Paramount Sleep Company - Norfolk, Virginia

Mercer S.

Not only are their prices fair, the beds are so comfortable! There is a wide selection that Raven toured us through. Additionally, Rick Fleck generously showed us around the warehouse and we were astonished by the well-run operation. The employees were joyful and catered to our every need. Highly recommend!

Karen R.

We purchased the mattress and adustible platform (model number 2540-1050) from Weekends Only in 2019. (It has a delivery date of 06/11/2019 on the label.) It was good for the first couple of years. However, the last few years has been a steady decline. We wake up multiple times a night in pain from the pressure on our joints. Our warranty is void because we don't have the invoice. Other then the compression divets, the company says is normal, the mattress looks perfect on the outside.

We have purchased another mattress from a different manufacturer and it will be delivered today. We are looking forward to pain-free sleep.

sydney B.

The customer service at Paramount Sleep Company is outstanding! The staff is friendly, knowledgeable, and truly cared about helping me find the perfect mattress. I highly recommend them for their professionalism and exceptional service!

Cheryl D.

I purchased a Paramount back performance double sided euro top in October 2024. The mattress had a 1/2 inch sag after the 2nd night of sleeping on it. I rotated/flipped the mattress & had the same issue. Although the foundation wasn't purchased from Paramount, it is solid. The manufacturer & I knew the warranty wouldn't cover an indention under an inch but I was told to file a claim anyway, which was denied because the indention was under an inch. This is the worst mattress I've ever purchased, total waste of $$$.

Dorothy G.

Paramount was awesome in helping me solve my mattress issues. They were kind, patient and very respectful, in addition to going out of their way! Richard, the owner , stands by his product and could not have been more accommodating. Ty so much!!

Mehdi L.

Extremly disappointed!!!!
Gotta a gift certificate at auction, and only reason i bid on it was because of my mom. Planning to give her a brand new matttress as christmas present.

I found out later, they don't even have any store to use that certificate. (Why giving away gift cert why you can not provide it?) . So I end up going to their factory where they make the mattress in Virginia beach Boulevard. They had no idea about gift cert and what I am talking about initially. Then I have told I need to schedule a tour. They scheduled a tour next day. It was absolutely great to see how the mattresses be made. After spending 1 hour with their representatives Ravean she told me they did not have the pricing and they will reach out to me by email! I had to follow up three times and they kept saying they will call me back and never heard anything from them.
After three attempts, they said they are waiting for approval.

finally after 5 days they sent me an email with their quotes. I emailed Ravean to confirm the purchase and call them three times but no response.

So, I am leaving this review sharing my experiance because I decide to move on and not chase them any longer.

When you go auctions just be aware of these companies who offer a deal, mostly they just doing for free ad and do not take any responsibility on their part.

Not sure if they can't fulfill a simple promises like that how they deal with other companies

Happy holidays all.

Ashley F.

I’m living in a furnished rental where the beds were extremely cheap and uncomfortable. After a few months of waking up poorly rested, I finally bought a mattress from Paramount. Since getting the new bed, I have slept better than I have in years, and I and so glad that I now have a bed that will actually last.

Jerry P.

The hybrid gel king mattress is the best sleeping bed. I filed a claim, took 40-50 pictures, submitted all documents the manufacture made the decision to stand behind the warranty and replace the mattress.

Thanks paramount

Update

The mattress that was swamped out 2 years ago is not the same mattress that we got originally. They used different material in the mattress. Sleeping fine to start, but after about 6 months, you wake up sor, and the New Mattress does not sleep very well. Too much trouble with support to even bother getting another mattress from them. Sorry for so long on the update. Wanted to give a proper review.