First Cash - Edinburg, Texas

First Cash: A Reliable Pawn Shop in Edinburg, Texas

First Cash is a well-established pawn shop located at 3501 W University Dr, Edinburg, TX 78541, United States. With a dedicated phone line at 9563180106 and a comprehensive website at firstcash.com, this business offers convenient access to their services. The company specializes in providing a secure and straightforward way for individuals to sell or borrow against valuable personal items. Quick visits and a user-friendly approach are hallmarks of their operation, designed to prioritize customer satisfaction.

Location and Accessibility

The location in Edinburg is strategically chosen to serve the local community. Customers can easily access the shop at 3501 W University Dr. Wheelchair-accessible car parks and wheelchair-accessible entrances ensure that First Cash is inclusive and welcoming to all patrons. The store's physical presence allows for immediate in-store shopping, offering a tangible experience for those who prefer it. This accessibility underscores the company’s commitment to serving a broad range of customers.

Services Offered

First Cash primarily operates as a pawn shop, facilitating transactions involving the sale of used goods. They accept a wide variety of items, including jewelry, electronics, musical instruments, tools, and sporting goods. The team at First Cash understands the value of these items and strives to offer competitive rates. Beyond simply buying items, they also provide the option to borrow against them, offering short-term loans for immediate financial needs. This dual service model caters to diverse customer requirements.

Payment Options and Security

To enhance convenience and security, First Cash accepts multiple forms of payment. Customers can utilize credit cards, debit cards, and NFC mobile payments, streamlining the transaction process. The store’s commitment to security is evident in its robust procedures for handling valuable items. The business is focused on building trust and providing a safe environment for both buyers and sellers. The reputation fostered through these practices is consistently reinforced by customer feedback.

Customer Reviews and Reputation

First Cash boasts 86 reviews on Google My Business, demonstrating a significant level of customer engagement and feedback. The average opinion is 4/5, reflecting a generally positive experience. While specific details vary, a recurring theme emerges: the exceptional service provided by staff members. Notably, feedback often highlights the dedication and helpfulness of individuals like Isabel, who consistently goes above and beyond to assist customers. This dedication is frequently praised and considered a key differentiator for First Cash. The consistent positive comments suggest a strong emphasis on customer relationships and personalized service.

Additional Points of Interest

• In-store shopping: Provides a personal and immediate service experience.
• Delivery: While not explicitly detailed, the website might offer delivery options, suggesting a forward-thinking approach to customer convenience.
• Buys used goods: A core function of the business, catering to individuals looking to liquidate assets.

First Cash's operational philosophy appears to center around providing a reliable and accessible service within the pawn shop industry. The combination of convenient location, multiple payment options, and a dedicated team, as evidenced by positive customer testimonials, positions the business as a valuable resource for the community. The willingness to accommodate a variety of needs, from quick sales to short-term loans, further solidifies its standing as a trusted local business. The credit cards, debit cards, and NFC mobile payments accepted showcases a commitment to modern payment methods, reflecting a proactive approach to meeting customer preferences.

👍 Reviews of First Cash

Yolanda D.

5/5

Isabel is the BEST! I don't care how much I drive she's definitely worth the drive I followed her from her previous location in Elsa. Always going above and beyond. Need more people like her. Thank you Isabel for always being so helpful and kind.

bianca C.

1/5

Crazy place. They buy my 6k ring for 100 bucks. I have had the ring appraised and test private to verify and they tried to tell me that maybe it was lab grown but it still tested positive as a natural Diamond. Better off selling on eBay

Leonel C.

5/5

Isabel has always been of great help. I’ve followed her from her previous location in Elsa and now at the Edinburg location and she has never failed to make me feel prioritized. No matter what I need from loan to purchases she is always willing to help and reaches out at all times. Highly recommend Isabel, thank you for always helping out!

Mar M.

5/5

Isabel gives Excellent customer service! No complaints always polite and willing to work with us! Vibrant energy and always with a smile, best customer service from any first cash pawn!

Rebecca A.

5/5

If you want great customer service and need help, here's a tip: Ask for the assistant manager, Isabel. She's so helpful, knowledgeable, and kind. I will definitely be coming back here! I'd recommend anyone to come here.

Ana R.

5/5

isabel is the best manager ever ! she always helps with anything i need. have been her customer since she was in elsa. always best customer service (:

Damian T.

5/5

Isabel the assistant manager helped me out! You can tell she loves what she does and goes above and beyond! Will be returning for some future purchases here thanks to her! Thanks Isabel! 😊

Ayalin R.

5/5

The assistant manager Isabel is always happy to help! She never fails to help me out when in need. The best prices and friendly customer service always comes from her! HIGHLY recommend this location and don’t forget to ask for Isabel! 😄