Davenport Energy Inc - Martinsville, Virginia

Bridget B.

I was told a could make monthly payments since my bill was going to be $1,600. Found out after they delivered that monthly payments is only allowed starting in August. Thanks for letting me know after you delivered. BEWARE!

Update: The Office said we had three months three to make payment in full from 11/27/24. Charged late fee twice of $24.79.

Shelia T.

The two technicians that came out to my home were very professional and kind. Before leaving my home they made sure that my fireplace logs were working properly. Thank you Ted & Dave for your professionalism

Linda H.

The service gentleman was extremely nice & efficient. He explained who he was & exactly what he would doing. Then when he finished, he came back to the door. All in all, an excellent visit

Jodi B.

I would highly recommend Davenport. The staff in the office as well as the technicians were extremely professional and polite.

Shelly A.

I must agree with Janice......we have never had any problems with Davenport Energy. They are a top notch company as far as I'm concerned. They go out of their way to make sure you are a satisfied customer. The customer service dept. is one of the best we have ever dealt with. Their gas and oil prices are competitive with everyone else in our area. No complaints here ever!!!

Denise H.

Just have to put in a good word for the guys that came out and installed our new fireplace. They went above and beyond to get it to work correctly. Office staff has also been very helpful whenever we have called. We are so happy we chose them for our propane service.

Logan J.

The first time I had my tank filled was in October 2020. They came out for an inspection January 5th 2021 and told me my propane was low and no leaks. So they sent someone out to fill the tank. Something went wrong with my furnace beginning of February of 2021. We cut the whole furnace off so we wouldn't burn any propane. They finally get the part in (which was coming from Texas so it took a bit to get in) they installed and couldn't get it to light. Found out, my tank was empty. How in a little over a month does my tank go empty? Also, I have a 350 gallon tank. I didn't run any propane for weeks because I had no heat. I ran heaters connected to the wall. So I was using electricity. Not propane. I called and asked them how could I lose propane so quickly when the last fill up lasted me over 3 months. They said they would fill my tank again. I told them to check for leaks. Haven't received any update to see if there was even a leak. I'm very annoyed because the lady was a little hateful. Maybe it was being I was irritated but whatever. I've never had an issue with them before until now. I'm a young woman living alone working my tail off to pay for what I have and be able to live comfortable. I cannot afford to pay $620.00 every month to keep heat in my house. I'm not rich by any means. I figured this fill up they did in January would have lasted me til March. But apparently not. Can't even get an answer on this. Very irritated.

Shelba F.

I am giving you a 2 and i think i am being generous! I came in in Thursday and paid my bill leaving a deposit for the next one! My primary heat source is your gas, which i was forced to use because my gas company Abercrombie was bought out by you! Not a happy camper at 20 now at 10 and by in the morning maybe 5 and have to shut my heat down cause you put my name on the list. So just how often do you check in on your customers? Just a question was told by your employe this morning my name was on the list "so was my coworker who lives in Collinsville" and she had already had to shut hers down. No you do not serve the customer far as i can see!!!