Lowe's Home Improvement - Silverthorne, Colorado

Lowe's Home Improvement - Your Destination for Home Improvement Needs

Located at 201 Buffalo Mountain Dr, Silverthorne, CO 80498, Lowe's Home Improvement stands as a prominent hub for all your home improvement and construction needs. With a convenient telephone number 970-968-4000, customers can easily reach out for assistance or inquiries. For those seeking more detailed information or wish to browse their extensive range of products, visiting their online store through Lowe's website is highly recommended.

Specialties:

Lowe's Home Improvement offers a vast array of services and products catering to DIY enthusiasts and professionals alike. Their specialties include Batteries, Electronics, Light Bulbs, and much more. The store prides itself on providing comprehensive solutions for various home improvement tasks.

Other Points of Interest:

What sets Lowe's apart is their commitment to customer convenience. They offer Delivery, In-store pickup, and the option to shop In-store without the hassle of online ordering. Their Onsite services are a boon for those who prefer hands-on assistance, and with Same-day delivery, urgent needs are met promptly. Accessibility isn't overlooked; they boast a Wheelchair accessible entrance and parking lot, ensuring all customers can enjoy a comfortable shopping experience. For those looking to take on projects with a team, their Assembly service and Repair services are invaluable. A quick visit to Lowe's can turn into a productive day filled with Assembly service, Repair services, and even Quick visits for minor tasks.

Opinions:

With an impressive number of 1,145 reviews on Google My Business, Lowe's has garnered a fair amount of attention. The average opinion is a decent 3.1/5, indicating a generally positive customer experience, albeit with room for improvement.

For anyone in need of home improvement supplies or services, Lowe's Home Improvement in Silverthorne is worth considering. Their wide range of products and services, combined with accessibility features, make them a top choice for many. However, it's always good to check the average customer satisfaction rating and read reviews to get a better sense of what to expect.

Recommendation:

To fully explore what Lowe's has to offer and to perhaps plan your next home improvement project, it's highly advisable to visit their store website. Here, you can get detailed information, check product availability, and even place an order for in-store pickup or delivery. Don't hesitate to contact them through their website or call 970-968-4000 to inquire about services or products. Lowe's is more than just a store; it's a partner in making your home the best it can be.

Remember, whether you're tackling DIY projects or hiring professionals, having a reliable source like Lowe's by your side can make all the difference. Experience the convenience and quality that Lowe's offers today

👍 Reviews of Lowe's Home Improvement

Kathy H.

5/5

I’ve had nothing but great service from this store! I finally remodeled my 70’s kitchen in a mountain condo. I’ve never done this before, and while I had a contractor to do some of the work, I had Lowe’s install the cabinets and countertops which I purchased thru the store.
Ben did most of the work helping me design the cabinets using KraftMaid cabinets, he worked his butt off. Many CAD drawings were done, lots of back and forth. Elin did a great job stepping in when he was sick. The installation contractors were so professional, always showing up on time with plenty of manpower.
We did have some problems, of course, but Lowe’s stood behind their products, the store manager , Jerry did step in to make sure we were happy.
We are almost done, but did have a miscommunication about a pickup of some cabinets, and I went in to ask about it, I was introduced to Marlon, and we worked thru the problem. He was so helpful and a pleasure to work with.
I purchased almost everything for the kitchen at this store. Cabinets, appliances, backsplash.
I really felt like Lowe’s was a great partner for this project!

Patti S.

5/5

This one experience deserves 5 stars. I am a local and generally feel frustrated shopping here. It can be disorganized and very hard to find help- except in paint department. I hesitantly went in to look for carpeting since the “ flooring “ place nearby was closed . Brian and his assistant TJ ( I think ) were in the department. Brian was knowledgeable and quick to explain the process of selecting, measurements, installation and provided excellent tips on carpet quality and looking online to choose actual color etc - I did this and much easier than trolling the floor. His associate who was learning was attentive and followed along inserting ideas and comments politely . I certainly did not walk-in expecting to get this set up for a quick turnaround and to work with someone who was both efficient and smart made the whole experience positive and I left for the first time feeling the store had provided the service people the community deserves.

