Tobacco and vape - New Market, Virginia

lisa C.

When you walk in you will notice the cleanliness of the store. Sales associate was very professional. I was very impressed the weather snow and ice outside the floor did Not have water on it. The porch was very clean no safety issues for the seniors that come into the store. I will start going to this store. I worked in customer service for about 20 years I know how my store was and looked. I have a eye for safety and the attitude. Keep up the good work. Thanks

Uriah S.

Great place to shop. Good deals and great service. Attentive service and always great at answering questions. I highly recommend this shop for all your smoking and vaping needs. Take advantage of there rewards program for extra discounts. The wonderful service from Toy and Chaz is why I keep coming back. Keep up the awesome work guys , I'll see you again soon. 😁😁😁

Sheena R.

The absolute best tobacco store around hands down. Staff is the friendliest and go above and beyond to provide the best customer service to everyone. Always has the products I'm looking for and always for the best prices. The only tobacco store I go to now. There the best 👌

Angelus S.

I want to thank you to the woman who helped me. She answered my question beautiful and with highly respectfully. Thank again Hun. Every time I come in when she working. I'm already happy when I come in. Happy New girl

Casey B. (.

I appreciate everything my young lady does for me.. gives me the best vapes tells me the best flavors… definitely deserves a raise for the work she does for the company and community

User N. R.

My customer service expectations weren't very high going in. This is a smoke shop, after all.
That being said, I never expected my entire day to be ruined by a clerk with an attitude we'll call "Karen."
When we first walked in, the elderly Karen was headed toward the door with an unlit cigarette. We must have interrupted her smoke break. Big mistake! She headed back to her post next to the register, hunched herself over the counter, and gave us an unsetting and ominous stare. I walked over to make small talk and inquire about
the location of a product when suddenly she blurted out, "It's right there, can't you see?" then mumbled something to herself. I was in such a state of disbelief that I didn't bother to mention that NO, I CANNOT SEE WELL AT ALL! I suffer from macular degeneration and retina issues, thank you.
Karen was cold, completely off-putting, and very rude.
My boyfriend and I felt so unwelcome that we decided to go somewhere else. As we were walking out, I heard "finally, its about &$*@ing time".
The lack of professionalism displayed by this employee, regardless of how insignificant her role, is proof positive that she has little to no respect for the customer OR for the business that employs her.
Thank you for your time.

D. Shifflet

Sean B.

Best smoke shop in all of the Shenandoah Valley. Came in clutch on my needs and plenty of product to choose from. Awesome staff, get your smoking things from these guys, a must stop while in New Market.

Cecee H.

Toy and Chaz are the best. They help you, answer questions, sometimes give you a darn good deal. I love coming here. They take care of all my vape needs and are great people to do a transaction with. The store is clean, well organized, and smells terrific when you walk in. Very highly recommend!