Express Ice - Twice The Ice Water & Ice - Moses Lake, Washington

Express Ice – Your Reliable Ice Supply

For individuals and businesses in Moses Lake, Washington, Express Ice stands as a premier provider of high-quality ice solutions. Located conveniently at 711A N Stratford Rd, Moses Lake, WA 98837, and reachable at Phone: 5092378090, Express Ice is dedicated to offering swift and dependable ice delivery and supply services. The company specializes in serving as both an ice supplier and a bottled water supplier, ensuring a one-stop shop for chilled refreshment needs.

Key Features and Services

• Extensive Ice Variety: Express Ice offers a range of ice types to suit diverse applications, from standard cubes to specialty shapes.
• Rapid Delivery: A core element of their service is the speed and efficiency of their deliveries, recognized by customers as a significant benefit.
• Customer-Focused Support: The company prides itself on responsive customer service, as evidenced by quick resolution times and readily available assistance.
• Convenient Location: Situated in a central location within Moses Lake, Express Ice is easily accessible for local clients.

Location and Accessibility

The physical location of Express Ice at 711A N Stratford Rd is strategically chosen to serve the surrounding community effectively. The facility is designed for operational efficiency, ensuring a smooth and timely fulfillment of ice orders. Wheelchair accessible parking lot is available, demonstrating a commitment to inclusivity and accessibility for all customers. This feature significantly enhances the convenience for individuals with mobility challenges, promoting equitable access to their services.

Customer Service Excellence

Feedback from customers consistently highlights the exceptional customer service provided by Express Ice. Numerous reviews emphasize the responsiveness and helpfulness of their staff. Specifically, one customer reported a swift resolution to a credit card issue, with immediate assistance received by calling the phone number. This rapid response time underscores the company’s dedication to customer satisfaction and problem-solving. A recurring theme in customer comments is the perceived ease of doing business with Express Ice, with many expressing appreciation for the convenience and reliability of their service. The ability to quickly address issues and provide solutions within minutes further solidifies their reputation for excellent customer support. This responsiveness contributes significantly to building trust and loyalty among their clientele.

What to Expect

• Prompt Service: Orders are typically processed and delivered quickly, minimizing downtime for businesses and individuals.
• Competitive Pricing: Express Ice aims to offer competitive pricing structures, balancing affordability with the quality of their products and services.
• Reliable Supply: Customers can rely on a consistent and dependable supply of ice, ensuring uninterrupted operations.
• Personalized Assistance: The staff is readily available to answer questions, provide recommendations, and tailor solutions to specific needs.

About Express Ice

Express Ice has established itself as a trusted local provider of ice solutions. Their commitment to speed, reliability, and customer satisfaction has fostered a loyal customer base. The company’s operational efficiency, combined with a proactive approach to customer service, positions them as a valuable asset to the Moses Lake community. They continually strive to improve their offerings and exceed customer expectations. The dedication to accessibility, as demonstrated by the wheelchair-accessible parking lot, further reinforces their commitment to serving the entire community with dignity and respect.

Contact Information & Resources

• Address: 711A N Stratford Rd, Moses Lake, WA 98837
• Phone: 5092378090
• Website: (Currently, there is no official website available)

Overall Impression

Express Ice presents itself as a dependable and customer-centric ice supplier in Moses Lake. Their commitment to speed, accessibility, and responsive customer service makes them a strong choice for individuals and businesses seeking a reliable ice supply. The positive feedback, particularly regarding quick issue resolution, suggests a well-managed and dedicated operation. While a website would further enhance accessibility, the existing phone number and physical location provide convenient access to their services.

👍 Reviews of Express Ice - Twice The Ice Water & Ice

Michelle

5/5

What an awesome place! Our refrigerator died and we've been going through a lot of ice from Walmart. We found this place and it's so easy. We had trouble with the credit card one time so I called the number, it was answered immediately and she had it working again. I highly recommend using this place for ice!

Kyle P.

5/5

A great machine! Very convenient! Able to stop by whenever and have ice in no time! And if there is any issues I call and the customer service is excellent and able to respond and resolve within 5 minutes max!! I'm excited to have this around!