Riteway Auto Sales - Munford, Alabama

Lyric Sanders

If you need a car go talk to Katie and explain your situation and she will put you in a reliable car. Any time I’m in a bind I can count on Riteway to work with me. I’m a single parent of 3 and Katie was always understanding of my hardship and gave me time to pay. They don’t repossess your vehicle as long as you are paying them something. I have had 3 cars from them and all of them got me from point A to B. I appreciate them for giving me a chance because I don’t have the best credit and I’m considered low income. This review is just me thanking them so much. Katie deserves a raise because she has been there for years since about 2018 when I brought my first car from them and has always helped me. Any used cars you buy is bound to have a couple of problems but if you need RELIABLE transportation this is the place to go.

This Is Brotherhood

Expensive parts and they think they're mostly too good to negotiate.
As far as my experience, I found a fender worth 75 dollars advertised through car parts app. I called and the doors were 300 plus a piece and they said the fender being 75 dollars was an error, and only an error, and that they would honor it if I came.
For multiple days into the weekend they said they would send pictures of the whole driver side for parts we wanted to drive the long distance for. Every sales person promised they would send pictures and never did, until the very last second before we left. A person named Mitchell managed to get something for us. One picture by somebody at the parts yard sending an absolutely terrible picture of driver side that barely shows anything to decipher from. And I could see that they only got a small part of the fender in view, and I could tell it didn't line up with the body properly!
This means that the Chip employee or whoever else who said that the 75 dollar part advertisement was an error, was lying. It obviously would have some damage and that was the reason it was priced at 75.
They also tried to charge my friend 400 bucks for an intake on an explorer and after proclaiming them a ripoff, he got the intake somewhere else for 60 bucks. Riteway "assumed" it rare when they thought it was the rare drive train when it wasn't.
They aren't straightforward, my friend and I were going to come for 700 dollars on a vehicle's parts and they were too good or simply hiding something, and did not give us just the least bit of pictures for confidence. They were probably hoping we would just drive all that way, and since we were there already, getting what little parts were ok.
This review is entirely their fault. Well over 90 percent of our reviews to other businesses are positive.
Even though 700 dollars was hefty for the 2 doors and bad fender compared to other salvage yards, chip I believe got snooty when I offered 600 in the heart of negotiating and he said "you're lucky it's 700" and swept me onto hold for another person. (This alone did not cause the bad review as I kept in touch with them for pictures for 3 or 4 more days)

Requesting videos for days, pictures for days, this is what I was sent the very day I was supposed to come and would not get me any more. This shows nothing to be seen on a picture and only shows part of the fender which obviously looks out of line!

Christane Wadley

I was in need of a car and since mom got her car from Riteway. Shon was my car salesman and took care of me and showed me outstanding customer service. This guy is top notch, very professional and has helped me i find a car I want

Fiona Green

I bought my Highlander from Bruce. He is awesome! He was more than willing to help me find what was just right for me and for the right price as well. The whole team was awesome! Everyone I came in contact with was so nice and helpful. Couldn't have asked for a better experience. Thanks Rite Way

Marissa Swanigan

They only want people to leave reviews by taking money off the payment I spent $5,000 down on a piece of $hit 2013 Camry that has been wrecked and didn’t tell me. it has been nothing but problems and they knew I had 2 small children! Haven’t offered to put me in something different the car isn’t even worth $10,000 more like $5,000

Kaila Hortman

I was in need of a car and came here to Riteway. Bruce was my car salesman and took care of me and showed me outstanding customer service. This guy is top notch, very professional and has helped me in situations more times with my car then he should have when dealing with repairs. Not only did he help me buy a car but he has helped me maintain that car. Best customer service in the game. It would be an easy 5 star with Bruce there but without him they get a one star.

cancer women

Place is a strength up rip off. I try to buy a car from them but it over price. 9000 dollars thats was worth 2000 dollars. Try to sale my car everything else is good but the transmission. The wired guy was on the phone was trying to buy it for 400 dollars. When he was gone sale the motor its self for 800 or more. ....not to mention the other parts. Dont go to this place take your money elsewhere straight rip-off!!!

Alana Henderson

Negative stars!!! I have bought two cars here and I sent my son in to buy from them and was told by the sales staff that they don't need our business!!! They will tell you anything and then when you hold them to it they say the vehicle was sold as is.....I was also verbally attacked by sales staff to the point where the man was shaking.... BAD BUSINESS RITEWAY!!!!