Lansing Building Products - East Haven, Connecticut

Dave W.

I had a poor experience with Lansing West Haven, CT office. I needed 3 replacement casement windows for a sunroom and was told by Lansing that I, the homeowner, could not take the measurements myself so they sent out a Rep from their office who took the measurements along with my contractor. I did nothing but open the door to let them in (and write a check). The windows that arrived a month later were 2 inches taller than the originals creating a lot of extra work for the contractor, and a visually unappealing contrast with the other 6 windows that did not need replacing. Lansing Rep blames the contractor for the measurement error and will not offer even a nominal concession. Contractor, who has done hundreds of window replacements, disagrees and suggested a meeting for all of us to review and discuss. Lansing no longer returning calls and not amenable to a meeting which tells you everything you need to know. I strongly advise against using this firm as they do not respect their customers or provide the bare minimum level of service.

Brigg R.

Bought over a dozen Majesty windows a couple years ago. I had a great installer and everything went to plan. Windows are weathering well.

But Harvey's base model screen turned out to be cheaper and flimsier than I imagined. The little tabs tore off most of them. The ones I can actually get back in, I'll have to never take out. It took the shine off the product line big time.

Nancy P.

Very Unhappy with Harvey window order and service. I recently purchased windows for a house we were rehabbing. I had to Order one extra replacement window when it came in I picked it up and took it to the jobsite when I unwrapped it it was missing all its parts the expansion on the top of the window the seal guard the screws upon further examination the pieces on the side of the window that hold the window up were missing so the window was slam down. I called the storeIn East Haven Connecticut where I bought the window and was told they would re-order me a new window. Two weeks later I get a call that they’ve done nothing and they want me to call the factory and get parts. I said that was unacceptable, I wanted a new window. I wasn’t going to piece together this one. I’ve worked with Harvey for years and years, this will be my last.

Adam L.

Went in to get some pricing on vinyl siding. They refused to do business with me. They do not need my business. Don't waste your time.

Rob B.

Had to pick up new vent for bathroom excellent customer service went to HD they had no idea what I was talking about or what I needed ,was able to get vent here

Craig K.

Order some windows and doors there a few weeks ago everything everything seemed fine I'll let you know after the windows are delivered and installed .

Andrew F.

Top spot , unmatched products, great staff, I've been going here for 30 yrs.. back when they were on the other side of the tracks!!

Frank M.

The best service u can get Annie is the best