Herc Rentals - Battle Ground, Washington

Tom A.

Such a disappointment that power rents has sold to Herc Rentals. This used to be a fantastic organization with a local feel who was truly invested in their long term customers and their community. Herc only cares about bringing in money and nothing more. Items that used to be able to be rented by the hour or 4 hour blocks are now mandatory full day minimums and the prices have all increased significantly as well. To top it all off, I call ahead (90 minutes) and was told an item was available and when I arrived I was notified that it wasn’t checked in previously and I would have to wait for them to check it in, before it could be checked out. The supervisor did offer to restart my time for when it was actually ready (crazy they would charge me time before it was ready in the first place) but was “unable” to offer any discount for their delays while we have workers on the clock waiting for the equipment that we were told was ready. Guess it’s time to find a new place to rent from.

MacKenzie C.

I rented a machine that unfortunately the previous renter filled with gas...not diesel. Was real bummed to be down and was not great for my plans.

Luckily the guys sent out the lead mechanic promptly and swapped out the machine within 4 hours (45 min drive time...so 3.25hrs)

I was looking at options on Craigslist or in woodland to save a buck or two but it ended up the 5 star service was well worth it.

Jason S.

We rented a trackhoe/mini excavator for 1 week. It was supposed to be ~1400$ + fuel for the rental. It had severely worn tracks and the drive was weak on one side. It served its purpose though. It was picked up 3 days late. I was told it was our fault for not telling them it was ready to pick up on the agreed date. Final cost of rental was over 3,000$. I don't think I'll be renting from them in the future.

Korey A.

This Place is absolutely a great place to get a rental for many Jobs. Dave the Manager is an Awesome person to deal with and the front desk Help is very nice. (Maddy and Casey. Whether you need a tractor to rent or whatever you're using it for whether you need a trailer any power equipment you could use they have.

PNW C. G.

The ink hasn't even dried on the paper from Herc rentals taking over power rents. I was a loyal customer to them until today. I called the number and asked my first question. Which was "Did the price for rentals go up with the transfer " answer from worker. Yes on most things they did he answered. I rented a machine 1 month ago for $175 per day. That same machine is now $205 per day. Called Sunbelt rentals and they where $180 per day. Looks like sunbelt is my new place for doing business.

Kyle F.

Terrible company. I rented a mini excavator and trailer last weekend. The mini excavator was nice and well kept, however the trailer was old, beat up and had home modifications for the tongue jack. I ended up getting a flat tire on the trailer an hour from home. I called Power Rents and they told me it was my responsibility to get the tire fixed. They offered no help to replace the tire or cover costs. I had to buy the new tire. I spent most the day fixing their trailer rather than using the mini excavator. The reason for the flat tire was an issue with their trailer brakes, causing a lock up anytime you try to slow down, including on the freeway. (Note: they put a 4000 lb mini excavator on a single axle steel flatbed with tires rated for 2300lb, 4600lb total, so the weight was completely maxed out) Due to their negligence and lack of their maintenance, my day was wasted, along with $350. Needless to say I will never give them my business again and would not recommend using them. I wish I would have read their reviews before, because looking at them now, I realize there have been other people who’ve had issues with their equipment.

Benjamin S.

Used to be a great place before Herc buyout. They will rent you equipment that is defective and then question you about it when you return it. If you don’t like being a mechanic on someone else’s equipment don’t rent here. The manager Brian must have been promoted out of desperation or nepotism.

Nick L.

Untrained/uneducated staff. Told me I couldn't tow a 12k trailer with my 2500, they require a one-ton. These elementary level seat warmers don't understand that most 3/4 and one tons have the exact same towing capacity. The only difference is bed weight. Went to Sunbelt for much better service and the pricing was better, too.