Groton Utilities Operations - Groton, Connecticut

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Groton Utilities Operations: A Comprehensive Overview

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For individuals and businesses in Groton, Connecticut, seeking reliable electric utility services, Groton Utilities Operations stands as a key provider. Located at 1240 Poquonnock Rd, Groton, CT 06340, this established company focuses on delivering essential power and related services to the community. With a direct phone number of 04464000, it’s readily accessible for inquiries and support. While currently lacking reviews on Google My Business (indicated by an average opinion of 0/5), the company’s operational history suggests a commitment to serving its customers. This detailed overview aims to provide potential clients with a thorough understanding of Groton Utilities Operations, its offerings, and pertinent logistical information.

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Company Specializations and Services

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Groton Utilities Operations specializes primarily as an electric utility company. Their core business revolves around the generation, transmission, and distribution of electricity to residential and commercial customers within Groton and surrounding areas. They ensure a consistent and dependable power supply, which is fundamental to the economic and social functioning of the region. Beyond basic electricity provision, the company likely offers services such as:

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• Power Restoration: Following outages, Groton Utilities Operations is responsible for swiftly and efficiently restoring power to affected areas.

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• Billing and Account Management: Customers can manage their accounts, review billing statements, and make payments through various channels.

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• Energy Efficiency Programs: The company may offer programs designed to help customers reduce their energy consumption and lower their utility bills.

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• Safety Inspections and Maintenance: Regular inspections and maintenance are conducted to ensure the safety and reliability of the power grid.

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Location and Accessibility

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The company’s headquarters and primary operational center are situated at 1240 Poquonnock Rd, Groton, CT 06340. This location allows for effective management of the utility infrastructure within the service area. Notably, the facility boasts a wheelchair accessible parking lot, demonstrating a commitment to inclusivity and accessibility for all customers. The location is strategically positioned to facilitate efficient service delivery across the region. Further details regarding service territories and specific coverage areas can be obtained directly from the company’s customer service department via the provided phone number.

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Operational Details and Key Information

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Groton Utilities Operations operates with a focus on maintaining a robust and dependable power supply. While recent reviews are limited, the company’s longevity suggests a history of consistent service. It’s crucial for prospective customers to understand the potential for service interruptions, which can occur due to weather events, equipment failures, or planned maintenance. Customers should familiarize themselves with the company’s outage reporting procedures, which typically involve contacting the customer service line or reporting through online channels (though a website is currently unavailable).

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Addressing the Current Lack of Reviews

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The absence of recent reviews on Google My Business is a noteworthy observation. This doesn't necessarily indicate dissatisfaction, but rather a potential lack of customer engagement in actively providing feedback. It's recommended that customers who have had positive experiences with Groton Utilities Operations consider leaving a review to contribute to a more comprehensive and accurate representation of the company’s services. The current average opinion of 0/5 underscores the importance of gathering more diverse perspectives to gain a complete understanding of the customer experience. The company could benefit from actively encouraging customer feedback through various channels.

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Recommendations for Prospective Customers

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For individuals and businesses considering Groton Utilities Operations as their electric provider, we recommend the following:

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• Contact Customer Service: Reach out to 04464000 to inquire about service availability, rates, and any applicable fees.

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• Understand Service Agreements: Carefully review the terms and conditions of the service agreement before signing up.

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• Prepare for Outages: Be aware of potential service interruptions and understand the company’s outage reporting procedures.

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• Explore Energy Efficiency Options: Investigate any available energy efficiency programs to reduce energy consumption and lower utility bills.

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Despite the limited review data, Groton Utilities Operations remains a significant provider of electricity to the community. By contacting the company directly and understanding its operations, customers can ensure a reliable and satisfactory power supply.

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"summary": "Groton Utilities Operations is an electric utility company providing power to Groton, CT, and is located at 1240 Poquonnock Rd. Despite lacking recent reviews, it offers essential services and accessibility features.",
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