Timeless Living - Tysons, Virginia

David D.

My wife and I have been to at least 10 furniture stores over the past two months looking for a new reclining couch for our small townhouse television room. We finally found a great one in our price range at Timeless Living in Tyson's Center. Jackie helped us out and was a pleasure to work with. She wasn't pushy at all just full of fun and information that made the decision easy. Thanks Jackie!

Rick H.

The ambiance here is always inviting; no pressure from sales agents whatsoever. This is my go-to place for LDK purchases - always a large inventory and great variety of high-end merchandise. Their staff, and Jackie most notably, is not only friendly but also highly skilled and very helpful. Most important to me, their pricing is reasonable and transparent - definitely a great value for my money.

M B.

I worked with Jackie to purchase our couch a couple weeks ago. She was the absolute best to work with! We wanted to order a couch they had in a different leather material and she helped us find the location where we could go see it in person. She then worked with us on the price and got our order placed professionally and for a really good price!! The couch came within the specific time frame they told us and the delivery service was 12/10. Will definitely be purchasing more items for our home from TL and Jackie! We love our new couch!!

Sacheen D.

Our experience with Jackie was amazing. She was able to get us a sofa right away, with speedy delivery. The quality is outstanding and we will definitely shop with Jackie at Timeless Living again!

Lawrence W.

We had a great experience in the Tysons Corner location. The staff was friendly, patient and knowledgeable. We worked with Jackie, she was a ton of fun and projected positive energy and a great vibe.

We also worked with Damon, he was also very knowledgeable and gave us a great deal on some beautiful bedding!

If you’re in the market for quality home furniture at great prices, visit Time Living at Tyson Corner mall. Ask for Jackie or Damon!

Keith M.

DO NOT SHOP THIS PLACE!!

THERE SHOULD DEFINITELY BE A WAY TO LEAVE ZERO OR NEGATIVE STARS!! I cannot express strongly enough how bad this place and all its employees are at customer service. I placed this order on January 1st 2025. I drove over an hour and a half to get to this place as this was the closest Hydeline dealer to me. It started badly as when I called and asked if they had the item I was looking for in stock I was told “Yes we do”….They did not! The older salesperson I dealt with said he had something “comparable” Again….NOT ideal as I’m spending over 2K on a couch I’ve not seen or sat on. I was told to get the color I wanted required a special order. I agreed despite being told it was going to take up to 14 weeks. Again I agreed. Then although I advised him it was free delivery per Hydeline’s website he tried to charge me over $100 for delivery. I guess he was hoping I’d not notice he slipped this in. I DID! I told him it was supposed to be free. He said it was a mistake and he forgot. So it was ordered. THREE full months went by with ZERO calls or emails to advise of the status of the sofa. I called Timeless Living and spoke to Mary I told her I had heard nothing regarding my sofa. She told me she would look into it and call me back. SHE DID NOT. I called a few days later and got Mary again. She now claims still waiting to find out status. She claims she was going to call back. SHE DID NOT. I called the following week got a man claiming to be the owner. Omar. Apparently he is the owner per BBB. But more on that later. I told Omar I was more then a bit irked at the run around from Mary and that I am out over $2100 and no sofa. He apologizes for Mary’s ineptitude and says he’s going to look into this tomorrow and call me back. SPOILER ALERT….NO CALL BACK! I called Timeless Living back a few days later and get Jackie I ask for Omar. She claims he’s not in but will be in by 5:30-6pm. I called Timeless back at 5:55pm and get Mary who then proceeds to tell me Omar has left for the day and she will take a message. I tell her that’s very strange as I called earlier and was told we wasn’t due in until 5:30-6pm and it’s now 5:55 and she’s claiming he’s already left for the day? That’s the shortest work day ever! Clearly he and his associates are just lying and trying to cover their asses. At this point I’m done dealing with Omar and the entire staff at Timeless Living. I call Hydeline and speak to a Viviana and ask her the status. She has no clue she tells me she has to call the store and will call me back. I have no more time to sit around and take time from my work so I call back after an hour. She advised me that they were never paid by Timeless Living for the item so my “special order” was never built! And to add insult to injury IF I wanted to deal with them and get another I cannot as thanks to the current tariffs Hydeline claims they are not taking any special orders. So after 14 months I’m out $2100 and no sofa. I call back to Timeless Living and get Mary AGAIN and I advise her I’m filing a dispute with my bank and speaking to their fraud department to get my money back and I plan to contact the BBB and write this review. When looking at the BBB report on Timeless Living they get a solid F! I’ve attached screenshots so hopefully no one else falls for their scam. The owners name Omar Alwan is clearly on there and that’s who I had the displeasure of dealing with so PLEASE for your own good avoid these guys AND Hydeline as neither have done anything but point the finger at each other. Do yourself a favor and read the reviews particularly the more recent reviews. They all mention the usual suspects and how poor the delivery drivers are and how many have not received their items after several months IF AT ALL!

Enzo S.

Jackie is incredible. Helped me with a great selection, incredible energy, and even helped me walk items to my car. Really great experience, incredible store, would recommend to anyone!

Roshelle

I did not purchase anything; however, the customer service Jackie provided was top notch. I look forward to returning. The store has some really nice pieces.