Fred M.

1/5

We ordered roofing materials to be delivered by this Lowe’s a month ago, they said it would be ready by November 5th. That day they told us it would not be delivered because they didn’t have it yet. We have called every other day for the last two weeks to find out when this would be delivered. They have alternated between telling us that “it would be delivered in the next day or so” to “it hasn’t shown up yet.” The last few times that we called we have asked for a manager and have been put on hold until the phone system just hung up. We have repeatedly been told we would get a call back with a status for our order and no one has called back. Tonight when my wife finally got a hold of a manager and was understandably exasperated, she was told the order hadn’t arrived after all (even though we were told it had arrived last week at their facility) and that she should call back in the morning. We have contractors on hold and are losing money every day. We are just asking for communication and that seems impossible for this location. If they stood by their word and actually called customers back and got to the root of the problem, this would be a different review. Individually, the staff members are all polite, but incredibly unhelpful.

jessica A.

1/5

Not a single person in the store knows anything about anything, had to ask for assistance 3 times in pluming before someone came and nothing against him but he also didn’t have much knowledge. Please do better with product selection and helping to encourage sales associates to care about learning what they sell the whole vibe was nobody wants to work there or likes the job and I don’t blame them tells me there’s issues with management. Being up in high dollar country people probably always need things and having associates who clearly don’t enjoy comming to work or have any knowledge in the departments they are in including paint, was rough

Jennifer G.

1/5

Worst organized store I have ever been to. Online will say something is in stock when it is lost on upper shelves because it is so poorly organized. No one who works there seems to know where anything is and you can generally forget about getting help. Even when you find someone to help, they either don’t know where what you are looking for is or they need to get someone else and then mysteriously just disappear. And if someone calls overhead to get someone to meet you in a department, you can forget about it, you will be waiting until the end of eternity until a random employee happens to wander aimlessly by and then they will disappear to find someone else once again. Lowe’s is generally a good store but this one is terrible. It is only successful because there isn’t much choice in Summit County.

Rocky W.

1/5

Absolutely horrific experience. Bought a 1500 dollar samsung refrigerator March of this year. It totally broke down a week ago and ive had to speak with 11 people and no less than 5 hours on the phone with no resolution on either fixing it or an exchange. If you buy from these people dont expect ANY help if the product goes bad.

Marcy R.

1/5

Horrible experience. Brent was the only good person to deal with in the store. He put all the correct info on the ticket but the delivery/install people are illiterate or otherwise stupid and didn't call, nor return calls, nor texts. The manager Randy was rude and unhelpful. Will not purchase here again.

Reed

1/5

Came to this Lowe’s to rent a carpet cleaner. I fill out paper work for the machine and was sent on my way. I’ve never rented a carpet cleaner before. When I came back with the machine the next day, they said it wasn’t clean. It wasn’t absolutely filthy, but it had a little bit of dirt on it for sure. The reason I am giving this star rating and review, is because Denise told me that “we tell everyone to bring it back clean”. I’m sure Denise tells everyone to bring it back clean. But the associate who helped me the day before (whoever “Head Cashier” is) gave me zero instructions on how to operate, or in what condition to return the machine. She did not ask if I had ever rented or used a carpet cleaner before. What’s worse, is when I said that no one told me anything when I left with it, the employees look at each other like they don’t believe me. I think there should be a standard protocol for employees to go over certain information before rentals leave the store. It cost me $111 to rent for 24 hours including deposit. I did not get any of my money back even though I don’t think that’s entirely fair to me. I’ve worked in retail and customer service jobs my whole life. I know how it feels to be in their position when I and/or my team screwed up. I have been in situations in my own work, where if a customer makes a big enough fuss about it in front of a manager, they will give you what you want. I’m just not that type of customer and I did not make a fuss about it. Maybe I should have.
Overall, I did not have a good experience at this Lowe’s.