Greenwich True Value Hardware - Greenwich, Connecticut

Greenwich True Value Hardware

Greenwich True Value Hardware, located at 205 Railroad Ave, Greenwich, CT 06830, United States, is a reliable and customer-oriented hardware store that offers a wide range of products and services. With a phone number of 2038696750 and a website at stores.truevalue.com, the store is easily accessible and provides convenient online services.

The store specializes in a variety of products and services, including repair services, quick visits, and various on-site services. It also offers credit card facilities for customers' convenience. Other points of interest include kerbside pickup, delivery, in-store pick-up, in-store shopping, and wheelchair-accessible facilities.

Greenwich True Value Hardware boasts a strong reputation, with 65 reviews on Google My Business and an average rating of 3.9/5. Customers often praise the store for its helpful staff, exceptional customer service, and willingness to go the extra mile to assist customers. The store's ability to provide alternative suggestions and take the time to explain things in detail is highly appreciated.

With its prime location and extensive product range, Greenwich True Value Hardware is a valuable resource for both local residents and businesses. Its commitment to customer satisfaction and excellent service makes it a standout choice for anyone in need of hardware supplies or services.

👍 Reviews of Greenwich True Value Hardware

Robert C.

4/5

They are very helpful when looking for items. Really good with keys, certain home repair/services, and hard to find items. They do get busy and these smaller shops have to do more with less.

claretta W.

5/5

Shopping in Greenwich can sometimes be difficult with customer service. However I visited this store twice and their customer service was exceptional very attentive to your needs and providing alternative suggestions when needed.

Marion K.

5/5

The most helpful people I have ever met. Will to explain and take time….i sing their praises!

Victor B. V.

5/5

I've had a great experience every time I've needed to stop in.

Ken H.

1/5

I brought my mosquito magnet to this store for repairs in August last year, paid a deposit for the repair, and was told that they would be in touch with me when it was ready. It's now been 8 months and I still don't have the unit even after repeated calls to follow up and find out what's going on. Every time I call, I get a different story about what happened to it. The only common thread is that somehow they lost the unit and are "working on getting a replacement." This isn't difficult, so why is it taking weeks to figure it out? They apparently don't know how to simply order me a new unit to replace the one they lost. Terrible way to treat your customers.

Tom P.

5/5

Really great "old time" type of hardware store. They have all the "drawers" with all the "pull outs" for screws and washers and grommets and anchors and everything else you can think of. Pretty amazing diversity of inventory - and it really doesn't cost that much more - which is even more surprising.

Tieson M.

1/5

I needed help. It is first thing in the morning with four employees in the store. Instead of walking me over to show me where something is, they send me on a wild goose chase. There were no other customers in the store at the time.

Megan C.

1/5

I’m not sure where the “true value” comes into play. Their prices are much higher than other hardware stores in the area and the staff are incredibly rude (over 5+ visits over the last 6 years). Their U-Haul rental services are run horribly, and the guy in charge of renting them out will charge you for the insurance (even after verbally declining it in person). The same guy also refuses to print receipts and says “you need to contact U-Haul” to find out how much he is charging you. I am all for supporting local businesses, but it almost feels like they’re trying to convince their customers to leave and locate the nearest Home Depot.