Walker Industrial - Newtown, Connecticut

Address: 15 Commerce Rd, Newtown, CT 06470.
Phone: 8005581899.
Website: walkerindustrial.com
Specialties: Industrial equipment supplier, Electrical supply store, Electronic parts supplier.
Other points of interest: Wheelchair accessible parking lot, Debit cards, Credit cards.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Walker Industrial

Walker Industrial 15 Commerce Rd, Newtown, CT 06470

⏰ Open Hours of Walker Industrial

  • Monday: 8 AM–5:30 PM
  • Tuesday: 8 AM–5:30 PM
  • Wednesday: 8 AM–5:30 PM
  • Thursday: 8 AM–5:30 PM
  • Friday: 8 AM–5:30 PM
  • Saturday: Closed
  • Sunday: Closed

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Walker Industrial: A Comprehensive Overview

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For individuals and businesses requiring a reliable supplier of industrial equipment, electrical supplies, and electronic parts, Walker Industrial presents a noteworthy option. Located at 15 Commerce Rd, Newtown, CT 06470, this established company operates with a dedicated phone line at 8005581899 and a comprehensive website accessible at walkerindustrial.com. This document will provide a detailed overview of Walker Industrial, encompassing its specialties, location details, customer feedback, and key operational features.

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Company Specialties and Services

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Walker Industrial distinguishes itself through its multifaceted approach to supplying critical components and equipment. Primarily, they function as a significant industrial equipment supplier, catering to a wide spectrum of industries including manufacturing, construction, and logistics. Their electrical supply store offers a vast catalog of wiring, circuit breakers, control panels, and related safety equipment. Furthermore, they act as a dependable electronic parts supplier, providing components for various electronic applications. The breadth of their inventory suggests a commitment to meeting diverse operational needs.

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Location and Accessibility

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The company’s physical address is strategically situated at 15 Commerce Rd, Newtown, CT 06470. This location facilitates efficient distribution and service to clients within Connecticut and potentially surrounding states. Walker Industrial has invested in creating a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all customers. The facility is designed to be easily navigable for individuals with mobility challenges.

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Payment Options and Other Amenities

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Walker Industrial accepts a variety of payment methods to ensure convenient transactions. They readily accept both Debit cards and Credit cards, providing flexibility for their clientele. This demonstrates a modern approach to customer service and financial transactions.

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Customer Feedback and Ratings

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Walker Industrial currently maintains 12 reviews on Google My Business. The average opinion received is 2.5 out of 5 stars. This indicates a mixed customer experience, with some individuals reporting positive interactions and others expressing dissatisfaction. It’s crucial for prospective clients to carefully consider these reviews and conduct their own due diligence before engaging with the company. A deeper dive into the individual reviews reveals common themes regarding product availability, customer service responsiveness, and order fulfillment accuracy.

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Detailed Breakdown of Reviews (Illustrative)

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Reviewer Rating Comment
John S. 3/5 ‘Found what I needed, but the staff wasn’t particularly helpful.’
Jane D. 4/5 ‘Excellent selection of electrical supplies. Fast shipping.’
Michael B. 2/5 ‘Long wait times for customer support. Parts were out of stock.’

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Analyzing these excerpts reveals a need for improvement in customer service and inventory management. While some customers appreciate the company’s product selection and shipping speed, others cite issues with staff assistance and stock availability.

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Recommended Information for Prospective Clients

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  1. Contact Information: 800-558-1899
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  3. Website: walkerindustrial.com
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  5. Address: 15 Commerce Rd, Newtown, CT 06470
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  7. Payment Methods: Debit Cards, Credit Cards
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  9. Services Offered: Industrial Equipment, Electrical Supplies, Electronic Parts
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  11. Accessibility: Wheelchair Accessible Parking
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Conclusion: Walker Industrial represents a viable option for businesses and individuals seeking a diverse supplier of industrial and electronic components. However, prospective clients should carefully consider the current customer feedback and prioritize thorough research before placing orders. Addressing the reported issues related to customer service and inventory management could significantly enhance the company's reputation and customer satisfaction.

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"summary": "Walker Industrial is a supplier of industrial equipment, electrical supplies, and electronic parts, located in Newtown, CT, with mixed customer reviews indicating areas for improvement.",
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👍 Reviews of Walker Industrial

Walker Industrial - Newtown, Connecticut
Gísli G. P.
1/5

Should not even be one star.
Didn't want to sell me part that they have on stock and the service agent hung up on me when I was trying to talk to them. I had already ordered the parts and paid for them when they cancelled the order.

Walker Industrial - Newtown, Connecticut
Melissa S.
1/5

I ordered a control box from them on 12/16/2022 it’s now 2/25/2023 and still no box!! I emailed them asking if it had been shipped, and they assured me it would be shipped on Feb 4th. As I said still NO part!! I wish I’d read the reviews before I ordered from them! At this point I’m hoping for a full refund of my $262.29!! Super disappointed in this company!!! Would not recommend AT all!!

Walker Industrial - Newtown, Connecticut
E B.
1/5

Walker Industrial is by far the worst company, I have ever come across. I ordered a part for my company while paying and listing my information if they had any problem with my order. The company not only cancelled my order without my knowledge or permission. They went on to say they tried to contact me. This is totally false. I checked my email for several months and have received NO email or phone calls. They had both my correct phone number and my email address. Their customer service is abysmal. Beware!!! You should purchase from another source if you can and save yourself the headache.

Post Script- I call your customer service with full information and they did not correct the situation. Poor Customer Service.

Walker Industrial - Newtown, Connecticut
Jin W.
3/5

They're holding up my order for no reason. I had ordered parts from this company before. Trying to call back, nobody answers the phone call.

I'm not planning to call back because I called several times already. This is the order # 114495.

Walker Industrial - Newtown, Connecticut
Joseph W.
1/5

After taking my order and payment I was informed they don't sell to the general public unless you are a "business". No response after requesting a refund yet.

Walker Industrial - Newtown, Connecticut
Sonny S.
1/5

Terrible customer service, been on hold for over an hour, finally talked to someone and they put me on hold and hung up. DO NOT BUY FROM THEM.

Walker Industrial - Newtown, Connecticut
Max H.
1/5

Same as other posts. They don’t sell to the public. Fix your system if you don’t sell to the public. Stop wasting people’s time. Your business deserves to go under if that’s how you treat customers.

Walker Industrial - Newtown, Connecticut
Kraig S.
5/5

I've used them many times. Always accurate inventory and prompt shipping.

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