Ferrellgas

CH Mechanic

Poor customer service. I ordered gas and was given a delivery date 10 days out. Kind of slow? After I had ordered I saw we were going to have bitter cold. I called back and explained that my wife was sick{cancer} and could we speed up the delivery. I was given a Saturday date which was 4 days sooner. I did not get a Sat. delivery, infact my delivery ended up past my original date.

Jennifer B

Worst company I’ve ever worked with. There is no escalation procedure so you’ll never get beyond customer service if you have a problem

Crystal newell

Just recently moved to a home the required gas. Searched around and finally found a gas company that would deliver. Called on 01/06/22 for pricing, called back and paid for service on 01/07/22. Was told they would be here to deliver on 01/11/22. Was first advised not to let tank go below 20% told the lady this I talked to on 01/07/22,she started it's okay just reserve the use. Ok so Monday 01/11 comes and passes and no one shows up called and was told it will be 01/20/22 before they can get anyone here or 5-7days to be refunded. What the heck?!? I have 3 small children and it has been a nightmare because temps have been getting really low at night and I can't run heater for fear of not having heat to feed my children. Next time tell someone this prior to them paying you. I could have used that money for heaters to keep my children warm at night. If you could rate lower than one star I most definitely would have!

Angie Sanders

We have always received excellent service from Ferrell. Would highly recommend them!

Vanna Wallace

Very poor customer service. Even in the height of busy season you should treat your customers with respect and try to help them.

Mark Adair

Delivered promptly. All good.

Arika Pickett

Peggy McKay