1/5
I ordered four pieces for two different cars from Replica Plastics. Before attempting installation, I noticed one of the bumper fillers for the Caprice was misshapen to the point of being unusable. When calling about this this I was told that I could send it back if I wanted but that 'other people made them work '. I also ordered two fender extensions for my Oldsmobile 98, which at least appeared to be correct. Before attempting to install these, of course I had to spend time and money painting them. When I attempted to install them, it quickly became evident that would not fit on the car. I spent most of one day trying to modify one of the pieces, which was not easy since they're fiberglass. After still not being able to get the piece to fit, I decided to send them back. I emailed the company detailing my problem, and my extreme dissatisfaction with the product, and asking for a full refund. I received no response to this email. I also included a note to the same effect with the materials I was returning, which according to USPS tracking they received Monday October 21. As of this review (November 7) I have not had any refund or communication from the company. I have also filed a complaint with the Better Business Bureau, but have made no headway there, either.
UPDATE: after contacting the Alabama AG’s office, I was contacted by a company representative and was issued a full refund.