Jenkins Environmental Services - Fredericksburg, Virginia

Western K.

We had a house fire, just barely after moving across country. When it rains it pours they say! But what seems like a really scary experience was made so much better by Jenkins restoration crew. Literally within 24 hours of the event, Marvin, Jaime, Sergio, Carlos, and Kimberely were out to my house to take care of us like family.

They’ve done a fantastic and thorough job but the best part is the communication. I look forward to the morning. Call each day to let me know what they’re working on. Just like anybody else, I want my house back together after such a tragic event. And Jenkins seems like they are so aware of the hurt their clients have been through. They are always keeping me updated on the timeline and things have been moving way quicker than I could ever expect. They even said we might be able to make it in time for the much anticipated annual friends reunion. They just really seem to care not just about the project but about the story behind the home.

Thank you again to Jenkins and crew!

James M.

What a team! I would and will highly recommend this company with this great team to everyone we know! Kim and Sergio wanted to make sure we were pleased or if they could do anything else. Excellent customer service. Just like USAA “We know what it means to serve”. Greatly appreciated this company. Jenkins Restorations knows how to make a bad situation better. Thank you!

Sherry E.

Jenkins Environmental Restoration team were superb. Sergio the team leader kept me informed of the progress of the job. They arrived promptly on time every morning. I felt completely cared for and that Jenkins understood my displacement dilemma. I appreciate Jenkins work ethic and highly recommend them.

Mark M.

Jenkins has taken very good care of us! Nick, Sergio, and Jaime were professional and they were knowledgeable about our remediation treatment. Additionally, they all went out of their way to accommodate our many questions and our schedule. They worked diligently and stayed until the job-at-hand was complete and they cleaned up thoroughly. When the duct became detached from the dehumidifier system that they placed in the affected area; they inconvenienced themselves to attend to the issue promptly. Jenkins should be synonymous with "great service".

James M.

Jenkins Restorations was called to address a difficult hidden water leak issue that damaged a portion of our home. Sergio was a member of the team tasked with confirming the extent of the leak. His team left two large drying and humidification machines to deal with the hidden moisture. Sergio, who lived in a nearby community, left his cell number so we could contact him if there were issues over the weekend. Jaime was the Remediation Project Manager responsible for the mitigation aspects of the project. I found his knowledge and expertise invaluable in understanding the scope of the repair. I am grateful for the participation of Sergio and Jiame in the successful resolution of the Project.

edward H.

Sergio, Kim, and Carlos did a great and professional job with our remediation. Communication was good, and left a clean looking workspace to finish our repair on. Jaime was great to work with setting things up.

Maria W.

We had the best experience with Jenkins! Highly recommend.

Our rental home flooded over the holiday season in December, Jenkins came out within a day to assess and work with our insurance company.

Immediately the process felt daunting, dealing with inspections, the back/forth with insurance over coverage and the tenants complaints of the disturbance it caused them (although the damage was their fault).

Jaime from Jenkins was a blessing, with his expertise he worked directly with the insurance and helped us navigate the quickest and least painful path to getting the home back to its condition.

He personalized his support, provided so much guidance on the steps, had great communication with calls/texts weekly on the status and in the end, he was able to not only support water/mold remediation but also getting us to their construction team to help us rebuild this $60,000 worth of damages.

Jaime was amazing and really made the difference in navigating the stressful process.

Jessica K.

Jamie, Nick, Sergio, and the rest of the team were great to work with! Our daughter left the sink running and stopped up, so we had some surprise water damage that started upstairs and found its way into our kitchen. Kids, man...
I remember being pretty surprised at everyone's promptness. It seemed like once we got the process started, it was pretty quick and organized, with great communication! Hoping we don't have any more surprise water damage, but if we do, we know who to call 🙂