AAA Heating & Air Conditioning - Renton, Washington

Angela J.

I've been using AAA for about 5 years and had great and reliable maintenance service until about 1-1.5 years ago. I used to be able to schedule my maintenance appointments with a two hour window, and the technician would should up on time. The last three appointments I've only been able to get an 8 hour window and nobody has shown up on the day of the appointment. I have had to call the office at 4pm and ask when somebody will show up and they tell me my appointment got pushed out due to other calls (yet nobody called me to inform me). I'm not sure if this is because of the merger but the service is becoming worse than Comcast. While the technicians have always been helpful and informative, I will most likely find another company to service my HVAC after my next appointment.

Melanie W.

We were fortunate to have two amazing installers, Isaac and Lydan, who worked on replacing our heat pump and furnace. They were extremely professional, knowledgeable and dedicated to ensuring all our new systems were working as designed. They didn’t miss a beat - even after 12 hours! I highly recommend AAA and Lydan and Issac as installers. The entire crew at AAA has been outstanding - year after year! Sunny our maintenance tech provided a thorough review of our systems, was professional and really Informative as to the possible issues. The quality of the work is exceptional.

Cyndee H.

Great company. Great employees. Great new furnace and thermostat.

Thanks so much to the following employees who helped me go from very old non working non efficient furnace and freezing home to nice new efficient furnace and warm cozy home.
Travis (Technician), Michael (Comfort Advisor/Sales), Lydan and Logan (Installers) and Deb and Daniel (Electricians). This group of individuals made the stressful situation of losing my heating system into an easy to fix condition. They were all professional and very kind. I felt like they treated me as they would a family member. It was also nice to see how well they worked together as a team.

I'd highly recommend them to family and friends!

Dean W.

From the start of our initial service call to the installation AAA was incredibly professional, personable and courteous. Taylor the tech guy was very friendly and knowledgeable and not only explained the issues we were having but showed exactly why and how the issue originated. He made us feel comfortable with an uncomfortable reality, our 20+ year old AC and furnace needed replacing. Next came Jerome who couldn’t have been more professional and friendly. He walked us through the whole process, did an assessment and explained all the different options depending on our price point and needs. We never felt pressured or pushed into any particular direction. Two days after Taylor’s initial visit and Jerome’s assessment we had Binh and his team arrive exactly on time for the install. This couldn’t have went smoother as Binh was highly skilled and had all the supplies and help he needed to complete the job that afternoon, we couldn’t be more pleased. Still shocked by how quickly everything was analyzed, scoped and installed, I can’t recommend AAA highly enough, we are customers for life.

Kay C.

Awesome customer service! The team was kind, informative, and thorough, providing plenty of documentation and photos. They resolved an emergency situation quickly and professionally, ensuring we were taken care of in no time. Jon and Travis were especially polite, attentive, and helpful. Thank you!!

Valerie B.

Great service Love our new furnace!!! Lydan & Bobby were awesome did a great job installing.

Thanks Al & Val

Jim D.

Travis, Justyn, & Kyle (and apprentice) are all top notch techs & installers. Nicole helped us greatly to decide what new furnace to purchase. Installing a new, high-efficiency furnace took only around five hours - an astonishing miracle in my thinking. Throughout the process Kyle kept us informed and asked our opinion on where to locate vent pipes. Our home heats much more evenly and keeps at temperature with no cold spots. Thanks AAA!

Don B.

Carlos Arellano came out and did troubleshooting and repair work on our furnace today. Very professional, IMMEDIATELY found the issue and repaired our furnace. So nice to see such a competent and friendly individual. He also referred us for a meeting with Jonathan Price to get an estimate for a heat pump. Jonathan responded within two hours. Jonathan did measurements, after assessing our current system, and gave an estimates for heat pumps. He was also very friendly, courteous, and gave us detailed information so we could make an informed decision. Thank you both, and AAA for coming so quickly.