Safeway Pharmacy - Milton, Washington

Safeway Pharmacy: A Comprehensive Overview

Safeway Pharmacy, located at 900 Meridian Ave E Suite 12, Milton, WA 98354, represents a valuable healthcare resource within the community. Contacting them is simple via Phone: 2539520390, or by visiting their website at Website: local.pharmacy.safeway.com. This establishment operates as a multifaceted service provider, specializing in Pharmacy, Drug store, and Vitamin & supplements store services. It’s designed to cater to a broad spectrum of healthcare needs, offering convenience and personalized attention to its clientele.

Location and Accessibility

The pharmacy’s physical address, 900 Meridian Ave E Suite 12, places it within the city of Milton, Washington. This location is strategically positioned to serve residents of the surrounding area. Notably, the facility is designed with accessibility in mind, featuring a Wheelchair-accessible car park and a Wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access the services offered. Furthermore, the store provides Same-day delivery options, enhancing convenience for customers who require medications promptly.

Services Offered

Safeway Pharmacy provides a comprehensive range of services beyond traditional prescription fulfillment. These services include:

• In-store pick-up: Customers can conveniently collect their prescriptions directly from the pharmacy.
• In-store shopping: The pharmacy stocks a selection of Vitamin & supplements, allowing customers to purchase these items alongside their prescriptions.
• Delivery: As previously mentioned, same-day delivery is available, streamlining medication access for patients.
• On-site services: The pharmacy offers various on-site services to support patient health, though the specifics may require direct inquiry.

Payment options are diverse, accepting Cheques, Debit cards, and Credit cards, providing flexibility for customers. Appointments are typically required for specific services, highlighting the personalized attention offered by the team.

Operational Details and Customer Experience

The pharmacy’s operations are focused on efficiency and customer care. While there may be occasional challenges related to organization and staffing levels (as suggested by some customer feedback), the staff is consistently noted for their pleasant demeanor and willingness to assist. The pharmacists are highly qualified professionals, dedicated to providing accurate medication counseling and ensuring patient safety. The store actively promotes a welcoming environment, indicated by its LGBTQ+ friendly policy. The pharmacy also supports a Quick visit option for urgent needs.

Customer Feedback and Reputation

Safeway Pharmacy currently holds 71 reviews on Google My Business, providing a valuable insight into the customer experience. The Average opinion is 2.5/5, suggesting areas for potential improvement while also recognizing positive aspects of the service. Many customers express appreciation for the staff’s helpfulness and dedication to patient care. A recurring theme in the reviews is the positive interaction with the pharmacists, who are described as knowledgeable and approachable. Despite some observations regarding organizational challenges, the overall sentiment indicates a desire for continued support and a commitment to providing quality pharmaceutical services. The store’s consistent efforts to go the ‘extra mile’ are frequently cited as a key factor in customer satisfaction.

Key Features Summarized

In conclusion, Safeway Pharmacy offers a convenient and accessible healthcare solution for the residents of Milton, Washington. While there are areas for continued operational refinement, the pharmacy’s commitment to customer service, knowledgeable staff, and diverse service offerings positions it as a valuable asset to the community.

👍 Reviews of Safeway Pharmacy

Karisa O.

5/5

I love this store!!!! I don't know how y'alls rating is so low but I love this store and so do all of my children. The staff is ALWAYS pleasant and eager to help! I bet that before theft became an every day thing they were even more pleasant.

Brenda A.

5/5

The pharmacists here are very good at what they do..sure the are a bit unorganized as to what’s ready and when, but they are busy they just need a better system and more help! But these people work hard and treat their customers with respect and always go the extra mile! Thank you for taking care of me

L &. B. L.

1/5

I have been member with Safeway since 2010 and this Safeway pharmacy brand is rude and a nightmare. Their staffs didn’t care and have a very bad attitude to customers who need help.
I went to drop off my son prescription and a day later I still haven’t heard anything from them. I called and the lady who picked up the phone was like in a very demanding tone. I asked her about my prescription and she told me they don’t have it on file to refill. I questioned her that how come you guys don’t even call and let me know so I can contact the doctor to figure out what’s going on. If you don’t let me than how do I know to contact the doctor office. She said they don’t call customers. I said that wasn’t true. Other Pharmacy brand also calls customers when things come up. She just like “ that’s my problem not her.” Okay, if you takes the job where people comes to you for help and that’s how you treat customers. She should quit and go somewhere else. This was my second time having problems with this pharmacy brand. The other time they wasn’t have enough pill for my prescription and again no phone call until 3 days later I have to call in to find out what was going on. I called the brand manager and that was it for me. I transferred my prescription to RideAid which have a lot of care to their patients. If you ever wondered about moving your prescription to this brand. Please don’t.

Lisa K.

2/5

The Pharmacist at this location is always rude!! His Customer services skills are nonexistent every time I’ve had interaction with him he’s been rude!!

Jacque W.

5/5

For nearly 5 years, this pharmacy has met my needs for immunizations and prescribed medications. Busy as they are, my meds have always been correct, and, if unable to be processed right away, the time frame has been communicated and met. Especially do I appreciate the warm, courteous manner of the reception staff, including the smiles and friendly, kindness shown me. Im certainly grateful for each one as my meds make all the difference in my life!

Laura A.

1/5

I have had Safeway for years and loved them but this branch is terrible. Some of the staff have been rude, they don't get things ready timely, they tell you they have a prescription then you go there and they can't find. It's been very disappointing. Was there when one staff member was so rude to a co-worker that after the fact I apologized to him for her behavior.
I know that Safeway has a good system as I have experienced it before but this branch needs coaching and corrections.

Abdul A.

1/5

One of the worst pharmacy and customer service I have ever had in my entire life. I went their to pick up my son’s prescription, first of all the said I had to wait about 30 mins to get fill my prescription. I came back after an hour and the lady telling me that they are out of that prescription. It was so urgent to give medicine to my son but they are just playing around and wasting time in this sensitive situation. I prefer to drive 1 hour to get my prescription but will hate to come back into this worst place ever.

Glen P.

1/5

I've been with this Pharmacy at this safeway since it opened. Unfortunately the customer service has completely gone to hell. They don't care, or want to talk about the problems you have in getting your prescriptions. They are extremely argumentative. This has been the worst experience I've ever had with any pharmacy. They don't let you know when your prescriptions are ready. Sometimes you have to make several trips to get one prescription. This pharmacy is a disgrace to pharmaceutical customer service everywhere. One star is giving them way to much credit.