left regarding the check they would not deposit, and send those to the BBB. I suppose she trying to say she was going to show them what a bad customer I am. Sorry, I was assertive, but I was polite and professional. Also, the BBB does not take complaints *about* customers. They only take complaints about businesses.
Barbara tried to lie about it again, but the BBB had already told me they had not heard from her. Which means that her claim that they just wanted to hear how I spoke to Barbara was a lie., and she really was trying to intimidate me. If you will notice, Wendy Legerton also posted about such an incident that happened to somebody else. This ain't Chinatown folks.

Lassen Pines Mutual Water Co - Shingletown, California
Wendy Legerton
1/5

If I could' give 0 I would. Threats by water operator, verbal assault of female owners by board member. Mismanagement with no clarity and trace of funds and how being used. No financial audits or reporting.

Lassen Pines Mutual Water Co - Shingletown, California
Garrett Flory
1/5

Incredibly difficult to work with. Try to reach someone by phone with any level of intelligence is completely out of the question. They are slow to respond, if they respond at all. I would recommend using another utilities company if possible.

Lassen Pines Mutual Water Co - Shingletown, California
A.M. K.
1/5

Board meetings are held at inconvenient times and places and since newsletter has been discontinued it is difficult to get information.

Lassen Pines Mutual Water Co - Shingletown, California
Sheila Dennis
5/5

Lassen Pines Mutual Water Co - Shingletown, California
Tracy S
5/5

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