Down River Equipment - Wheat Ridge, Colorado

Address: 11937 W Interstate 70 Frontage Rd N, Wheat Ridge, CO 80033, United States.
Phone: 3034679489.
Website: downriverequip.com
Specialties: Outdoor sports store, Camping store, Fishing store, Manufacturer.
Other points of interest: Small Business, Delivery, In-store pick-up, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 84 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Down River Equipment

Down River Equipment 11937 W Interstate 70 Frontage Rd N, Wheat Ridge, CO 80033, United States

⏰ Open Hours of Down River Equipment

  • Monday: 9 am–6 pm
  • Tuesday: 9 am–6 pm
  • Wednesday: 9 am–6 pm
  • Thursday: 9 am–6 pm
  • Friday: 9 am–6 pm
  • Saturday: 10 am–5 pm
  • Sunday: Closed

Discover Down River Equipment: Your Outdoors Expert

Located at 11937 W Interstate 70 Frontage Rd N, Wheat Ridge, CO 80033, United States, Down River Equipment stands out as a premier destination for outdoor enthusiasts. With a phone number 303-467-9489 and an accessible website downriverequip.com, this small business offers a comprehensive range of outdoor sports, camping, and fishing gear, catering to both novices and seasoned adventurers.

Key Features and Services

Specialties:
- Outdoor Sports Store: A vast selection of equipment for hiking, biking, and more.
- Camping Store: Essential supplies for your next wilderness adventure.
- Fishing Store: Top-notch gear to ensure a successful day on the water.
- Manufacturer: Directly offering products from leading brands, ensuring quality and authenticity.

Other Points of Interest:
- Delivery: Conveniently deliver your purchases right to your doorstep.
- In-store Pickup: Opt for a quick and hassle-free way to collect your gear.
- On-site Services: Benefit from services like product fittings and repairs.
- Accessibility: The store is fully wheelchair-accessible, including car park and entrance, ensuring everyone can enjoy their outdoor pursuits.
- WiFi: Stay connected while you browse or relax in-store.
- Payment Options: Accepted forms include cheques, credit cards, debit cards, and even NFC mobile payments for the tech-savvy.

Customer Service and Reviews

Down River Equipment prides itself on its exceptional customer service, as evidenced by its impressive 84 reviews on Google My Business, where the average opinion is a highly commendable 4.8 out of 5. A standout experience is shared by a long-time customer, whose recent interaction with Zach showcases the company's commitment to addressing issues promptly and effectively. This customer's satisfaction is a testament to the dedication of the Down River Equipment team.

Why Choose Down River Equipment

For anyone looking to gear up for an outdoor adventure, Down River Equipment offers more than just products. Their commitment to customer satisfaction, combined with a wide array of high-quality items, makes them an irresistible choice. Whether you're planning a weekend camping trip, gearing up for fishing, or simply enjoying a leisurely hike, Down River Equipment has everything you need.

Recommandation

If you're in the vicinity or planning a visit, we highly recommend stopping by Down River Equipment. Their website downriverequip.com is a treasure trove of information where you can explore their range of products, read customer testimonials, and even place orders online for delivery or in-store pickup. Don't miss the opportunity to experience their outstanding service firsthand. Whether you're a seasoned outdoor enthusiast or just starting your adventure journey, Down River Equipment is the place to be. Visit their website today and prepare to equip yourself for the great outdoors

👍 Reviews of Down River Equipment

Down River Equipment - Wheat Ridge, Colorado
Steven K.
5/5

I have been working with these guys for over 20 years now. I just got a new set of Oars from them and noticed a manufacturer’s defect. I reached out to Zach and he sent me a email within 3 minutes and had me attach the pictures. About a hour later he sent me a response saying that he reached out to the manufacturer and had some new ones on order. Now that’s great customer service! Thanks DRE

Down River Equipment - Wheat Ridge, Colorado
Mackie C.
5/5

My husband and I purchased our first brand new raft from Down River about a month ago. We found an issue as we were packing to take it on the river for the first time. I called and spoke to Carol, who was very helpful, and advised that I email the pictures and detail as a follow up. I got a call from Phil almost immediately with a solution to exchange the rubber, so we could make our trip. The customer service, support and engagement from this team is exceptional. We truly appreciated their assessment and commitment to landing on a fast solution. I highly recommend DRE!

Down River Equipment - Wheat Ridge, Colorado
Neil M.
5/5

Stewart helped me with some pieces needed prior to a Smith River MT float trip. The trip was fast turnaround, as a result of a cancellation, typically only 48 hour notice. We were donated a dry box one day prior to departure and, if we were going to use it, needed a NRS rail to accommodate the box. Stewart custom cut a rail along with having, in stock, the necessary LoPro fittings. All great and we enjoyed the trip. Thank you for your help. Photos are of a Pictograph location.

Down River Equipment - Wheat Ridge, Colorado
Chris J.
1/5

My wife and I bought an RMR raft, a large cooler, drop bag, water jugs, 3 PDF’s, oars, oar towers & locks, countless straps, 2 paco pads, a foot pump for bucket washing station, 3 dry wags, throw bag, 3 splash tops, various hardware for frame. We have spent well over $8,000 with Down River. When I picked up the raft, the salesman assured me that they could assist with the setup as long we call ahead. Well I had put everything together myself except a couple of straps and the correct position of the oat towers. When I called them today to see if they could give me a hand with the last couple of tasks, Trip told me that they would not help and if I were to want help that I would be billed or I can just go onto a webpage and look it up myself. I cannot say in words how absolutely disappointed I was in Down River. I will take my business else where and will not recommend Down River to anyone that asks me about my boat and where I got it. What is really frustrating is the fact that we had been told on several different points, they would be more than happy to assist with the setup however needed. I guess that is just something someone says to try and create a sale instead of creating a lasting consumer relationship. I can assure you they have lost my families business in the future and will again make sure I let as many people know about Trip and his horrendous customer service.

Down River Equipment - Wheat Ridge, Colorado
Chris E.
5/5

DRE built a custom frame for me recently and I could not be happier with the results. The people at Down River are consistently helpful, knowledgeable and always happy for you when you tell them you have a permit! Highly recommend stopping by and checking out the store. I've never had a bad experience here and I've been buying gear there for years.

Down River Equipment - Wheat Ridge, Colorado
Jordan B.
5/5

The crew at Down River might have some of the best customer service ever! I'm a fairly new customer, having just bought a raft 3 months ago. This team is full of knowledge without any pretention, and they've created an atmosphere that feels welcoming and inclusive. Special shout-out to Stewart, he's very friendly, knows his stuff, and always remembers my name. Grateful to get into a new sport and already feel like I have community!

Down River Equipment - Wheat Ridge, Colorado
Kelly P.
5/5

Had a great experience at Down River Equipment this week. Zack helped us narrow down which SUP we needed. He asked lots of good questions and helped us pick out the right one for purchase. They even had some great package deals that included paddle. This is a great store with lots of great gear and very knowledgeable staff.

Down River Equipment - Wheat Ridge, Colorado
Peter A.
5/5

Just Chatted with Jake and he is a Rockstar. He is very professional and was very upbeat! Honestly all these people working here have been amazing. They have been great about giving me updates on my back ordered frame and have been doing everything they can do to make this process smooth. Thanks to the whole team for making this a great experience.

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