GM Electronics / MB AUTO LOUNGE - Concord, California

Caitlynn Casebeer

Would absolutely recommend this place! Came in to get some wiring done on my jeep and they were fast and cost effective. I had to return twice (for errors on my part) and they were quick to assist me!

Everyone was extremely knowledgeable and friendly. I will be bringing my cars here for any future projects 🙂

Lisa Hopfner

I wish I remembered the guys name that helped me but he gave me a business card for the shop not him specifically. Anyway, he was wayyyy cool. Helped me 100%, gave me a decent deal. Going back for an alarm & stereo system.

Willis Murray

Best place in the Bay Area hands down best prices service and supply guaranteed best tint guy in the bay gave me a good price it was real quick fast and very clean they also do tires which you can see in the picture it's a family affair it's a real down to earth quality service tires good pricing quick fast and efficient

Pamala Perkins

This guy is the fairest person around. His business sense and ethic is amazing. We are very pleased with the items we purchased and the overall sound. I would recommend anyone go here.

Carlos Lopez

I recently had all my speakers in my 2018 Honda Civic updated with Sony’s ES speaker line at GM Electronics. The Installation also included a Hifonics amp for the speakers and a Sony XM-1ES amp with two 10 inch Sony ES subs. These guys did a great job with installation and recommend you check them out for any car audio installation.

Kazumizi il Enfiare (Kaz)

Second to none. Great management and staff, professional and accommodating, great selection and excellent quality. Go there and see for yourself. Doesn't matter what kind of vehicle, or how many wheels - hands down The Best of The Best, with Honors! Very reasonable price for the results; these folks know what is up.

A Clements

Edit: I came back in today and the owner kept his word and looked at the camera with me- which was very honest and kind of him. Did not have to actually take the time out his day to do that but he did. Many places don't care enough to actually make things right so mad respect.

These guys are awesome. Super down to earth and REAL people. They are willing to work it out with you- especially if you are reasonable and respectful.

They've always done a good job in the past and I have always been happy with their work. All employees are very kind as well. Will definitely be coming here in the future for future tints and any other jobs that are applicable.

This review would normally have been 5 stars... This place has always been down to earth, unpretentious, fair, and had solid customer service. The owner and the main employee, who has been working there forever, have always treated me very kindly and respectfully. I have had zero problem in the years I have frequented this place prior to yesterday.

However, my experience yesterday changed that. I always get my tint done here... 4 cars to be exact. I always ask for 5% all around - on all of the vehicles I have had tinted there. This time I asked for 5% on everything and then a shade lighter for the front...
Apparently there was a misunderstanding between me and employee- which is fine- things like this happen. I can also admit mistakes but I am positive I never said 35% whatsoever.

Anyways- when I brought up that I had wanted the windows darker in the front- I was met with a defensive attitude and I was pretty much blamed because of what the computer/receipt said ( like no one has ever entered something into a computer wrong...) Also- I never had a printed out receipt- it was automatically sent to my phone so never had it in my hand to examine it well and spot the mistake in order to tell them there was a mistake. Furthermore- I did not even think to open the receipt on my phone because I did not have any reason to at that time....

I was also there for 4.5 hours (which is fine would rather have a quality job than a fast job) so I was tired and when confronted with blame instead of understanding- after sitting there patiently for so long and then having to defend what I believe to be true- did not feel good at all.

The owner told me he would look at camera footage for me and that made me feel better- but he left and never told me the outcome of that. I will say the owner was fair and said I could pay "whatever I felt was fair" (the other employee was not present when he said this) but then he left before my car was done and so then the other other employee ended up charging me $50 which was a apparently a discounted price.
However- I feel I should have been able to chose what I wanted to pay (like the owner said) or at least treated more fairly and been given the benefit of the doubt had this happened. Had I been offered the choice rather than feeling like it was forced- I would have been more than happy to pay something. As that is the kind of person I am- and it is more about the principal than the money at the end of the day.

So I just paid as I did not want to argue anymore and I did not want to someone to suffer or not get paid if I did not pay. I also apologized for the misunderstanding and tried to be as gracious as possible as I try and treat people the way I would like to be treated- and to take care of any responsibility in the situation, but I do not feel this was reciprocated whatsoever.

I left with an extremely bad taste in my mouth. Which is too bad because I have never had any problem prior to this, whatsoever. I would be more than happy to work this out and come to an agreement that feels good to all involved. I hope my continued business is valued enough to make this right.

Kevin Funes

Came here in a hurry. They tinted my window super fast and provided great customer service.!! You can't beat the prices on the window tinting.