Swagelok Alaska - Anchorage, Alaska

Swagelok Alaska, located at Address: 341 E 56th Ave, Anchorage, AK 99518, United States, is a well-known industrial equipment supplier that offers a range of products and services to meet the needs of various industries. With tel: 9075635630, individuals can easily contact the company to inquire about their offerings.

One of the key features of Swagelok Alaska is its extensive selection of industrial equipment. The company specializes in providing high-quality products and services, including consulting and industrial engineering, to help businesses optimize their operations and improve their bottom line. Additionally, Swagelok Alaska is a trusted supplier of pipes and related products, making it an ideal partner for companies in the oil and gas, manufacturing, and construction industries.

Another notable aspect of Swagelok Alaska is its commitment to accessibility. The company's facilities are wheelchair-accessible, making it easy for individuals with mobility challenges to visit and do business with the company. Furthermore, Swagelok Alaska accepts a variety of payment methods, including debit and credit cards, making it convenient for customers to make purchases.

According to opinions: This company has 2 reviews on Google My Business, Swagelok Alaska has received mixed reviews from its customers. While some have praised the company for its high-quality products and excellent customer service, others have criticized it for issues such as long lead times and high prices. However, with an average opinion: 2.5/5, there is still room for improvement for Swagelok Alaska to enhance its reputation and satisfy its customers' needs.

Overall, Swagelok Alaska is a reliable and trustworthy supplier of industrial equipment, pipes, and related products. With its convenient location, wheelchair-accessible facilities, and variety of payment options, the company is well-positioned to meet the needs of businesses in a range of industries. For those looking for a reliable partner in the industrial equipment space, Swagelok Alaska is an excellent choice.

If you're interested in learning more about Swagelok Alaska and its offerings, be sure to visit the company's website at Website: alaska.swagelok.com. Here, you can browse the company's product catalog, request a quote, and get in touch with the Swagelok Alaska team to learn more about how they can help your business succeed. Don't hesitate to reach out and see what Swagelok Alaska can do for you

Reviews of Swagelok Alaska

Jason Pfeifer

1/5

This shop is a joke! an embarrassment to the swagelok brand. I called on Friday at 1pm asking for four very specific 1/2 inch steel braided outside, flexible hose with female compression fittings on the ends. they tell me they don't have exactly what I needed for lengths, but that they can find something in stock so I can get back running today ..... this sounds great..... however, when they say they will send a quote to my email and I can pick up today, they dropped the ball. I call back at 4:30pm because I still haven't heard from them. only to find out that their offices are closed at 4pm and they still can't figure out pricing on these 4 hoses they already had in stock...... finally at 5pm they call with a price, $864 seems outrageous, but I need the hoses so I say ok. They ask for my card number which I give to them and they say that I can send someone right over to pick up the parts. Done deal you would think, but no! I send an employee across town to pick up the parts because I am already out of town working on other projects (outside of cell coverage) When my employee shows up they discover they didn't get all of the information they needed for running a credit card. so they try calling me, out of cell range, so I can't be reached. they won't release the hoses because of something they screwed up. so I finally get back to service and find out that this happened. I contact the sales rep who assures me that everything will be available at 7am sharp Monday.... I show up Monday and they still weren't ready. finally by 7:30 am they come out with a receipt saying these were custom order hoses and no return..... for something they had in stock? i question this, and then look at the hoses to find they aren't even what I was told I was getting!!! I am fuming by this time tell the guy he F#@&× up and are a joke of a company for treating customers this way. i am not normally one to use profanity in the business environment, but it seemed appropriate. the boy then says i am rude, I then get the door shut in my face by the manager who walks up from behind and says I have to leave because I used foul language. order your parts somewhere else if you want good customer care.

Paul Harren

4/5

Personal and friendly service for even the small item I needed to size and pickup on location.
Follow-up over email however, happened later than promised and took a little prodding, so there's room for improvement.