Jerome's Furniture & Mattress Store-Moreno Valley - Moreno Valley, California

Jerome's Furniture & Mattress Store in Moreno Valley: A Comprehensive Guide

Nestled at 12500 Day Street, Jerome's Furniture & Mattress Store in Moreno Valley, California, offers a delightful shopping experience for those seeking high-quality furniture and bedding solutions. This well-established store, part of the Jerome's family of furniture stores, has been serving the Moreno Valley community and its surrounding areas for many years, earning a reputation for exceptional customer service and a wide range of products.

Main Services

• Furniture: Jerome's offers a vast selection of furniture for every room in your home, including living room, dining room, and bedroom sets. Their collection features various styles, from classic to modern, catering to diverse tastes and preferences.
• Mattresses: As the name suggests, Jerome's is renowned for its mattress selection. They carry top brands and offer a range of types, including innerspring, memory foam, and hybrid mattresses, to ensure a comfortable night's sleep.
• Bedding and Home Textiles: Enhance your sleep experience with Jerome's extensive collection of bedding products, including sheets, comforters, pillows, and more. They also offer a variety of home textiles, such as window treatments and area rugs.
• Customization and Design Services: Jerome's provides in-home design services and custom furniture options to help customers create their dream spaces. They also offer room planning tools and expert design advice to guide customers through the furniture-buying process.
• Special Orders: If you can't find what you're looking for in-store, Jerome's can place special orders for you, ensuring you get the perfect piece for your home.

Location and Access

Jerome's Furniture & Mattress Store is conveniently located in the Day Street Promenade shopping center, making it easily accessible from major roads such as the 60 Freeway and Highway 79. The store is situated near several other popular retailers and restaurants, allowing for a pleasant shopping experience with ample opportunities for dining and entertainment.

For those who prefer public transportation, Moreno Valley Transit offers several bus routes that stop near the store, making it accessible by bus. The store also provides ample parking space, including designated spots for customers with disabilities.

Featured Characteristics

• Women-Owned: Jerome's Furniture & Mattress Store identifies as women-owned, reflecting the company's commitment to diversity and inclusion.
• LGBTQ+ Friendly: Jerome's is proud to serve the entire community and welcomes customers of all orientations and identities.
• Wheelchair Accessible: The store is designed to accommodate customers with disabilities, featuring wheelchair-accessible entrances and parking spots.
• On-Site Services: Jerome's offers various on-site services, including assembly, installation, and repair services, ensuring a seamless and convenient shopping experience.
• Delivery and Pick-Up Options: The store offers multiple delivery and pick-up options, such as same-day delivery, in-store pick-up, and delivery with assembly and installation services.

Practical Information

• Address: 12500 Day St, Moreno Valley, CA 92553, United States
• Phone: 8589241793
• Website: jeromes.com
• Operating Hours: Monday to Saturday: 10:00 AM - 8:00 PM, Sunday: 11:00 AM - 6:00 PM
• Accepted Payment Methods: Cash, Checks, Credit Cards (Visa, MasterCard, American Express, Discover)

Positive Aspects from Customer Reviews

Jerome's Furniture & Mattress Store in Moreno Valley has earned an impressive average rating of 4.6/5 from over 2,400 reviews on Google My Business. Customers consistently praise the store for its:

• Wide Selection of Products: Many customers appreciate the diverse range of furniture and bedding options available at Jerome's.
• Knowledgeable and Helpful Staff: Numerous reviewers highlight the excellent customer service they receive from the store's friendly and helpful associates.
• Competitive Pricing: Customers often mention that they find the prices at Jerome's to be reasonable and competitive with other furniture stores.
• Convenient Location: The store's location in the Day Street Promenade shopping center is praised for its accessibility and proximity to other retail and dining options.
• Efficient Delivery and Assembly Services: Many customers express satisfaction with the store's delivery and assembly services, noting that they are prompt and professional.

One customer, Mary, left a glowing review, stating, "It was great! Mary was very helpful from the time we came into the store. She gave us plenty of room to look around freely and was near when we had questions. We were not expecting such excellent service, and it made our shopping experience truly enjoyable." This review is representative of the positive experiences many customers have had at Jerome's Furniture & Mattress Store in Moreno Valley.

