Hillyard Connecticut - East Hartford, Connecticut

It's P. M.

Stay clear of this company. The area representative Ed Souliere is less than honest. Bought a Tenant commercial floor vac, that gets used 4 hours a month. Have been having problems with the vac starting year two. Ed was helpful until the warranty ran out. Just got off of the phone with Ed and he seems to think it is funny that the vac does not work and kept repeating " what do you want me to do". Bought a Tenant vac because it is advertised to be top of the line commercial equipment.

Steve M.

Never went inside- and never will! This used to be Rovic in Manchester but a couple years ago.. moved to their current 'pit' of a location and seems because they were more interested in warehouse space than local businesses or people driving up. To find them, I followed the directions... When you get to the street location they're actually on...it's like a very long pit of trucking warehouses and it's hard to slow down to see the addresses as there are constant freeking impatient drivers on your arse or tractor trailors... and TRAINS blowing their horns!! So, after an exasperating time just FINDING the 'former' Rovics, I'm driving by what apparently is the 'back' of a huge white, cinder-block warehouse and by accident see.. THREE 'Customer Parking signs' denoting the new Rovic name.. 'HILLYARD'.. I back up, pull in and see these 3 spaces are 'between' two large red fire doors ( up flights of stairs ) with about 250' between ( where the 3 measly spaces are ) and I get out, walk up a flight of steel stairs and knock... No Reply.So? I take a walk and can't see anything but a loading dock 100' away and what looks to be an 1/8th of a mile hike or more to the end of the building!? I go into the loading dock area but this is for some 'Bakery'...I walk back to my vehicle and call the ridiculous ALWAYS unhelpful auto-mated AT&T Directory Assistance which if you've ever dealt with... no explanation necessary! Unable to get the phone number.. I call AT& T and ask Customer Service to help me out. They do... With the WRONG freeking number!!!!! I then call my sister at her work to ask her to look up the number- she does- I call and have a two minute brief exasperating conversation with a 'Hillyard' employee who gives off faint vibes of 'you must be stupid'.... So the employee explains there is a 'Showroom Entrance' ( 150' ) from where the parking is- and IN-FREEKING VISIBLE from anywhere in the Customer Parking area. I DRIVE down ( I've already walked quite a bit ) and the employee comes out and points to a 'Tarp sign' tied to some posts- at GROUND LEVEL with an arrow pointing to the 'Showroom Door' 12' away-- that NOBODY would SEE as there should be a sign WAYYY down in the Customer Parking area pointing to the right saying, 'Showroom Entrance...150' this way!! So, I'm now backing up to go all the way BACK to the 3 measly parking spaces when the employee say's, 'Oh.. I forgot to tell you... we don't do CASH SALES anymore... Just checks and credit cards ( that's what it's coming to folks.. write a bad check, they'll take it but not CASH! ) At that point, having now wasted a total hour of my BUSY day driving, walking, and SEARCHING, I tell the employee... I have several hundred dollars and 5 credit cards and I am definitely NOT going to give your business..MY business!! Freeking waste of time..

David M.

Very professional and helpful! Found exactly what I needed and then some. Very happy how everything turned out!

Ted H.

We at Horizon Services Company have been doing business with Hillyard Connecticut/Rovic for over 25 years in supply and service. Thank you!

joe L.

Very difficult to work with.

Leszek M.

Ok

Sajjad A. M.

Czaar J.