Soundview Service Center North - Old Greenwich, Connecticut

Address: 35 Arcadia Rd, Old Greenwich, CT 06870, United States.
Phone: 2036372033.
Website: soundviewservicenorth.com
Specialties: Auto repair shop, Gas station.
Other points of interest: Identifies as Black-owned, Identifies as veteran-owned, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Oil change, Gender-neutral toilets, Mechanic, Toilet, LGBTQ+ friendly, Appointment required, Appointments recommended, Credit cards, Debit cards, Credit cards.
Opinions: This company has 352 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Soundview Service Center North

Soundview Service Center North 35 Arcadia Rd, Old Greenwich, CT 06870, United States

☎️2036372033

⏰ Open Hours of Soundview Service Center North

Monday: 7 am–6 pm
Tuesday: 7 am–6 pm
Wednesday: 7 am–6 pm
Thursday: 7 am–6 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

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Soundview Service Center North

Soundview Service Center North is a highly-rated auto repair shop and gas station located at 35 Arcadia Rd, Old Greenwich, CT 06870, United States. With a phone number of 2036372033 and a website at soundviewservicenorth.com, this establishment has gained a strong reputation for providing excellent services to its customers.

Specialties and Services

Auto repair shop
Gas station

In addition to their primary offerings, Soundview Service Center North also provides several other points of interest, such as language assistance, wheelchair-accessible facilities, oil changes, and gender-neutral toilets. The establishment identifies as both Black-owned and veteran-owned, showcasing their commitment to diversity and community values.

Additional Information

LGBTQ+ friendly
Appointment required
Appointments recommended
Accepted payment methods: Credit cards, Debit cards, Credit cards

To ensure the best possible experience, it is recommended to make an appointment prior to visiting Soundview Service Center North. This allows the staff to better accommodate your needs and provide prompt service.

Customer Opinions and Feedback

This company has received 352 reviews on Google My Business, with an impressive average rating of 4.9/5. Customers have praised the establishment for its exceptional service, knowledgeable staff, and wide range of services offered. Many have also highlighted the convenience of the location and the welcoming atmosphere.

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👍 Reviews of Soundview Service Center North

Soundview Service Center North - Old Greenwich, Connecticut

Prem S.

1/5

Don't know about the other reviews. But my car was left in a shoddy state and very unprofessional approach to work. The original problem was the oil went dry and engine wouldn't start. They were supposed to refill oil and diagnose if the car was salvageable. Ultimately, the insurance company got the car towed to be taken to their salvage yard so they could inspect it there. No work was done on salvage yard except insurance adjuster looked under car to confirm oil plug missing and for and signs of physical damage. No damage so after insurance inspection it was brought back to my house.

***No work was done on salvage yard except insurance adjuster looked under car to confirm oil plug missing and for and signs of physical damage. ***

Here's what Sound Service worked on:
** Determined oil plug had fallen out. Put in new plug filled oil.
** Determine battery was dead. Tried to recharge old battery.
** Put in new battery and pulled out starter motor to check if it was bad. Starter motor is good.
** Deemed car engine fried -- OK agree.
** BUT did not put any parts back! Huh? Screws and parts just left as is in car hood and trunk.

Here's how the car was left: SEE PICTURES ATTACHED: INVOICE ALSO ATTACHED.
** Starter motor was still out and wires left loose. Starter motor was found in trunk.
** The belt driving the radiator/water pump was removed but not put back.
** Engine cover and air intake manifold (see pics) removed but not put back -- screws lying loose under the hood.
** Promptly removed their battery but left old battery disconnected.
** Removed decorative ring around gear shift -- probably to access gear box -- Ring is missing.
** Used black latex glove left hanging under hood on starter motor and used paper towel under hood.
** Driver's side door dirty with hand-dirt.
** Included $75 for trying to recharge battery. Half price of a new battery.

A professional business makes efforts to return a car to its original state -- ESPECIALLY IF LABOR CHARGES WERE CHARGED for doing the disassembly. It does not matter what is going to be done to the car afterwards. So I should only pay 50% labor charge then A whole lot of nickel and diming went on. Even claimed that some of what they did was "complementary", when their job required the work to diagnose the car and labor charges were charged to me. They could have offered to come over and put the parts back. Just gave up with them.

It always is like pulling teeth with car mechanics.

Robert C.

5/5

On short notice,as a new customer,Soundview squeezed me in even though they were extremely busy,to take care of a sudden problem with my car. Not only did they squeeze me in,they diagnosed the problem and took care of it,very reasonably! Very professional and knowledgeable,they now have a regular customer! Pete and his crew are great! Highly recommend!

Alexander

5/5

Thorough inspection of all front end parts when we heard a hard crashing going through potholes and bumps. They had the car for two days while diagnosing loose tierods and all bushings, found the noise to be brake caliper bracket bolts have backed out. Only changed 1.5 hours of labor. Great people and even better mechanics. Will be bringing any and all of my cars here before any big road trips. Don't cheap out on car repairs or you'll pay twice.

JoEllen

5/5

Joe and his team at Soundview Service Center are fantastic!! I had everything explained to me both before and after my service. Everyone was super kind. They are definitely my new go to for my car service.

Ron M.

5/5

I have been using Soundview service center for going on 10 years now, and Soundview service center in Mamaroneck for over 30 years, and the parente family are pretty much the only honest mechanics I've been able to find. They're not necessarily cheap, they don't cut corners, they look out for you and try to prevent problems in your vehicle with proper maintenance and services. Highly recommend!

KAYO W.

4/5

The service was good, and the people were friendly I recommend them for your one stop does it all service center for all your automotive needs.

K B.

5/5

Excellent, friendly service. Always a pleasure seeing you all and having my car kept in such tip-top shape so that even the Emissions Control officer asked me if I'd sell my car to him! No! I will keep coming back. Thank you for everything you do and have done for us these past many years! Outstanding work!

Grace D.

5/5

Soundview Service is a great place to bring your car. They are honest people who do a good job. I never feel that they are upselling me to have more work done on my car than is necessary.