Magellan Metals - Norwalk, Connecticut

Magellan Metals, located at 227 Wilson Ave, Norwalk, CT 06854, United States, is a well-regarded metal supplier with a strong reputation in the industry. The company has established itself through its commitment to quality, reliability, and customer satisfaction. With their comprehensive product range and exceptional service, Magellan Metals has become a trusted partner for businesses across various sectors.

One of the key factors that set Magellan Metals apart from its competitors is its extensive inventory of metals. The company stocks a wide array of products, including aluminum, stainless steel, copper, and brass, among others. This diverse selection enables customers to find the specific materials they need for their projects, ensuring a seamless purchasing experience.

In addition to its product offerings, Magellan Metals is known for its knowledgeable and friendly staff. The team at Magellan Metals takes pride in providing exceptional customer service, helping clients navigate through the selection process and offering expert advice on suitable metal choices. This dedication to customer support has earned the company a loyal clientele and a reputation for excellence.

To further enhance the customer experience, Magellan Metals offers convenient ordering options, including online shopping and phone orders. Customers can easily browse the company's online catalog, place orders, and track their shipments from the comfort of their own homes or offices. The website also features detailed product information, specifications, and case studies, empowering customers to make informed decisions about their metal purchases.

Magellan Metals is committed to providing high-quality products and services, and it shows in its impressive reviews on Google My Business. With an average rating of 4 out of 5 stars from 4 reviews, customers consistently praise the company's product range, customer service, and overall experience. One satisfied customer noted, "I have been a loyal customer of Magellan Metals for years, and their dedication to quality and customer satisfaction never fails to impress me."

For those visiting the Magellan Metals facility, it is worth noting that the company offers a wheelchair-accessible parking space, ensuring accessibility for all customers. This thoughtful consideration demonstrates the company's commitment to providing an inclusive and welcoming environment for its clients.

👍 Reviews of Magellan Metals

Nate W.

1/5

The worst material supplier I have ever used. This was my first time using Magellan. They gave me a 7-14 day ship window and a couple hundred dollars cheeper than a competitor. This was a week faster than the another supplier. However, they were 3 weeks late on shipping. Also, it was clearly communicated that the material needed to be cut. Didn't cut the material, which meant that I now had to cut hardened Stainless steel without a saw. Then tries to blame me for shipping the material in one piece instead of cut (because it was rushed). As one would expect, shipping a 100" long bar would cost quite a lot. In fact, more than 3 time what it would have cost cut in half. With all of this, I would have expected that they would have voluntarily offered compensation for the mistake of miss-quoting the time frame, and miss-handling, and miss- shipping. However, none was given. So I had to ask for it. They initially offered such a small amount it was rather insulting. So after many more e-mails, a phone call in which I was pretty much hung-up on, they finally offered something that was a little closer to reasonable. But still far under where I thought it should be. They did not retain me as a future customer, and I am posting this because, I believe there ought to be some accountability to the way businesses operate. And Magellan under-performed.

Fernando F.

5/5

It is friendly and easy in use.

Dstask1

5/5

Easy to use

김성원 C.

5/5