Rich & Ray's Automotive, LLC - Clinton, Connecticut

BJJ D.

I cannot say enough good things about this incredible auto shop. While driving across the country, our van broke down on the highway, and we were lucky enough to pull off at the exit to Clinton, CT. We called the shop, and they took us in immediately the same day—no questions asked. The team quickly diagnosed the issue and had it fixed in just an hour. Not only did they handle everything with expertise and professionalism, but the pricing was also incredibly fair, which was a huge relief after the stress of being stranded. This shop was a true life-saver, getting us back on the road in no time and turning what could have been a major setback into a seamless, stress-free experience. If you're ever in the area, consider yourself lucky if you need their help—they are top-notch!

Marissa S.

I decided to reach out to Owen and Eric regarding a recently installed-yet-leaky transmission seal that was done by a previous local shop. Frustrated and tired of dealing with what felt like a never ending ordeal, Owen and Eric not only corrected the sealing issue, but also noticed that the previous shop had overfilled the transmission, and thus, filled it back with the proper amount of gear oil.

They also turned the job around in one day- as someone who usually DIYs everything, I knew this job would be a nightmare at home and didn't want to risk being without my car for several days. Overall, the service was perfectly executed, timely, well priced, and with excellent customer service. Every single box was checked!

For my next oil change, I went under the car and inspected the seal, sure enough, it is drier there than it ever was, even from the factory! (These seals were a poor design to start and had a service bulletin on them)

Thank you immensely to Owen and Eric for treating me and my car fairly.

Maureen P.

Owen and Eric are absolute professionals and experts in their field. Further, they are completely honest and charge a fair price. All businesses should take a page from their book. What a pleasure to do business with them. I will not be taking my cars anwhere else. They get my highest recommendation.

Gabriel F.

Very great work for a price you can't beat. I've had work done on my mustang a few times and they got it fixed very quick and not expensive at all. My car was in a different shop for month and couldn't figure out how to fix it and I took it here and it was fixed in one hour for $75. Great quality. Great prices. Great time

Chris H.

The absolute best! Will not take my cars anywhere else. Owen and Eric are very detailed and fair. Highly recommended!

Elizabeth M.

I almost hate to write this review, because they will get busy and I may not be able to be seen the next day. At 50, this is the one place for car service, that I completely trust. They are COMPLETELY trust worthy. They are honest, fair and do great work. I have never trusted a auto repair shop, until now. I HIGHLY recommend this shop!!!!!!

Anonymous P.

Rich and Rays is a wonderful business. Well educated mechanics who are thorough trust worthy and honest. Prompt service with a awesome price! Why take your car to a big name mechanic place with teenagers who rush through and your car breaks again weeks later? Take it to Rich and Rays and support a fabulous small business that has been part of Clinton for many years! And you get to talk with the sweetest secretary in the world Emily! 😉

Liz

Great experience a pleasure to do business with.The B Service was done as well as the burnt out headlight and tires.No drama.Mercedes couldn't quarantee looking at it, let alone repairing? lt was a substantial savings and more convenient to go local.l'm very happy with their work.