Trek Bicycle Issaquah - Issaquah, Washington

Introduction to Trek Bicycle Issaquah

Trek Bicycle Issaquah stands as a premier bicycle shop and bicycle repair shop located in the charming historic town of Issaquah, Washington. Situated at 121 Front St N, Issaquah, WA 98027, the store offers a comprehensive selection of bicycles and related services catering to riders of all levels, from seasoned mountain bikers to casual commuters. With a strong focus on customer satisfaction and expert advice, Trek Bicycle Issaquah has quickly become a trusted resource for cyclists in the region. The store’s convenient location and commitment to quality make it an ideal destination for anyone seeking a new bike, expert maintenance, or simply a passion for cycling.

Specialties and Product Range

Trek Bicycle Issaquah specializes in a wide array of bicycles designed to meet diverse riding needs. They maintain an extensive inventory encompassing mountain bikes, gravel bikes, road bikes, and city bikes. Customers will find a substantial selection of components, accessories, and apparel, including grips, helmets, and shoes, ensuring they have everything required to fully equip their bikes. Furthermore, the store is a dedicated electric bicycle store, offering a growing range of e-bikes for those seeking an assisted riding experience. This diverse product offering allows Trek Bicycle Issaquah to serve a broad spectrum of cycling interests.

Services Offered

Beyond simply selling bicycles, Trek Bicycle Issaquah provides a comprehensive suite of services designed to keep riders on the road and trails. Their skilled technicians offer professional bicycle repair services, handling everything from routine tune-ups to complex overhauls. The team is equipped to diagnose and resolve a wide range of mechanical issues, ensuring bikes are operating at peak performance. Convenient options such as delivery and in-store pickup are available, streamlining the purchasing process. Customers can also take advantage of in-store shopping and onsite services, benefiting from personalized assistance and expert guidance.

Customer Experience and Atmosphere

The store’s atmosphere is consistently described as friendly and welcoming. Many customers highlight the knowledgeable and patient staff, particularly the store manager, Christina, who is known for her ability to understand customer needs and provide tailored recommendations. The location itself, situated in the heart of olde town Issaquah, adds to the appeal, offering a pleasant browsing experience amidst a vibrant and historic setting. The store’s commitment to creating a positive and helpful environment is a key factor in its strong reputation.

Convenience and Accessibility

Trek Bicycle Issaquah prioritizes accessibility for all customers. The store features a wheelchair accessible entrance and wheelchair accessible parking lot, demonstrating a commitment to inclusivity. Transactions are facilitated through various methods, including credit cards, debit cards, and NFC mobile payments, offering flexibility and convenience. The ‘quick visit’ service is also available for those needing immediate assistance with minor issues. These practical amenities contribute to a seamless and enjoyable customer experience.

Community Engagement and Reviews

Trek Bicycle Issaquah has garnered positive feedback from the local community. The store boasts an impressive 272 reviews on Google My Business, reflecting a high level of customer satisfaction. The average opinion is a remarkable 4.8 out of 5 stars, a testament to the quality of the products, services, and overall experience offered. The store’s dedication to providing exceptional service and fostering a strong cycling community has undoubtedly contributed to this positive reputation.

Contact Information and Website

For more information or to schedule an appointment, please visit their website at trekbikes.com or call them directly at 4253924588. They are located at 121 Front St N, Issaquah, WA 98027, and are eager to assist you with all your cycling needs.

👍 Reviews of Trek Bicycle Issaquah

Aero

5/5

Trek Bicycles Issaquah is a fantastic location. Just bought my first Trek here and the experience was great. The staff are super friendly and knowledgeable. The location is great, good excuse to visit olde town Issaquah. Great selection of mountain, gravel, road and city bikes as well as accessories (grips, helmets, shoes etc.)

Josh C.

5/5

The store manager, Christina, is very kind and patient. She is very knowledgeable and listening to customer's needs. Forgot the service tech name, but he was gentle and nice as well. Thank you! I love my Domane SL7.

S I.

5/5

Joey at Trek in Issaquah was awesome. Knowing next to nothing about fitness bikes we went in to buy to a few local bike shops including Trek. Joey at Trek walked us through the benefits of the different models they carried and was really patient when we went back and forth on an in-stock vs order-in bike. All in all we were so pleased with the experience we came back and bought a second bike! Highly recommend Issaquah Trek, just make sure when you go in you ask for Joey!

Sarah H.

5/5

Hands down the best bike shop we’ve found. Everyone is super knowledgeable, patient, willing to help, and kind. They were very helpful when I was trying to figure out how to alleviate pain spots from cycling. It’s also an all around good time when we go in. Highly recommend!

Joe M.

5/5

I'd just like to shout out Stephanie, Logan, and Sam. I bought a frame their a few months ago and have had a few problems that needed warranty support. While this stunk and I had to have some time off my bike because of it they were amazing in the support they provided. And when there was a longer period of time I'd have to give them the bike for they got me an awesome loaner to keep me rolling in the meantime. Thanks again for all the help hopefully I'll be back soon for positive reasons not warranty reasons. 🤞

John B.

5/5

My wife and I have purchased four bikes from Trek Issaquah. What we like most about this location is the friendly, knowledgeable staff. The products, of course, are excellent, but I tend to place higher import on sincere and empathetic customer service – Trek Issaquah has this in spades. A rare gem, this one!

Emerald T. G.

1/5

Today I brought my bike here to replace rear gear, some reason they didn’t help me. At the beginning they said that they can do it in a week, when I wanted to drop my bike said they can do it in two weeks. I said ok, but this time they said they can’t take and store my bike. I asked to schedule me whenever they are available, and I can come back to repair, but again they said that they cannot do that. I understand they didn’t want to repair my bike. Don’t go this location, especially if you are new in this USA. They are discriminated me, my English is not good, I couldn’t communicate well with them.

Sanjay U.

5/5

Great easy to access location, service & store staff is very friendly and knowledgeable. This is my go to store for most of my biking purchases, services and questions/consultation.