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U.S. Bank Branch - Marengo, Ohio

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 28 S Main St, Marengo, OH 43334, United States.
Phone: 4192534681.
Website: usbank.com
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 24 reviews on Google My Business.
Average opinion: 3/5.

📌 Location of U.S. Bank Branch

U.S. Bank Branch 28 S Main St, Marengo, OH 43334, United States
☎️4192534681

⏰ Open Hours of U.S. Bank Branch

  • Monday: 9 am–5 pm
  • Tuesday: 9 am–5 pm
  • Wednesday: 9 am–5 pm
  • Thursday: 9 am–5 pm
  • Friday: 9 am–5 pm
  • Saturday: 9 am–1 pm
  • Sunday: Closed

U.S. Bank Branch in Marengo, Ohio

For individuals and businesses seeking reliable banking services in Marengo, Ohio, the U.S. Bank branch located at 28 S Main St is a valuable resource. This branch offers a comprehensive suite of financial products and services, supported by a dedicated team committed to customer satisfaction. It’s strategically positioned to serve the local community and provides convenient access to essential banking needs.

Location and Contact Information

Services Offered

The U.S. Bank branch in Marengo specializes in providing a wide array of banking solutions. These include:

  • Personal Banking: Checking accounts, savings accounts, debit cards, and personalized financial guidance.
  • Business Banking: Services tailored to small and medium-sized businesses, such as business checking accounts, loans, lines of credit, and merchant services.
  • Mortgage Services: Assistance with purchasing a home, including mortgage loan options and pre-approval services.
  • Investment Services: Access to investment products and advice through affiliated partners.
  • Wealth Management: Financial planning and investment management services for individuals with complex financial needs.
  • Digital Banking: Convenient online and mobile banking options, allowing customers to manage their accounts 24/7.

Points of Interest

This U.S. Bank branch prioritizes accessibility and convenience for its customers. Key features include:

  • Drive-Through: A convenient drive-through service for quick transactions.
  • Wheelchair-Accessible Car Park: A designated wheelchair-accessible car park ensuring easy access for all customers.
  • Wheelchair-Accessible Entrance: An wheelchair-accessible entrance promoting inclusivity and accessibility.
  • ATM: An on-site ATM for convenient cash withdrawals.

Customer Reviews and Ratings

The U.S. Bank branch in Marengo has received a 3/5 average rating on Google My Business, based on 24 customer reviews. While the average score indicates room for improvement, many reviewers commend the staff’s helpfulness and the branch’s convenient location. Feedback highlights positive experiences with account management and customer service. Further investigation into specific review details can provide a more nuanced understanding of the customer experience. A more detailed look at the reviews reveals both positive and negative feedback, with some customers praising the staff's knowledge and responsiveness while others mention occasional long wait times. It’s recommended to check the latest Google My Business reviews for the most current feedback.

Overall Assessment

The U.S. Bank branch at 28 S Main St in Marengo, Ohio, presents a viable option for individuals and businesses seeking a local bank. The combination of convenient location, accessible facilities, and a range of financial services makes it a valuable community resource. However, prospective customers should consider the average rating and review feedback to manage expectations and ensure a positive banking experience. The availability of a drive-through and wheelchair accessibility are significant advantages, particularly for customers with mobility concerns. For those requiring advanced financial services, exploring the broader offerings of U.S. Bank through their website is advisable. The strategic location and commitment to accessibility contribute to its position as a key financial institution within the Marengo area.

👍 Reviews of U.S. Bank Branch

U.S. Bank Branch - Marengo, Ohio
Isaiah N.
1/5

They consistently call me looking for someone by the name of Maraget, and even after explaining the situation and trying my best to be nice, they refuse to take me off their do not call list even after telling me that they would 5 times now

They also will call from the most random numbers as I got called by them on 4 different numbers, two of which marked as Spam, in the span of a minute

I have never once used this bank, as i use TFCU

U.S. Bank Branch - Marengo, Ohio
Matthew K.
1/5

First time I have ever used this branch, I should have looked at the reviews first. I've been a US Bank customer for 20 years and I just opened a Chase account today. They reversed a large check that I had deposited because it was made out to my name and my wife's name. Then told me I'd get the check back in a few weeks. I've never had this problem at other branches.

U.S. Bank Branch - Marengo, Ohio
Ben B.
1/5

I deposited an insurance check for a claim. They placed a 10 day hold. Called customer service they informed me branch manager could reach out to back office to get the hold released. Called and spoke with Branch manager and she informed me she could get it released a couple days early. Instead of the 24th she would get it released on the 21st. Called bacon the 21st when it wasn't released, she avoided my call but sent a message via the lady who answered the phone and told me the funds would be released later that day or in the morning on the 22nd. The morning of the 22nd came and yep that is right no funds released. Called branch office and whent to voice mail. Branch did reach out and informed me nothing can be done it is just going to come off when it comes off. Worst bank to deal with period. 5+ year bank relationship will be over on Tuesday when they actually release the funds.

U.S. Bank Branch - Marengo, Ohio
dave S.
1/5

You better hope you don’t have tattoos like me if u bank here . A teller named CINDY treated me like a convict when the atm didn’t release my funds and said contact your financial institution. I stepped in immediately to let them know, and like always there was 7 tellers and 0 customers. She tried a “card issue” statement but the teller beside her was nice and said “but he just used the same card” but not ol’ CINDY. The next man to use the atm said it was out of cash and she gladly helped him and gave him the money it didn’t dispense,and even said “ that’s what we’re here for”,while I stood in the lobby and outside (making sure the snow plows didn’t block me in) trying to contact my financial institution with 8 inches of snow on and freezing cold with our 1 year old in the truck with us. Please if u have any other options avoid this bank. We will now close my fiance’s Account here immediately ! Now my rent will be late, luckily I have enough saved to cover the rest of the bills.Totally disrespectful,unprofessional,and unacceptable!!!!!!But it’s just the reality of what I face daily due to looking a little different in a small town unfortunately!

U.S. Bank Branch - Marengo, Ohio
Bill C.
5/5

I've been a USBank customer for well over 20 years. And this Marengo branch is my favorite. They are always willing to help, and with a smile.

U.S. Bank Branch - Marengo, Ohio
Jeff A.
5/5

I'm a US Bank customer who often uses the Marengo branch because of it"s convenient location between Mt Vernon and Columbus. Recently I had a check deposit problem (no fault of the bank's). Erin Kelty, the branch manager, was on it Day One, cut through the red tape and had the problem solved in a few hours! She, her assistant Cindy, and the rest of her staff are polite, personable, caring and efficient. I heartily recommend this branch to locals and non-locals alike!

U.S. Bank Branch - Marengo, Ohio
Dennis M.
5/5

Friendly people and good service.

U.S. Bank Branch - Marengo, Ohio
Ronald D.
4/5

I bank here often, all the tellers are sweet and professional, . . . Cindy is my favorite. Please keep this branch open.

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