Triangle Self Storage - Triangle, Virginia

Triangle Self Storage: A Comprehensive Guide

Triangle Self Storage is a premier storage facility located at 18310 Richmond Hwy, Triangle, VA 22172, offering a wide range of storage solutions to meet your needs. With a strong focus on customer satisfaction, this facility has earned a 4.5/5 average rating based on 211 reviews on Google My Business.

Specialties include self-storage, automobile, boat, luggage, moving and storage, records storage, RV storage, and more. The facility is equipped with wheelchair accessible entrance, parking lot, and restroom, as well as gender-neutral restroom facilities. Debit cards, NFC mobile payments, and credit cards are accepted for added convenience.

Akbar, the property manager at Triangle Self Storage, is highly regarded for his professionalism, helpful attitude, and exceptional customer service. Customers praise his friendly demeanor and willingness to go above and beyond to assist them. His attention to detail and ability to remember customers' names create a welcoming and personalized experience.

With a variety of unit sizes available, Triangle Self Storage caters to both residential and commercial clients, offering secure and reliable storage solutions. The facility is well-maintained, with clean and well-lit units, ensuring the safety and peace of mind of its customers.

To learn more about Triangle Self Storage's services and availability, visit their website at selfstorageplus.com or contact them directly at 034419613.

👍 Reviews of Triangle Self Storage

Henry A.

5/5

I had an excellent experience with Akbar, the property manager at Triangle Self Storage from start to finish. My wife visited before I did, and she was very impressed with his professionalism and helpful attitude. When came in later, he remembered my wife”s name and knew mine shortly after. He did this consistently, as I kept going back to look at the different sizes of the units. He is friendly, knowledgeable, and truly goes above and beyond to assist customers. If you’re ever looking for a storage facility with top-notch h service, Akbar sets the standard. Highly recommended!

Maquita S.

5/5

Great customer service. Talked to Akbar earlier that morning, came in that afternoon he knew who I was right away. He was very thorough and detailed with his sale. He was very straight with me and my husband, which made it easy to purchase a storage space. 2nd time I used them and always a great experience. Thank you Akbar for you assistance and kindness with getting my family situated. Friendly, nice and clean environment. Michele

Vincent

1/5

Knowing what I know of the current state of storage. I would not recommend using this place. Unlike some other storage companies that will allow you to pay against your balance. This company wants all or nothing. They change the balance owed. They will send a addendum for an amount to be paid then when you come into pay it they ask for more even though you come in before the time the addendum said to come in to pay it. It's like their goal is take you to auction. If I had to the same situation with this establishment at public storage my current storage I use. I would have never had my unit go to auction. They don't even have people working there properly during there work hours. I came into pay twice during the weekend and nobody was there even though they clearly were supposed to be.

Michael W.

1/5

I was at the Triangle site this week and noticed the gate was not working. Interesting that this location is once again raising rates for their storage but cannot seem to fix their gate that might keep people and vehicles from coming on the property. This gate has been broken for weeks according to the manager. The response from the Manager at the location said they were working on fixing the gate with no date given for when it would be repaired.

Ernest M.

1/5

This is the worst storage facility in the area, check it out. Never set up autopay. The told me I must vacate by a certain date because my unit was getting demolished and when I did, they billed me for the entire month. Customer service is nonexistent and they will not respond to you unless they are trying to lure you in.

Gene M.

5/5

Giselle the general manager is awesome. She (as well as Roger the assistant manager)goes above and beyond to assist tenants. I will only us Triangle Self Storage with the amazing customer service they give.. wish I could have gave a 12 star rating!!

Salomon C.

5/5

I have been renting a unit from a larger chain and while they are courteous they keep increasing my rent by $20.00 a year and will not negotiate. I visited Triangle Self Storage and found a comparable unit at a much lower price, and Tiffani was very professional and friendly. The units are clean and I look forward to moving in.
This is an update on my original review and I have now moved out five years later. They have had a few other managers that have been professional and courteous as well. The rates are still reasonable. I no longer need a storage space, but would come back in a heart beat if I need to.
2 years later and I am back once again. The prices are a little higher. But that was to be expected. They are still very professional and courteous. I am glad to know that there are still people out here that still want to earn your business and not take you for granted.

David T.

5/5

Very personal, helpful and knowledgeable about the best use or storage size for my needs. Thank you.