ProMax Water Heaters & Plumbing - Monroe, Washington

Kendra F.

The best by a wide margin. I've been on a condo board more than a decade in a challenging location built over Lake Washington in 1969. For over 10 years we received bids and rejections from a half dozen plumbers large and small that hesitated to remove cast-iron drain lines embedded in our concrete slab. Some plumbers cherry-picked the easy parts and skipped sections that needed replacement. Others failed to meet building code but charged us anyway as the system continued to degrade. ProMax was the first company to carefully analyze and bid the entire job, and they completed 100% on time and on spec with zero hassles or mistakes.

We have switched all our Kirkland condo plumbing business to ProMax, and I'll be doing the same at a Seattle condo association.

Dewey L.

I can’t say enough how well ProMax Water Heaters & Plumbing operate. Todd was great with the communication of the entire process. He is very responsive and made the process easy. Evan and Owen came by and were professionals from the beginning. They were efficient and thorough. I like how the process of me taking a picture and send it to them rather than have someone schedule a date to come by with an estimate. Their prices were fair for the work that they have to do. I know I have a go to company to work on all my plumbing needs in the future . Definitely recommend giving a call for all your plumbing needs.

Val T.

Evan an Owen were very professional as well as friendly. They Evan made sure carpets and such were well protected. They came in did the job in a timely manner cleaned everything you would never know they were there. Evan explained all about my new water heater and answered all my questions. But what was very impressive is even through they don't normally come this far south they did. Impressive!! Thank you

Brennan S.

I can't recommend ProMax enough. We had a water heater leak on a Saturday that overflowed the bottom pan, creating a decent mess. I called ProMax and spoke with Evan, who assured me that they could come out the same day if needed. After sending a couple of pictures of the water heater, I received an upfront quote before any work was started.

Evan arrived promptly and replaced the water heater in just a few hours, making the whole process smooth and stress-free. He was a pleasure to work with and did an outstanding job. Not only did he complete the work efficiently, but he also cleaned up everything afterward. The service also came with a three-year warranty for any future issues with the water heater.

I highly recommend Evan and his team for any plumbing needs, and we'll definitely be using them for any future issues. Thank you so much!

Carol L.

ProMax installed our new tankless water heater last month. I liked Evan’s work on that project so much I hired him to move all the water lines and plumbing so we could relocate our washer and dryer to a different part of the basement. Another outstanding job! If you’re looking for a high quality install for a reasonable price, ProMax is the way to go.

Dawn B.

What a gem of an experience! Our water heater failed and within minutes I was speaking with Todd at ProMax going through options. They were able to fit us in the very next morning. Owen was the installer and he was professional, knowledgeable and did a fantastic job removing the old system and putting in a new Bradford White heater. Everyone we interacted with was exceptionally professional and a pleasure to work with from start to finish. Definitely recommend!

Steve C.

Excellent experience from start to finish. Clear quote in advance, showed up exactly on time, thorough floor protection, seamless removal and replacement of water heaters. Evan and team were very professional and took great care throughout. As a customer I couldn't be happier and highly recommend Evan and ProMax.

Dave W.

Unlike three other well known plumbing companies in the area, ProMax actually provided me several different options for replacing my hot water system, and walked me through the pros and cons of each. They actually - unlike the others - took care to explain why the most expensive option was probably overkill. We needed a new system that would support our radiant heat flooring as well as domestic hot water, and the team put together a great plan that worked out perfectly. Easy to schedule with. Very neat, organized and professional. Highly recommend.