Fountain Building Supply

I am very pleased with my experience here today . I went window shopping for a project . I couldn't decide between 2,3, or 4 windows for what is being done . The guy showed me with a measuring tape what I would actually be looking at when windows are put up . Instead of him trying to talk me into three or four windows, he helped me decide that two would be enough . Very thankful for the honest help!

I worked directly with Joe on ordering some supplies for a deck, and he was fantastic. He stuck with me through various design changes and was always happy to update my invoice and even special order supplies that I needed. The lumber and composite decking came in looking fantastic, and Joe even accommodated with a last minute delivery of some 20' boards I needed at no extra cost. I worked with him for over a month to get this order in, and he demonstrated excellent customer service at every point.

If they don't have it or can't get it believe me when I say they are prepared to go out of the way to gather information for you even if it doesn't benefit Fountain Building! Countertops cut perfect! High quality unfinished Maple Cabinets! Very Helpful people. Always willing to do and go where Home Depot and Lowes won't with their customers!

If I could give them no stars I would I purchase a heater yesterday and from the start it was defective they informed me I did wick wrong. The hearer is defective it came that way seriously one day and they won't accept a return. I will NEVER shop here again!

Let me start off by saying if I could give 0 stars I would. We ordered two doors SIX weeks ago from Curry @ Fountain. Curry, the owner/owner's son is never reachable when we call, he is either "on the other line" or "out to lunch". When he finally does come to the phone he will tell you he will call you back in 10 minutes (which he wont) and you have to call him back hours later. Today, after six weeks of waiting and getting the run around, Curry answers the phone (after calling him 4x) and says "ah I don't know man, I don't know what happened. I'm not even sure I even ordered those doors". As a busy renovation company in Hoover, I would advise to never order from this company, as you may or may not get your product.

I went to Fountain Building and Supplies and bought 10 sheets of 3/4 plywood and they got me loaded up in no time and I was on my way back to the shop..Very friendly service

Manager rude, purchased a kitchen cabinet carried cabinet back cheap material cabinet was half gluded together no finishing nails to secure the, corners bracket half stapled to side that was to support it. Had to put a nail in the sides to get it back to the store. I would not recommend the Bessemer store for any items for your home that is supposed to last. Kitchen cabinets are not purchased on a weekly basis when you purchase a wood cabinet NOT partiboard you except it to last not come apart on side to side when a customer has a complaint regarding your product I would think you would handle it in a professional matter put them in your house. Don't sell it to the public.