DHL - Lebanon, Pennsylvania

Introduction

DHL, a renowned global logistics and courier company, has a significant presence at 3100 State Dr, Lebanon, PA, USA. This facility, located in the heart of Lebanon County, plays a crucial role in the region's supply chain, offering a wide array of services tailored to meet the diverse needs of businesses and individuals alike. This article delves into the details of this DHL location, highlighting its main services, location and accessibility, featured characteristics, practical information, and positive aspects as evident in customer reviews.

Main Services

DHL's 3100 State Dr location is more than just a delivery hub; it's a comprehensive logistics center offering a plethora of services designed to streamline operations and enhance customer experiences. Here's a list of the key services you can expect:

• Shipping and Delivery: DHL specializes in domestic and international shipping, offering time-definite delivery options to suit various needs. Whether you're a business requiring daily pickups or an individual sending a parcel overseas, DHL has a solution for you.
• Warehousing and Distribution: This DHL facility serves as a strategic warehouse for storing, managing, and distributing goods. It offers secure, climate-controlled space, inventory management, and efficient order fulfillment services.
• Customs Brokerage: DHL simplifies international trade by offering customs brokerage services. Their experts handle customs clearance procedures, ensuring your shipments comply with regulations and reducing the risk of delays or penalties.
• Packaging Services: DHL provides packaging solutions to protect your goods during transit. From boxes and tape to specialized packaging materials, their team can help you pack your shipments safely and efficiently.
• Express Envelope Services: For light, document-only shipments, DHL's Express Envelope service offers a cost-effective and speedy solution for time-sensitive materials.

Location and Access

DHL's 3100 State Dr location is strategically situated in the city of Lebanon, Pennsylvania, offering easy access to major transportation networks. Here's a closer look at the location and accessibility:

• Address: 3100 State Dr, Lebanon, PA 17042, United States
• Neighborhood: The facility is located in the industrial park area of Lebanon, providing convenient access to nearby businesses and residential communities.
• Transportation: The location is easily reachable via State Route 72 (Quincy Street) and State Route 422 ( Cornwall Road), with the Lebanon Airport (Lebanon Municipal Airport) situated about 5 miles away for air cargo needs.
• Parking: The site features ample parking space, including a wheelchair-accessible car park, ensuring convenient drop-off and pick-up services for customers.

Featured Characteristics

DHL's 3100 State Dr location stands out for several unique characteristics that set it apart and enhance its operational efficiency. Some of these key features include:

• 24/7 Operations: The facility operates around the clock, providing round-the-clock shipping and delivery services to meet the demands of businesses and individuals needing time-critical shipments.
• Secure Facilities: DHL prioritizes the security of your shipments, with state-of-the-art security systems and trained personnel ensuring safe handling and storage of your goods.
• Sustainable Practices: DHL is committed to sustainable operations, implementing eco-friendly practices such as using electric vehicles for pickups and deliveries, investing in renewable energy sources, and promoting responsible recycling.
• State-of-the-Art Technology: The facility leverages advanced tracking systems, automation, and data analytics to optimize routes, improve efficiency, and provide real-time shipment visibility for customers.

Practical Information

To ensure a seamless experience, here's some practical information about DHL's 3100 State Dr location:

• Website: dhl.com
• Phone Number: While no specific phone number is listed for this location, you can contact DHL's customer service at 1-800-225-5345 for assistance with your shipments.
• Wheelchair Accessibility: The facility is wheelchair-accessible, with designated entrances and parking spaces to accommodate individuals with mobility impairments.
• Business Hours: Although the facility operates 24/7, the customer service counter may have specific hours. It's recommended to contact DHL directly for up-to-date information on counter hours.

Positive Aspects from Reviews

With an average opinion of 2.7/5 from 70 reviews on Google My Business, customers have highlighted several positive aspects of DHL's 3100 State Dr location:

• Quick and Reliable Shipping: Many customers praise DHL's speed and reliability in delivering their packages, both domestically and internationally.
• Knowledgeable Staff: Some customers commend the professionalism and helpfulness of the staff at this location, noting their expertise in handling various shipping needs.
• Convenient Location: The facility's strategic location in Lebanon is appreciated by customers, as it provides easy access for pickups and drop-offs.
• Competitive Pricing: Several customers mention that DHL's pricing is competitive with other shipping providers, offering good value for their services.

While the average rating may suggest room for improvement, it's essential to consider that individual experiences can vary. Many customers have expressed satisfaction with the services provided at DHL's 3100 State Dr location, highlighting the facility's strengths in shipping speed, knowledgeable staff, convenient location, and competitive pricing.

👍 Reviews of DHL

Shawn F.

1/5

This place is horrible!!! It takes an hour just to get and another hour to get out...this by far the worst DHL i have ever been to! Stay away if you can they don't care about your time.

Mo A.

1/5

I got here 30 minutes and i haven’t
Move at all not looking good

V R.

2/5

Can be a bit of a lineup some days. I had to wait for about 30 minutes to get in. No overnight parking on site

Karachay C.

1/5

The worst facility I’ve ever seen. I came to drop the loaded trailer and take another one which belongs to my company. They told me that the trailer is not empty, but it’s. They have the worst system which always broken.

Jersey B.

1/5

Night guard is never logged in and always makes the excuse the system is slow but I can clearly see that he’s entering the wrong password over and over again long story short just dealing with him is a 25 minute delay minimum

safet C.

1/5

Check us out security, 45 minutes in line,12 trucks,not moving at all.
We need to go home people, it's friday.

Khush D.

4/5

Security was polite,Easy drop and hook

Shane P.

3/5

I was drop and hook, and still took awhile. You will spend most of your time at the guard shack. In and out takes a long time.

Hassan D.

1/5

Never see any company you getting lane to get in and lane to get out each lane more then tow hours 😡😡😡😡😡😡

Shawn F.

1/5

This place is horrible!!! It takes an hour just to get and another hour to get out...this by far the worst DHL i have ever been to! Stay away if you can they don't care about your time.

Mo A.

1/5

I got here 30 minutes and i haven’t
Move at all not looking good

Dumitru M.

1/5

0 stars is more appropriate
Bring lunch
Cancel your next loads and enjoy your restart here.

Karachay C.

1/5

The worst facility I’ve ever seen. I came to drop the loaded trailer and take another one which belongs to my company. They told me that the trailer is not empty, but it’s. They have the worst system which always broken.