Hebron Ace Hardware - Hebron, Connecticut

Hebron Ace Hardware: A Comprehensive Overview

Hebron Ace Hardware, located at 81 Main St, Hebron, CT 06248, is a highly regarded hardware store and home improvement store serving the Hebron and surrounding communities. With a phone number of 02283408 and a website at acehardware.com, this establishment has cultivated a strong reputation for its comprehensive selection, exceptional customer service, and a wide array of valuable services. It stands as a local pillar, consistently demonstrating a commitment to meeting the diverse needs of its clientele.

Specialties and Services

Hebron Ace Hardware distinguishes itself through a broad spectrum of offerings. Primarily, it operates as a dedicated hardware store, stocking an extensive inventory of nuts, bolts, tools, plumbing supplies, electrical components, and a vast range of fasteners. Furthermore, it functions as a thriving home improvement store, providing materials and supplies for various renovation and construction projects. A significant component of their business is their role as a paint store, offering a wide selection of paints, stains, and related accessories, alongside expert advice on color selection and application. Finally, they are a trusted tool store, catering to both professional tradespeople and DIY enthusiasts with power tools, hand tools, and equipment from leading brands.

Key Features and Amenities

Customers appreciate the numerous convenient options offered by Hebron Ace Hardware. Curbside pickup is readily available, streamlining the shopping experience for those preferring a contactless transaction. Delivery services extend the store’s reach, bringing supplies directly to customers’ homes or job sites. In-store pickup for online orders provides an efficient way to retrieve purchased items. Shopping within the store itself is a pleasant experience, supported by knowledgeable staff and a well-organized layout. The store boasts onsite services including wheelchair accessible entrance and wheelchair accessible parking lot, ensuring inclusivity and ease of access for all patrons. Beyond basic supplies, the store offers valuable services such as assembly service, assisting customers with the construction and installation of purchased products. Repair services are also available, providing expert guidance and support for various home improvement challenges. A robust service guarantee provides customers with peace of mind regarding the quality of the products and services provided. The store’s efficient operation is further emphasized by the quick visit option, allowing customers to quickly find what they need and complete their shopping efficiently.

Payment Options and Customer Feedback

Hebron Ace Hardware embraces modern payment methods, accepting credit cards, debit cards, and NFC mobile payments, ensuring convenience for all customers. The store’s commitment to customer satisfaction is reflected in its impressive online presence, with a total of 178 reviews on Google My Business. The average opinion is a remarkable 4.8/5, overwhelmingly positive and indicative of a consistently positive customer experience. This high rating suggests that customers frequently appreciate the very helpful and super nice people working at the store, as well as the knowledgeable and friendly guys who are always willing to assist. The experience is often described as “the best experience I have ever had at a hardware store,” highlighting the store's dedication to providing exceptional service. Many customers specifically mention the rare instance of receiving personalized assistance, such as having a newly purchased backpack leaf blower assembled and tested before leaving the store – a service rarely encountered elsewhere.

Location and Contact Information

The location of Hebron Ace Hardware at 81 Main St, Hebron, CT 06248 provides easy access for residents in the surrounding area. For inquiries or assistance, customers can reach the store directly at 02283408. The store’s website, acehardware.com, offers detailed product information, store hours, and online ordering capabilities. It’s a convenient resource for planning projects and finding the necessary supplies.

👍 Reviews of Hebron Ace Hardware

Lou V.

5/5

Bought a backpack leaf blower the other day and they assembled it and started it out back to make sure it worked before I took it. So rare to get that kind of service anywhere. Will be back for sure.

Joe L.

5/5

I needed a hose extension to clean my roof gutters. I checked the Ace website, and the Hebron store had it in stock.
Excellent customer service from Ryan.

Michael H.

5/5

Very helpful and super nice people

Piotr

5/5

May have been the best experience I have ever had at a hardware store. Super knowledgeable and friendly guys. Thanks again!

Harold S.

3/5

Good all-around hardware store

Joseph L.

5/5

I recently decided to purchase a Stihl backpack blower to take care of leaves and pine cones in two locations. I couldn't find the item locally and after searching found that Hebron Ace Hardware did offer it, however, there were none in stock. I talked to the store manager (Ryan) and explained what I was looking for and needed it before going to an out-of-state location at the end-of-the week. He said there were a few blowers on their way and should have them within a couple of days. The items kept being held up in shipping to the store, Ryan continued to reach out to the manufacturer with daily updates.

The item finally came in the day before I was set to leave. I rushed out to the store before they closed, and Ryan had it all put together for me. He also gave me a lesson on how to use it since it was my first backpack blower.

I was very satisfied with the personalized customer service and attention Ryan provided, and would highly recommend Hebron Ace Hardware.

Matthew W.

5/5

The people at Ace Hardware are great. Bought a Weber grill almost two years ago and was surprised that some of the parts had rusted out. They pulled up my order (rewards) and said they’d get replacements under the warranty. Got a call a week later to come in and pick them up. I just did the install today and my grill is like new just in time for Memorial Day weekend. This is just one example of 10-20 good experiences over the last year where they help me take care of my home with advice and tools and whatever. Glad to have such a good hardware store in Hebron.

Dan M.

4/5

Always helpful, nice guys working there. Get most of my paint there and they keep track