Kohl's - Groton, Connecticut

Kohl's: A Comprehensive Overview

Kohl's, located at Address: GROTON SQUARE, 220 CT-12, Groton, CT 06340, is a prominent department store that offers a wide range of products and services. With a phone number of 04480800, customers can easily reach out for inquiries or assistance. The store also maintains a user-friendly website for online browsing and shopping convenience.

Specialties and Services

Specialties: Department store. Kohl's is well-known for its extensive product selection, including clothing, accessories, home goods, and more. The store aims to cater to diverse preferences and budgets, ensuring a shopping experience that meets the needs of all customers.

Other Points of Interest

• In-store pickup
• In-store shopping
• Onsite services
• Delivery
• Same-day delivery
• Active military discounts
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wi-Fi
• Quick visit
• Accepts Checks, Credit cards, Debit cards, Credit cards
• On-site parking

Customer Opinions and Feedback

This company has garnered 792 reviews on Google My Business, with an average opinion rating of 4.3/5. Many customers appreciate the store's wide variety of products and the convenience of in-store pickup and delivery options. However, some have expressed concerns about long lines during peak hours and the need for additional staff to improve the overall shopping experience.

For instance, one reviewer mentioned, "Doesn't matter what time of day it is, the line for Amazon returns is always obnoxiously long. Please hire more help It's only common sense." Another customer suggested, "Amazon returns should be a separate in the customer service area, all year long. Not just for the holiday season." These reviews highlight areas where the store can improve and better serve its customers.

Recommendation

Considering the positive feedback and the store's commitment to providing a diverse product selection and convenient services, Kohl's remains a top choice for shoppers in the Groton area. To learn more about their offerings and take advantage of their services, we recommend visiting their website or contacting them directly via phone.

Don't miss the opportunity to explore the vast array of products and services at Kohl's in Groton, CT. For a seamless shopping experience, be sure to check out their website or visit the store at Address: GROTON SQUARE, 220 CT-12, Groton, CT 06340.

👍 Reviews of Kohl's

Anonymous

3/5

Doesn’t matter what time of day it is, the line for amazon returns is always obnoxiously long. Please hire more help!!! It’s only common sense.
Amazon returns should be a separate in the customer service area, all year long. Not just for the holiday season. This has been an issue for the last few months and the holiday season hasn’t even begun. Kohls as a company, please stop being so cheap!

Karen T.

2/5

After all the hype i expected good sales. They were not. After lasts year 30% coupon i was surprised at 15% coupons. The store was clean well decorated. Some spaces small, but movable. But the line for checkout was horrible. I'm diabetic and standing in a line for 45 minutes where I couldn't leave to go pick up candy or cookies or something was just scary. My fault to, I forgot to stick something in my purse for emergency. I was so out of sorts by the time I left I was almost ready to call for help. Thank God I have stuff in the car. Again it was my fault to but I knew what I wanted and I had time up until the line and I didnt.

Mirca R.

5/5

Groton Kohl's is a great place to shop! Nowhere else can you get free money ( Kohl's cash) for your next shopping spree. If you run into Audrey at the register, say hello. She's very kind and helpful on using your discounts.

Pat H.

4/5

It was ok, except for a sweater I liked wasn't in my size. I did find a nice pair of earrings.

Francisco G.

3/5

I went to purchase underwear. I figure I'd buy Hanes since they are usually cheaper, they had a sign that reads $22 to $40. One would think that the charge would be be $22 I was shocked when they charged me $31. I thought later I should have gotten designer underwear for the same price located at a different Isle. In reference to shoes they are always out of 9.5s.

Ozzie

1/5

The Sephora store has TERRIBLE customer service. Honestly, the worse I’ve ever seen. Staff stands around, ignore customers, have personal and unprofessional conversations instead of providing a good customer experience. Four girls standing around, if you need something they act like they are doing the customer a favor. TERRIBLE CUSTOMER EXPERIENCE.

Shane W.

3/5

Usually its a Good place to shop.. but tonight wasnt... everything wasnt marked down Christmas Realated & if hallmark.com has ornaments at 50% off So Should kohls hallmark things.. ive had to have a manager put it in manually in past years.. this year should be no different... & a certain cashier couldnt be bothered to do her job correctly... her & another associaites were really slacking & not professional... quite a D+ experience... smh... 👎🏻

Sandy

5/5

I do have an opinion; this is the worst time to ask
the questions about the store~ te kindness of the workers and the checking out speed~
There are going to be some untidy areas ~associates doing their best to answer or help other customers so we are left to help ourselves ~and as four speedy checkouts ~all checkout lines areal longthere is no speedy lines.
What I can say is this: for all the crowds of
people shopping and checking out ..~ we were
Met with the friendlyest checkout clerk and when all is said and done that’s what makes the
whole shopping trip werthwild.
Sandra Swadley