McChord Field Commissary - Joint Base Lewis-McChord, Washington

Awkward P.

Okay, great selection. The store was set up nicely, no problem finding everything, clean. BUT my problem was the cashier attitude and demeanor. We arrive at the cashier desk, light on, 2 ladies reading stapled paper set. My husband and I greated them humbly, and waited for them to ask for IDs. NOTHING, they ignored us, didn't even say "sorry, the cashier desk is closed", ABSOLUTELY NOTHING.... even when I started loading conveyor belt, 1 lady walks away, the other turns her whole body away, 2 min. Later she leaves. Both me an my husband are stunned, they didn't say anything. After a min., we proceeded to self check out. I don't know what kind of day they were having, but not even saying "cashier lane is closed", no one deserves to be ignored. Please correct this.

Rich W.

I had a mixed experience my first time here. A few things to take note of if it’s your first venture to this establishment. First thing I noticed during early afternoon on a weekday is that most of the shoppers are elderly and many in rascal type scooters. So be cognizant of your surroundings don’t want to bump into any elders etc. Next, prices are mostly cheaper than a normal super market. The end of my shopping trip is why the stars are low. I found an open check stand, I looked at the older AA lady and she just kind of stared are me. No hey, how are ya, hello, good afternoon, nada damn thang. So I asked if the check stand was open, “yeah”. Then she asks if I have bags I say no, she asks do you want to buy some, I say sure. Then she asks if I want a bagger, I’m like, definitely. She looks at me like I’m an imbecile so I say sorry mam, this is my first time here. She bags my stuff, not a word of conversation from her and I had noticed a row of people sitting in front of the check stand rows. An elderly man and woman bag my items and he lets me know hey, it’s your first time I’ll let you know we work “completely on tips”. So I had to go to a bank machine and get 20 bucks to tip these two people for their work. Look, if the prices are low it gets offset for having to pay someone’s hourly wage. That’s insane. Don’t make service people and vets have to pay to get their items bagged that’s completely idiotic. I have great experiences at the exchange but the commissary lady with zero customer service skills and having to pay employees, I’m not sure I’ll be back. Enter at your own risk and your mileage may vary.

Jack G.

Been shopping here for 32 years. This place is big enough for all items needed and small enough that I don't need a GPS or map finder to get what I want. Cost savings are for the most part good. Some items I stay away from due to cost can be found lower at other places. I do 80% of shopping here. I also think it is important to support our military benefits. Have always found the staff to be friendly and helpful.

Jenelle T.

Get groceries on the cheap. Everytime we go there, they have stopped selling something we liked.

R377

Great prices! Great value! Gets really crowded on paydays and weekends but still very much worth the trip!

Susan G.

I bought some fruit that half of it was bad. I paid $9.00 for it. Unfortunately I won't be buying my produce from there anymore.

Tasha B.

These are the most delicious pistachio muffins you will ever taste!

Micah G.

THIS ISN'T WASHINGTON STATE DECA. THIS IS A FEDERAL MILITARY INSTALLATION.

STOP TRYING TO PROFIT FROM MILITARY SERVICE MEMBERS & FAMILIES.

JUNE 1ST 2024 CHARGING CUSTOMERS .35 CENTS PER BAG IS 5X's THE COST FROM OFF BASE STORES.

"The current 5% Surcharge set by Congress already pays for the bags"