Helpdesk Xpress - Taftville, Connecticut

Helpdesk Xpress

Located at 509 Norwich Ave, Taftville, CT 06380, Helpdesk Xpress is a top-rated computer repair and support service company that offers a range of solutions to meet the diverse needs of its clients. With a phone number of 04644696, website helpdeskxpress.com, and an impressive 5/5 average rating, this veteran-owned business is committed to delivering exceptional service.

Specializing in computer repair service, computer consulting, computer service, and computer support and services, Helpdesk Xpress has garnered a loyal customer base thanks to its highly skilled technicians Chris and Roger, who are known for their expertise and dedication to customer satisfaction. The company offers both onsite and online appointment options, ensuring that clients can receive timely assistance regardless of their location or preference.

Accessibility is a top priority at Helpdesk Xpress, as evidenced by the wheelchair accessible parking lot, restroom, and seating available. The company also accepts credit cards, debit cards, and credit cards as forms of payment. It's worth noting that repair services and electronics are the primary focus of this reputable business, which has earned a strong reputation for its reliability and quality of work.

A thorough understanding of client needs and a commitment to providing top-notch service have helped Helpdesk Xpress achieve a 24 review rating on Google My Business, with customers consistently praising the company's professionalism, efficiency, and willingness to go above and beyond to resolve issues. One satisfied customer even mentioned that a Dunkin card was sent in the mail as an added touch of appreciation, further demonstrating the company's dedication to customer care.

With its exceptional team, comprehensive range of services, and unwavering commitment to client satisfaction, Helpdesk Xpress stands out as the go-to choice for anyone in need of reliable and efficient computer repair and support services. For those seeking a dependable, skilled, and customer-focused computer repair company, Helpdesk Xpress is the clear choice.

👍 Reviews of Helpdesk Xpress

Ginny K.

5/5

Chris and Roger are by far the BEST computer techies I have ever worked with and I value their work!

MARY R.

5/5

Camera not working, yet light was in literally hours spent googled everything possible. One phone call, Chris called told what to try. BANG it worked. Didn't charge for call, easily could have °!!!
Dunkin card in the mail.
They will virtually trouble shoot, or come to your house. 5 stars isn't adequate for the service. Shop local people.

Antonette T.

5/5

Can always count on Chris he is a breath of fresh air. Chis is brilliant and he was able to fix all my issues quickly and efficiently.

janette P.

5/5

Chris responded to my Email where I noted concerns I was having with my desktop. By the time I could reach back out to Chris, he was no longer in the office but he quickly referred me to Roger, who was available. Roger took care of it quickly -- very satisfied with their service as this is typically how they work. Excellent!

Peter M.

5/5

I would highly recommend Helpdesk. They have done several projects for various organizations in which I am involved. Very friendly, knowledgeable, and do what they say they are going to do when they say they are going to do it. If I could give them 10 stars, I would.

Dr. C. P.

5/5

Outstanding service; this shop was a lifesaver for us! Chris knew exactly what we needed for our internet system in our new building; he worked quickly to ensure we had all the equipment (including finding and purchasing for us the equipment we would need before we had even met!), and then spent many hours setting everything up. The system works great, all of our folks are pleased. A very positive experience, we will be working with these guys going forward for all internet related services/needs.

Robert B.

5/5

Fantastic support on my family’s Laptops and desktop computers. Chris and Roger identified and fixed slow-running computers and network problems in my home..no more issues. They also helped me clean up my email accounts and explained what they did in simple terms. Very honest and friendly IT support. It feels like I’ve known them for years. Thanks Help Desk Express!

Barbara M.

5/5

Roger at Helpdesk Xpress help our Association with a complete re-design of our website, including updating content, photo galleries and forms for event registration. He took the time to understand our needs, check-ins and reviews during the process and training for staff to maintain going forward. We continue to work with Helpdesk Xpress as our needs come up and appreciate the friendly, professional and prompt services!