Flagship Inn & Suites - Groton, Connecticut

Address: 470 Gold Star Hwy, Groton, CT 06340.
Phone: 04051111.
Website: reservation.asiwebres.com
Specialties: Hotel, Indoor lodging.

Opinions: This company has 311 reviews on Google My Business.
Average opinion: 2.5/5.

📌 Location of Flagship Inn & Suites

☎️04051111

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👍 Reviews of Flagship Inn & Suites

Flagship Inn & Suites - Groton, Connecticut

Amy P.

1/5

Stayed here August 24, 2024. DISGUSTING! The sun went down and the room came alive with COCKROACHES!! Air conditioner broken. Bathroom window broken. Tub didn't drain. Bathroom sink broken. Gnats. Warm refrigerator. Don't stay here! The low life owners just want to steal your money!!

TANA P.

Cheap, cheap, cheap, not in a good way. They nickel and dime you to death. ---- Read the fine print on everything. Restaurant was closed, no continental breakfast. They apparently gave you a voucher to use at some place in town. We didn't.|Room was clean but the renovations they have done (paint etc.) was a VERY sloppy job. Lighting in the room virtually non-existent. One table lamp and two very dim battery operated LED fixtures over the bed. At least there were lights in the sink and shower area. Check in person had an attitude. Got there early, understandably couldn't check in, he wouldn't even ley me use the BR after a long drive.|Have to say it was in a convenient location.

Chevett O.

1/5

We have stayed here before and it's exactly what it looks like. It's a NO TELL MOTEL. Very dirty, there were burn holes in the blankets as well as the mattress topper, we requested a non-smoking room and it was absolutely musty and stanky in there. Plenty of space yes, but only one of the outlets worked that wasn't being used for the TV, microwave or mini fridge. The carpet was dirty, the box spring/bed frame was broken. Didn't have all the amenities they advertise. They no longer offer breakfast even tho it's covered in the pricing. Not that I would eat breakfast there. They main office was gross, I had to call just to get someone to come to the desk for check-in at 4pm. The front desk worker wasn't very friendly and didn't even understand any of what I was trying to tell him at check-out. I have learned my lesson on "you get what you pay for"

Mary S.

1/5

HORRIBLE, would give 0 stars if I could. Everything about this room was rundown and disturbing. Things in room were either cracked, broken, missing or dirty. Floor was uneven, it’s like the floor had waves in it. No hot water at the sink, missing light bulbs, no smoke detector. I don’t know how this place is still in business or can legally rent the rooms in this condition. Couldn’t pay me to stay here again. Non smoking rooms also smelled of smoke. Stay away from this place.

Leah T.

1/5

Pillows didn’t have cases. We had to sleep on top of the covers as the sheets looked suspicious. Neither of us felt comfortable using the shower. We both agreed we would have been better off sleeping in the car. Worse hotel experience I’ve ever had

Deb R.

1/5

Checked in to room - smell at entrance to room was rancid and stale. Turned light on in the bathroom and roaches scattered everywhere! Immediately left and didn’t stay in room. Facility would only provide 50% refund even though room was unhealthy and unsafe to stay in. Place needs to be shutdown and fumigated!

Nate R.

1/5

When we first got there it smelt terrible the pictures looked like they were from a phone the bed was so cold and the AC didn't work, and the lights didn't either and when we were leaving the car next to us had the windows taped on 😶

Alexis

Positive: "" Negative: The hotel advertised a breakfast when we arrive and asked about the time they told us they did not actually offer one despite it being up on their road sign, there was also a strong smell of smoke in the room even though we requested nonsmoking.