In conclusion, Jerome's Furniture & Mattress Store in Moreno Valley is a well-regarded destination for furniture and bedding shopping, offering a vast selection of products, exceptional customer service, and competitive pricing. With its convenient location, wheelchair-accessible features, and on-site services, it caters to a wide range of customers, ensuring a pleasant and hassle-free shopping experience.

👍 Reviews of Jerome's Furniture & Mattress Store-Moreno Valley

Eva M.

5/5

It was great! Mary was very helpful from the time we came into the store. She gave us plenty of room to look around freely and was near when we had questions. We were not expecting to buy today but then we found the perfect sofas for us. Thank for making our first visit a pleasure.

Hannah M.

5/5

We had a wonderful experience at Jerome’s Furniture Store in Moreno Valley, thanks to Sam’s exceptional customer service. From the moment we arrived, Sam was incredibly patient, attentive, and genuinely helpful. He took the time to understand our needs, answered all our questions thoroughly, and made sure we felt comfortable throughout the process.

His professionalism and friendly attitude made our shopping experience smooth and enjoyable. It’s rare to find someone so dedicated to customer satisfaction. If you’re looking for quality furniture and top-notch service, we highly recommend visiting Jerome’s and asking for Sam!

Mr A.

5/5

I had called in advance to ask a few questions about a current special being advertised….. I spoke with Ivonne She was super friendly and professional, answered my questions….. I ended up calling back a couple times with more questions and again, spoke with Ivonne.
Her super friendly personality, clarity and genuine desire to find me what I was looking for as opposed to a “salesy experience,” was fantastic..
I scheduled an appointment and my wife and I went to the Moreno Valley Jerome’s.
When we walked in, we were immediately greeted…..based on her friendly demeanor, I said “Ivonne?” She said yes and thanked me very much for coming.. In short, we were matter of fact about wanting to look at base price, mid price and highest price to see what was most comfortable.. she suggested trying them all and then looking at the numbers . This was a fantastic no pressure manner of presentation because we had no monetary bias and no pressure from her..
My wife and I ended up selecting a fantastic midline mattress with an amazing MASSAGE CHAIR included for ZERO DOLLARS.
Ivonne’s sales delivery is personal and knowledgeable, her personality was personable and not agendized…..
Clearly, the business and personnel are there to make money but this experience felt more like she was genuinely trying to make our sleep time fantastic.
Thank you Ivonne and the several other super friendly people who assisted in the purchase process too.
Well done
WH

Yvette G.

5/5

We bought our sectional couch few years back and we loved the experience. The delivery was easy!

We just bought our new mattress last weekend and it was delivered today! Amazing experience and they took our old mattress too!

Lisa R.

5/5

I met by the door immediately,service with a smile for sure. I was shown all my options that I had to choose from, i was shopping for a recliner, salesman was very informative helpful and kind. Made it a quick easy purchase transaction and had my delivery set up all before.I left. I will continue to go back to jerome's.

Bryant R.

5/5

Bryant one of the sales member there was the best. He helped me and my daughter pick out furniture without making us feel obligated or rushed. When you go there ask for Bryan. You won't lose.

dzy H.

2/5

So far I'm not too happy with the service here, there was an issue with an order I placed. I ended up getting one full bed w/ frame and box, another one for a twin bed. And I had to return another bed, that was for a twin XL, that they specifically told me was going to fit in a twin bed, turns out not to be accurate. This happened yesterday, some of the ladies from customer service have been helpful, but when trying to figure out my refund and answering questions not so much. I was told they would call me back yesterday and they didn't, I called back today, to ask about my refund and more questions I want to ask and they said I would get a phone call soon, it's 7pm now, so I'm giving them the benefit of the doubt to call me back. I would just like to add that the delivery guys were very professional and they did the white glove service perfectly.

Sheldon A.

5/5

We were in the store in Moreno Valley. Our salesman was Bryan and he was terrific! No pressure, he let us shop for a period, came over and asked if we needed help! We saw something interesting, he answered all our questions and we bought furniture! The girl handling the financing was great! So we are very happy with your store! Thank you!