Neff's Repair Center - New Martinsville, West Virginia

Amy S.

Great service! I loved the online quote for service feature and texting to schedule. They were very quick to respond with a quote. Someone else took my car to the appointment but he said the service was great, the work requested took the amount of time they said it would and the cost was accurate with the quote we received beforehand. I would feel comfortable taking my car here for any repairs and will certainly be returning for regular service/maintenance.

Tyler G.

This was the second time I’ve had work done here, first time was for a wheel bearing and I was in and out nice and quick and price was better than quoted. Second time was today when my alternator blew up on my way to work, they had me in and out with no appointment in only a few hours, price was honestly incredible compared to my expectations.

Would highly recommend using this shop for anything you need, they have been very accommodating, affordable, and the staff is friendly as can be. I can say I won’t be using anyone else again.

P.S. the cats are fun as well

Annalouise G.

This is our mechanic for life now. We’ve been here a couple times but this morning sold me on forever. Their customer service is amazing and friendly. Their prices on work are beyond fair. Twice now I’ve been shocked at how inexpensive my car was to work on. And their waiting lounge is very comfortable and welcoming. We are super grateful for all their help we received and recommend them to everyone.

Jennifer A.

These guys are excellent. Get the job done quick and don’t charge insane prices or try to fix stuff that isn’t broken to make more money. Love their friendly staff an shop cats as well. Would recommend these guys to everyone. Keep up the good work!!!

Megan K.

Absolutely love this repair shop! Multiple other shops refused to touch our Cruze when it was in an accident and insurance was involved… but they went above and beyond to get it fixed! Even fixed some other electrical issues the insurance company blatantly missed on inspection (even after it was communicated to them) at no additional cost to us. We have taken numerous other vehicles since then and the timeliness has always been phenomenal. They worked around our work schedules to ensure our vehicles were able to be picked up after hours every single time so we didn’t have to miss work. 5 stars isn’t enough!!

Cia L.

Transmission went out on ford focus, and they told us there was “no recall” on the parts of the transmission, and tried to have us pay around $4,000. Took it somewhere else, and they told us that there IS a recall, and now it’s getting repaired for free. Suggestion, don’t go here.

Traci M.

Always great service! I needed to reschedule... they got me in same day! They checked everything... I needed new air filters showed me my old ones! Definitely good catch!

Jordan S.

Fantastic people, excellent service. Can’t say enough about everyone here. They go the extra mile. They do everything they can to get you scheduled quickly. They don’t add in unnecessary parts or service. And they contribute greatly to all kinds of community events and programs.