Girls 'n' Tools LLC - Danielson, Connecticut

Alex Z.

Used them for our bathroom remodel. She didn't listen to a thing we asked for, just did what she thought we wanted without actually talking to us. She came in, told her workers what to do and left. We had suggested making the middle accent a little thicker to make sure they weren't making tiny cuts of subway tiles for the tiles near the ceiling and my wife was told to "stay in your lane."

They wasted 50% of the shower tile (because the tile guy had never actually done tile and was left without supervision) and messed up the spacing of tiles on one wall (1/4 offset instead of half)(Wide angle photo is to show the offset screw up), left the protective film on the waterfall drain when they applied the tile, holes were left in the grout everywhere and I had to go through to fill them, and they said they cleaned the tiles/sealed the grout before they were done but the grout left all over the tiles made me believe otherwise.

When we complained about the tile offset, the owner refused to fix it and said we should have caught it before they were almost done. I shouldn't have to check on the progress every day to make sure you're doing your job properly.

I'm sure Jess will comment that her being pregnant is the reason she was so disrespectful, but the way her workers talked about her, it seems like that's her M.O. I'm also sure that she'll comment that she "waived" the final payment that was due, which was a whopping $200 out of the $7,200 total cost.

Joshua R.

Absolute disaster.

Terrible communication from start to finish. No initial walkaround to establish expectations. No final check out before leaving the job site.

Contractor canceled the majority of the work due to lack of 'acceptable' materials, without my knowledge or consent (note: materials were recommended/sourced by Girls 'N Tools). The contract should not have been proposed if work could not be completed as promised.

Major work was left unfinished (installation of smart thermostat) but still charged for the work on the final bill.

Repairs promised as not-noticeable upon completion look absolutely terrible (see photos).

My son and I had to help install/mount my 77" TV because only one contractor showed up for the entire $2500 job over the course of four days.

This project seemed to be a complete afterthought for Girls 'N Tools.

Would not recommend (even for small jobs/maintenance) under any circumstances, whatsoever.

Update: 12/28/2025

Despite office manager Alex admitting that my request for a full refund was reasonable (see photo), I waited an additional week to be told that I would not receive a refund.

My son's new $100 Christmas sheets were also ruined (see photo); I received absolutely no response to my complaint regarding this.

Update: 1/5/2025:

I have submitted FOUR separate requests for an itemized list of labor and materials to Girls 'N Tools (as specified in bullet 21 of their Contract Rider) and have received ZERO response after two weeks.

Poor communication is one thing. Outright refusal to provide information is extraordinarily suspicious.

BUYER BEWARE. CHECK OTHER REVIEWS and BBB.
DO NOT use this contractor under any circumstances.

Adam R.

We have contacted with them for 2 jobs. Their team came to the rescue on a ceiling repair! They also built a gorgeous outside entertainment space

Lynne O.

We had Girl ‘N’ Tools create an ensuite bathroom, add a closet and laundry room and remodel our bedroom. We were so impressed with their organization and professionalism. They always returned calls and answered messages promptly. They were good about communicating when workers would be coming to our home. They were great at helping us figure out how to integrate the new into our two hundred year old house. The workers were even considerate of our three dogs that were not always happy about having visitors each day. But we were most impressed with the final results. Our bedroom, laundry room/closet and beautiful ensuite bathroom were exactly what we wanted and so much more. We would definitely use Girl ‘N’ Tools again, if we require any further work.

calvin S.

I hired Girlsntools to finish a siding/roofing job that a previous contractor had abandoned. They did a fine professional job quite promptly and carried off debris from the previous contractor. They also helpfully supplied additional fasteners in case I should need them in the future. Their prices were reasonable, and they were very easy to worth with.

LINDA T.

What a wonderful experience and beautiful outcome! My kitchen remodel was done by a great group of people. Everyone who worked in my house brought a level of craftsmanship and attention to detail that resulted in a kitchen that I love. There was a custom piece added to my cabinets (built by Graig and Tim) that is the envy of everyone that steps foot in my kitchen. All the thoughtful touches and care added up to an amazing result. The whole team helped me plan and achieve my dream…

Kaelyn E.

This company was amazing. They made everything go so smoothly and luckily because my job was so small they were able to just give me a quote without having to meet me there in person. The workers did exactly what I needed, cleaned up and left everything in a nice pile right by the door. They were excellent.

Becky A.

We are incredibly pleased with the work that Girls ‘N’ Tools did to put hardwood floors into our three bedrooms, staircase and living room. Jessica was very professional and walked us through the entire process. She was very skilled and accommodating for us since we were still living in the home throughout the process. Girls ‘N’ Tools worked hard throughout the days and left the house impeccable. The hardwood floors are beautiful and we were very happy with the experience. Would strongly recommend Girls ‘N’ Tools!